Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Jul 27, 2024
Verified review
Well I must say that this website is amazing and for sure user friendly with good search filters so you can easily find a part that you need even if you are not professional handyman. Also delivery works perfect until the package arrive in Croatia, where you must wait for it at least 5-7 days more but that is not because of Fixpart, it is about our HR Post and DHL partnership problem. So enjoy the shopping and relax the Fixpart is for my opinion place to help you if you need some "parts" that are not available in local shops. All the best and keep up a good work... Jeff
I ordered part for my refrigerator based on picture on Fixpart site and I received wrong part - not that from picture. I was started procedure for returnig this part to Fixpart and I am waiting to long for any clear answer. I received mail from Magdalena from mail podrska@fixpart.hr in which she ask me for type of refrigerator. I send to her details of refrigerator and I did not receive any answer. I am not is she AI or live person.
I want to send wrong part to Fixpart and get my money back nad I am still waiting for any answer for 1 week.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for fixpart.hr
Filter
Rating
Sort by
Relevance
Jul 31, 2024
Verified review
Report review
Jul 30, 2024
Verified review
Report review
Jul 30, 2024
Verified review
Report review
Jul 30, 2024
Verified review
Report review
Jul 30, 2024
Verified review
Report review
Jul 31, 2024
Verified review
Ne preporučujem nikome ovo iskustvo
U trenutku narudžbe i plaćanja proizvod je bio na stanju i obećano je da stize u roku od 2-4dana. Nakon isteka vremena i mog upita javljeno je da je proizvod tek naručen i stize za 2 tjedna. U biti, dok sam čekala naručeni proizvod kupila sam novu klimu koja mi je stigla kroz dva dana i uspjela i montirati istu a vaš proizvod je stigao tek nakon 14 dana.
Report review
Answer by fixpart.hr
Aug 1, 2024
Dobar dan, žao mi je što niste primili narudžbu na vrijeme. Vidim da je doista došlo do kašnjenja jer proizvoda nije bilo na zalihama. Iskreno se ispričavamo zbog toga. Vidim da je vaša narudžba sada isporučena. Ako nešto nije u redu, javite nam. Bram, Služba za korisnike FixPart
Aug 18, 2024
Verified review
Ne mozete napisati da su vam djelovi na zalihi i onda ne poslati obavijest da ce isporuka biti tko zna kada. Jos k tome posaljete 1 od 4 dijelova i ne najavite da ce svi ostali biti u drugoj posiljci. Iznimno lose komuniciranje.
Report review
Aug 18, 2024
Verified review
Razočarani dostavom jer je navedeni rok kraj proizvoda 1-3 dana a proizvod je stigao nakon vise od 10 dana. Nakon 3 poslana maila nismo dobili odgovor zasto nije ispostovan rok naveden kod proizvoda.
Report review
Aug 20, 2024
Verified review
Partial delivery of a pair (!) of wheels.
You sent me one of two wheels. What shall I do with it.
This must be an AI idiotic decision.
This is such a poor decision on your part.
Report review
Aug 23, 2024
Verified review
Neispravan akku sklop
Prilikom naručivanja pitvrdjeno mi je da naručenih dio (akku sklop-baterija) odgovara usisavači. Novi sklop ne radi, stari još uvijek radi.
Report review
Aug 10, 2024
Verified review
Very slow shopping, no response to my email, terrible packaging.
Report review
Answer by fixpart.hr
Aug 14, 2024
Good day, I am sorry to hear that you are not satisfied. We have unfortunately not received an email. If you have any further questions, please let us know. Bram, FixPart customer service
Aug 12, 2024
Verified review
Nije jos ni stiglo, eto koliko str brzi
Report review
Answer by fixpart.hr
Aug 14, 2024
Dobar dan, žao mi je što niste primili narudžbu na vrijeme. Healas je imao kašnjenja u isporuci, zbog čega se ispričavamo. Ako nešto nije u redu s proizvodom, javite nam. Bram, Služba za korisnike FixPart
Aug 19, 2024
Verified review
Didn’t receive item
Report review
Aug 26, 2024
Verified review
Report review
Aug 16, 2024
Verified review
Report review
Aug 15, 2024
Verified review
Report review
Aug 4, 2024
Verified review
Report review
Aug 1, 2024
Verified review
Report review
Jul 30, 2024
Verified review
Report review
Jul 27, 2024
Verified review
Well I must say that this website is amazing and for sure user friendly with good search filters so you can easily find a part that you need even if you are not professional handyman. Also delivery works perfect until the package arrive in Croatia, where you must wait for it at least 5-7 days more but that is not because of Fixpart, it is about our HR Post and DHL partnership problem. So enjoy the shopping and relax the Fixpart is for my opinion place to help you if you need some "parts" that are not available in local shops. All the best and keep up a good work... Jeff