www.pickawood.com/enReviews:
35 reviews in the last 12 months71 total reviews
Excellent
Most relevant positive review
Nov 30, 2023
Verified review
Having a custom-built 5m long sideboard in my lounge is one of the greatest things I've ever changed in my home - Pickawood's website is incredibly easy to use, delivered with great care, the supplied joins and fittings are of the highest quality, and the end result is an amazing unique look specific to your room.
Attached photo so you can see just how good the Premium Decor Walnut looks. It's fascinating to see what was once a computer-generated image on your computer screen now in front of you in real life! Doors I selected have push-to-click mechanisms held shut with magnetic plates for them to hold closed, wasn't sure how they'd work before ordering but very impressed with the clean look, I know sideboards in a lounge are not too common and didn't want handles sticking out so happy with the result.
Suggestions to Pickawood for easier assembly first time around, probably only applies to mine as I had so many similar parts to sort out:
Slightly bigger codes on each individual component, the codes are so small I had to take a photo and zoom in to ensure I was holding the correct door/shelf.
Clearly identify when more than one type of hinge is sent - the hinges for the middle doors and hinges for the outer doors are very similar - although it is stated in part of the instructions that more than one type exist, the diagram wasn't clear that it applied to my design and I didn't make sense of it until after I'd put them in the wrong places.
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Most relevant negative review
Dec 27, 2023
Verified review
First, the assembly instructions are horrible. Tiny print and very poor labelling of pieces. We spent hours trying to figure out which part was which. Please number the parts! It's not hard and it makes life infinitely easier. Also, number the bolts and nuts. It's not always clear which is supposed to go where. And please show us more than one side of the furniture. There were pieces hidden from us because they were supposed to be behind in the 2d image. Second, the doors do not align properly. There are gaps between the doors and the frames and the gaps are uneven for all sides and all doors. Not great. The piece took many weeks to be ready, I expected a bit more. There are not many options for choosing on their website. That said, for a [pseudo-]bespoke piece of furniture, it's reasonably priced. The general quality of the object seems to be decent, it looks sturdy, seems generaly good and gets the job done. Only time will tell whether it was a good investment or not. Delivery was beautifully handled.
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Reviews for www.pickawood.com/en
Apr 5, 2024
Verified review
Mixed feelings but happy with overall result
Online designer is a dream to use. Prices very high but worth it for our case which needed items to be an exact size. Quoted delivery times very long but slightly bettered in reality. Packaged very good BUT not perfect; we ordered four items and it was not possible to tell what-goes-where without opening everything and laying it out. Instructions a nightmare; generic pamphlet and poor drawing of my units not good enough. Took a lot of figuring out before we started. This, coupled with ridiculously small labelling of each part made for a sticky start, but all good in the end. There were not enough fittings for some items so we had to sub-equip a couple of places (rear facing kick boards). Personally I hated the main fitting; almost all of them were damaged by me as I tightened them; it won't make a difference in-life, but not nice to work with. I designed one of the items without a base and I think this contributed to it being very wobbly once built. It would have been totally unacceptable if it were not for the fact that it fits inside an existing fitted wardrobe. Surface finish very good. Items very heavy which sounds like they should be robust, but I'm not sure that the fittings will serve well over expected life of units. End result good in the eyes of the users so I guess it's a win. Will not order again unless I need specific size.
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Apr 24, 2024
Verified review
Overall, "decent", still not sure if it was worth it
Very professional service and great communications. Online Website for ordering and making a bespoke product was super good and easy.
Ultimately though, it is still a piece of flat pack furniture. Whether its from Ikea or Pickawood. So there is a tiny risk, if doing it yourself (and you are not mega experience or skilled). Im generally ok, but still found that it wasnt 100% snugly fitted together everywhere (no doubt my fault, but that's ultimately the risk unless you are paying the £300 for someone to assemble it for you).
I did also find that attaching the doors to my unit that all four screws ended up threading their respective holes that I had to plug and fix myself. Whilst this could have been my fault... for me to balls it up 4 times, seems unlikely, and Im leaning towards the screw fittings not being perfect (or the instructions unclear).
Overall, still happy, and it is decent quality (and a lot better than "flat pack") but I'm just not certain it represented total value for money.
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JS
Johan S.
SON EN BREUGEL
Apr 3, 2024
Verified review
Excellent product
The quality of the used materials and the sizing is excellent. The mounted cabinet is beautiful and of high quality
There was a minor problem with the execution of a special request. Luckily it was at the back of the closet and i could correct it myself.
The amount of packaging is enormous. Everything is double packed to prevent transport damage. Lots of cardboard and plastic wrap takes a lot of time and effort to remove. This is of course due to the fact that every part is bespoke so there is no standard packaging available.
I read some earlier comments about the mounting instructions not being specialy made for your bespoke product. Pickawood includes a drawing of your product with partnumbers. The parts are stickered with these numbers. In comination with the instruction this works beautifully.
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Apr 5, 2024
Verified review
Good, but slow.
Process is extremely slow to say the least. I accept it's a one-off manufacturing process, but it's still a long time from ordering to receipt.
My only issue - and it's a small one - is visible fixings when completed. Please see attached photographs. The base shelf could have been manufactured with the camloc fasteners inserted from the underside instead of the top, leaving the visible shelf clear. The camloc fasteners at the top of the side panels could have had some sort of clip-in plastic covers just to hide them a little. Small touches, but when you are paying this amount of money for something, I don't think it's unreasonable to expect the extra detail.
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May 29, 2024
Verified review
Great quality product, communications could be better
The website is great at enabling you to create your own design and the product is really high quality. communications were generally good, but there were times when they could have been better e.g. I booked an online chat as I had a particularly difficult order (bookshelves to be installed at height) and was left waiting for 20minutes before someone arrived so I did not know if it was going ahead or not and communications around delivery times and installation could also have been better. Overall though, I am really pleased with the shelves and Pickawood were really helpful in ensuring the measurements were accurate so I would get exactly what I wanted.
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Dec 25, 2023
Verified review
Flexible builder for the cabinet. Only thing you can't do is create bigger compartments inside a few columns, for a TV for example.
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Feb 8, 2024
Verified review
Amazing quality but assembly is very complicated and the instructions are completely useless.
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