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Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu
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Oct 5, 2024
Verified review
Amazing
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Answer by cookinglife.eu
Oct 7, 2024
Dear Bayram,
Thank you for your 5 stars!
We are happy that you are satisfied!
Kind regards,
Team Cookinglife
4 days ago
Verified review
Thanks
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Answer by cookinglife.eu
3 days ago
Dear Peter,
Thank you for your positive review! How nice to hear that you are happy with our service.
If you have any further questions, we"d love to hear from you. Enjoy your purchase!
Kind regards,
Team Cookinglife