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Most relevant positive review
Jul 27, 2024
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Well I must say that this website is amazing and for sure user friendly with good search filters so you can easily find a part that you need even if you are not professional handyman. Also delivery works perfect until the package arrive in Croatia, where you must wait for it at least 5-7 days more but that is not because of Fixpart, it is about our HR Post and DHL partnership problem. So enjoy the shopping and relax the Fixpart is for my opinion place to help you if you need some "parts" that are not available in local shops. All the best and keep up a good work... Jeff
I ordered part for my refrigerator based on picture on Fixpart site and I received wrong part - not that from picture. I was started procedure for returnig this part to Fixpart and I am waiting to long for any clear answer. I received mail from Magdalena from mail podrska@fixpart.hr in which she ask me for type of refrigerator. I send to her details of refrigerator and I did not receive any answer. I am not is she AI or live person.
I want to send wrong part to Fixpart and get my money back nad I am still waiting for any answer for 1 week.
Naručio sam vrata za perilicu rublja, na stranici je pisalo da imaju na stanju, te da je planirano vrijeme dostave 2-4 dana, no međutim vrata su došla nakon mjesec dana. U par navrata sam poslao upit ,kada će doći vrata, no kao dobavljač je kriv ,a na stranici je pisalo da imaju na stanju. Slaba im je komunikacija. Lp
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Sep 10, 2024
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I didn't get all that I order and no one replay to my e-mail!
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2 days ago
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I received half the parts I ordered.
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Answer by fixpart.hr
21 hours ago
Good day, At the time of your order, we unfortunately did not have all products in stock (anymore). The products we did have in stock have already been sent to you, so you don't have to wait for those. The other part of the order will be delivered later. Bram, FixPart customer service
7 days ago
Verified review
Nije dobri i previse kosta 0 proizvod
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4 days ago
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Recived broken part!
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Answer by fixpart.hr
3 days ago
Good day, I'm sorry to hear that. We have reshipped the product to you free of charge. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
9 days ago
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Sep 9, 2024
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Jul 31, 2024
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Ne preporučujem nikome ovo iskustvo
U trenutku narudžbe i plaćanja proizvod je bio na stanju i obećano je da stize u roku od 2-4dana. Nakon isteka vremena i mog upita javljeno je da je proizvod tek naručen i stize za 2 tjedna. U biti, dok sam čekala naručeni proizvod kupila sam novu klimu koja mi je stigla kroz dva dana i uspjela i montirati istu a vaš proizvod je stigao tek nakon 14 dana.
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Answer by fixpart.hr
Aug 1, 2024
Dobar dan, žao mi je što niste primili narudžbu na vrijeme. Vidim da je doista došlo do kašnjenja jer proizvoda nije bilo na zalihama. Iskreno se ispričavamo zbog toga. Vidim da je vaša narudžba sada isporučena. Ako nešto nije u redu, javite nam. Bram, Služba za korisnike FixPart
Aug 18, 2024
Verified review
Ne mozete napisati da su vam djelovi na zalihi i onda ne poslati obavijest da ce isporuka biti tko zna kada. Jos k tome posaljete 1 od 4 dijelova i ne najavite da ce svi ostali biti u drugoj posiljci. Iznimno lose komuniciranje.
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Aug 18, 2024
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Razočarani dostavom jer je navedeni rok kraj proizvoda 1-3 dana a proizvod je stigao nakon vise od 10 dana. Nakon 3 poslana maila nismo dobili odgovor zasto nije ispostovan rok naveden kod proizvoda.
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Aug 20, 2024
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Partial delivery of a pair (!) of wheels.
You sent me one of two wheels. What shall I do with it.
This must be an AI idiotic decision.
This is such a poor decision on your part.
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Aug 23, 2024
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Neispravan akku sklop
Prilikom naručivanja pitvrdjeno mi je da naručenih dio (akku sklop-baterija) odgovara usisavači. Novi sklop ne radi, stari još uvijek radi.
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Aug 10, 2024
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Very slow shopping, no response to my email, terrible packaging.
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Answer by fixpart.hr
Aug 14, 2024
Good day, I am sorry to hear that you are not satisfied. We have unfortunately not received an email. If you have any further questions, please let us know. Bram, FixPart customer service
Aug 12, 2024
Verified review
Nije jos ni stiglo, eto koliko str brzi
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Answer by fixpart.hr
Aug 14, 2024
Dobar dan, žao mi je što niste primili narudžbu na vrijeme. Healas je imao kašnjenja u isporuci, zbog čega se ispričavamo. Ako nešto nije u redu s proizvodom, javite nam. Bram, Služba za korisnike FixPart
Aug 19, 2024
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Didn’t receive item
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Aug 1, 2024
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Jun 25, 2024
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I ordered one part for a washing machine and received a completely different one. Very disappointing
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Answer by fixpart.hr
Jun 26, 2024
Good day, we are sorry to hear that you did not receive the right product. We have contacted you to see what we can do for you. Our apologies for the inconvenience. Bram, FixPart customer service
Jun 14, 2024
Verified review
U web trgovini piše dostava 1-2 radna dana, dostava trajala ravno 7 dana.
Loše, katastrofalno loše!!!
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Answer by fixpart.hr
Jun 17, 2024
Dobar dan, žao mi je što niste primili narudžbu na vrijeme. Nažalost, isporuka je malo kasnila, zbog čega se ispričavamo. Ako nešto nije u redu s proizvodom, javite nam. Bram, Služba za korisnike FixPart