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Most relevant positive review
Sep 23, 2024
Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?
Review of Blumenshop Flower Delivery Service
I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home.
As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned.
Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
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Reviews for blumenshop.com
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Mar 10, 2024
Verified review
Excellent service from start to finish. Updates were terrific and the requested delayed delivery was respected exactly. To crown it all, the plant I ordered is absolutely beautiful. Thank you so much!
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Answer by blumenshop.com
Mar 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
May 7, 2024
Verified review
The flowers are great, but the delivery experienced a problem when it was said the parcel was delivered which wasn't true. So I had to call the hotline to find it. Apart from that, everyone is happy.
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Answer by blumenshop.com
May 8, 2024
Thank you for your positive review.
If a parcel is not delivered, it will be made available for collection. You can view the collection address in the shipment tracking. 🌸
Nov 16, 2023
Verified review
What a fantastic packaging to keep the blooms safe and sound. The flowers were lovely and fresh. The vase wasn't anything special, perhaps you can work on something sustainable that also looks nice.
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Answer by blumenshop.com
Nov 16, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Dec 22, 2023
Verified review
Beautiful flowers....packaging superb…
Beautiful flowers....packaging superb so everything arrived safely. Good communication throughout...I'm in England, my partner in Germany. I would recommend to anybody and will certainly use again
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Answer by blumenshop.com
Jan 2, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 31, 2024
Verified review
oy den' rozhdeniya. blagodaryu.
My order was completed perfectly! The flowers were fresh and well packaged, a cute toy. My daughter was happy to receive a bouquet on her birthday. Thank you.
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Answer by blumenshop.com
Jan 31, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌼
Jan 29, 2024
Verified review
Online order from overseas
We live in New Zealand and ordered flowers for our children in Munich. Ordering online was easy. Communication was clear and quick. Excellent service overall....and the flowers were beautiful!
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Answer by blumenshop.com
Jan 29, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Jan 19, 2024
Verified review
Late delivery
The delivery was supposed to arrive on the day and was in the truck but somehow then the flowers went back to the warehouse...
The flower selection was okay but could have been more vibrant
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Answer by blumenshop.com
Jan 23, 2024
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed. When selecting the shipping method, we explicitly point out that the delivery of standard shipping takes 1-2 business days after we have handed over the package to our shipping partner DHL. All packages are shipped the day before the requested delivery date, regardless of the order date.
Jan 9, 2024
Verified review
I will only order flowers here
Blumenshop.com has a wonderful and intuitive website. Their communication is excellent, after the order, and the flowers are exquisite and represent the website as closely as possible.
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Answer by blumenshop.com
Jan 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 26, 2024
Verified review
Website was very easy to use, especially considering I was ordering from the US. Communication and requests were handled very quickly. And my girlfriend loved the flowers. vielen Dank
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Answer by blumenshop.com
Feb 27, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
Feb 14, 2024
Verified review
My aunt really liked the flowers a lot she told me they are huge lol. Unfortunately I wasn’t able to see them since we are oceans apart thanks again for making her birthday very happy
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Answer by blumenshop.com
Feb 19, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 7, 2024
Verified review
Trustworthy, I order from USA and it was delivered in Berlin with Excellent Service, very happy to make myself present on my friend’s birthday thanks to you.
Wish you all the success
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Answer by blumenshop.com
Feb 7, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service and that you were able to put a smile on the face of the person you gave the gift to with your floral greeting.🌸
Apr 1, 2024
Verified review
perfection
I am on a long distance relationship with someone in Germany and I’m in the US. This website makes it really easy to get flowers to them safely and easily. It’s very quick as well!
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 12, 2024
Verified review
I like the website and the offer. But I did'nt like the delivery service. HDL did'nt give the flowers at home, although there were people and they left then at the postal office.
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Answer by blumenshop.com
Apr 16, 2024
Thank you very much for your review. If a package cannot be delivered, according to our shipping and delivery conditions, the delivery will be made to a neighbor's house or the shipment will be taken to a post office/packing station for pickup. This is at the discretion of the deliverer.
Feb 28, 2024
Verified review
Excellent choice of flowers with a good range of prices, good communication and delivery. The flowers delivered reflected the flowers advertised! Will definitely be using again.
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Answer by blumenshop.com
Feb 28, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Dec 13, 2023
Verified review
Placed my order from England for a friend in Berlin, flowers were delivered within 2 days.
Great flowers, great service
I actually visit there shop whenever I am in Verlin
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Answer by blumenshop.com
Dec 13, 2023
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Jan 25, 2024
Verified review
Perfect Delivery
Ordered flowers for a new mother who lives in Bonn, and I live in the US. Made it to her flat without any issues & in great shape. Perfect execution - would do business again!
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Answer by blumenshop.com
Jan 25, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Mar 15, 2024
Verified review
The flowers were easy to order, as I'm in England but have family in Germany, I needed something relatively easy, flowers arrived on time, I was kept updated the whole time.
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Answer by blumenshop.com
Mar 15, 2024
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Dec 4, 2023
Verified review
The flowers were really nice but i hope you also use fancy flower covers not the hard paper which looks like a baking paper it’s not really nice otherwise thank you so much
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Answer by blumenshop.com
Dec 5, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 13, 2024
Verified review
I’m very impressed. English option on the website that made it very easy to order a plant for my friends in Germany. Reasonable prices and speedy delivery. Will use again.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your positive feedback. 🌸
Jan 26, 2024
Verified review
Thank you!!
Thank you, flowers were really beautiful and delivered in time what made a great surprise to my sister! Also video card message is really great way how to send a greeting!
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Answer by blumenshop.com
Jan 26, 2024
Thank you very much for your 5-star feedback. We are very happy that you are satisfied with our service. 🌸