Felinaworld.com/uk/
Reviews:

24 reviews in the last 12 months431 total reviews  

4.54
Excellent

Trustmark
Valid

Includes Buyer Protection
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for Felinaworld.com/uk/

Filter
 Sort by  
Relevance
Nov 15, 2023
 Verified review
Report review
Answer by Felinaworld.com/uk/
Nov 15, 2023
Thank you for taking the time to leave a positive review for our online shop. We are happy to hear about your good experience and would like to wish you much more enjoyment with the new products!
Nov 1, 2023
 Verified review
Report review
Answer by Felinaworld.com/uk/
Nov 7, 2023
Thank you for taking the time to leave a positive review for our online shop. We are happy to hear about your good experience and would like to wish you much more enjoyment with the new products!
Dec 18, 2023
 Verified review

I have not received my order yet

I have not received the order yet and delivery was scheduled for today at most. It's very urgent. Where is my order. I just stopped by the delivery address and they told me that nothing has arrived. I request a specific date and delivery or refund of my money
Report review
Answer by Felinaworld.com/uk/
Dec 20, 2023
Thank you for taking the time to leave the feedback. We are sorry for the delays that have occurred with your delivery, and that the postal courrier said it'll be delivered on a day, that they didn't manage to keep. In december, during the christmas time, it can lead to delays with deliveries due to the huge amount of orders and packages the courriers have to process and ship. We've checked your order and saw that it has arrived a day later! We hope you can still enjoy your new products and also want to wish you a merry christmas fest! If there are ever any questions or issues, you can contact us at service@felinaworld.com
Dec 22, 2023
 Verified review

Do not buy from this company!

Appalling strive. Ordered a Christmas gift on December 8th. Paid 18 euro for delivery. Still hasn't arrived. Nobody answering the phone.
Report review
Answer by Felinaworld.com/uk/
Jan 4, 2024
Thank you for taking the time and leaving your feedback. We apologize for the delays in delivery and for your parcel not arriving sooner. That is truly unfortunate and we are sorry for the inconveniences. In December, during the Christmas period, there can be delays in delivery due to the number of orders and parcels that carriers have to process and dispatch. We have checked and saw that the parcel has arrived and we hope that you can still enjoy your new products. If you have any questions, please do not hesitate to contact us at service@felinaworld.com.