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igus.eu
Reviews:

25 reviews in the last 12 months186 total reviews  

3.76
Good

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Most relevant positive review

Nov 2, 2023
 Verified review
Better search for part numbers. Small typos fail to find parts. Especially stepper motors and related. Otherwise nice to get facts like dimensions, tolerance and physical specifications when browsing part.

Most relevant negative review

Apr 2, 2024
 Verified review
The online shop has expanded and it is hard to find what you need. On top of that the chatbot is terrible! Because my preferred language is English, it kept linking me to the UK helpdesk.... We are not based in england but in the EU, England is not in the EU anymore so the guy could not help me. He kept trying link me back to an EU helpdesk through which i got disconnected without any answers. We are a returning customer and previously we could just chat with our appointed contact person based in the same country. This worked great because they also knew our history Please make your online shop function again!
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Reviews for igus.eu

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Nov 2, 2023
 Verified review
Better search for part numbers. Small typos fail to find parts. Especially stepper motors and related. Otherwise nice to get facts like dimensions, tolerance and physical specifications when browsing part.
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Feb 6, 2024
 Verified review
The website was easy to navigate and regular timely updates on your order were provided.
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Jun 19, 2024
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Dec 8, 2023
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