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blumenshop.com
Reviews:

1,037 reviews in the last 12 months2,269 total reviews  

4.69
Excellent

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Most relevant positive review

Sep 23, 2024
 Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?

Most relevant negative review

Aug 28, 2024
 Verified review
Review of Blumenshop Flower Delivery Service I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home. As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned. Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
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Reviews for blumenshop.com

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Nov 29, 2023
 Verified review
Very modest and responsive team of experts Happy with service and online transaction is clear, secure and easy to pick up from where you stop. Regular update on the progress of delivery. Less a star because all information is in German language and for those ordering from outside, they'll use google to translate. Over all, a good service
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Answer by blumenshop.com
Nov 30, 2023
Thank you very much for your feedback. 🌸
Apr 12, 2024
 Verified review
Translation to excellent English made it all possible. Even my request for a change of delivery date was taken care of promptly. A sincere Thank you from a mother living in Canada who loves to send birthday flowers to her daughter living in Berlin. This is the second time I have used your service and I do it again
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Answer by blumenshop.com
Apr 16, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 26, 2024
 Verified review
I was very wary about sending flowers to another country , as i had a bad experience before , but I was extremely happy to see that the bouquet I ordered was perfect , exactly as the image and was delivered on time . Communication was great all through the process from ordering to delivery. Thank you so very much
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Answer by blumenshop.com
Mar 27, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 21, 2024
 Verified review

Flowers

I highly recommend this site. It was super easy to order flowers for my best friend in Germany while I was in a different country. Standard delivery was very accurate and it arrived just in time for her birthday. Flowers arrived in a box and were very delicately packaged and nothing was broken. I will order again.
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Answer by blumenshop.com
Mar 21, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 21, 2024
 Verified review
I was scared to order here bwcause of the bad feedbacks. Unfortunately, there's so much leaves in the bouqet 🤕 My girlfriend lives in Germany and I ordered her a bouquet. Flowers arrived in time (even tho DHL said they'll arrive day later) they're fresh and after 3 days still good:) Thank u for the vase!
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Answer by blumenshop.com
Mar 21, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
May 3, 2024
 Verified review

Wonderful Surprise for my Oma's Birthday

I was able to send a wonderfully made and fresh spring bouquet to my Oma for her birthday within very short notice. It arrived on the requested date and made her very happy. Many of the flowers are still fresh and some even blooming. I will certainly be ordering from this site again for future events.
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Answer by blumenshop.com
May 8, 2024
Thank you for your 5-star rating. We are very pleased that you are satisfied with our flower service. We look forward to your next order.🌺
Jan 22, 2024
 Verified review

Birthday Flowers

Living in England I wanted to sent flowers to my pen-friend in Germany for her birthday. The bouquet was just as shown online and I was very pleased with the content. The DPD delivery arrived a day later than estimated. I have not used your site before but would certainly use it again in the future.
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Answer by blumenshop.com
Jan 23, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 9, 2024
 Verified review
I used blumenshop.com to send flowers for my mother’s 80th birthday and I couldn’t have been a better choice. I had to change the date of delivery close to the actual date and it was no problem, I was informed of every step and, most importantly, the flowers were absolutely beautiful!
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Answer by blumenshop.com
Mar 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Dec 26, 2023
 Verified review

Fabulous service and product

Easy ordering, delivered with full tracking on the date requested. delivered what I ordered, and not a cheap alternative, as some online international florists have done to me before. I was thoroughly delighted with the whole process and the recipient loved it. Thankyou so much.
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Answer by blumenshop.com
Jan 4, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 3, 2024
 Verified review

Beautiful flowers delivered at a good price

The flowers you delivered were absolutely beautiful. Gorgeous flowers at a good price. It was a pleasure dealing with your company. Thank you and I plan on sending flowers through you in the future. I actually had 2 different orders delivered in Germany. Both parties loved them
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 30, 2024
 Verified review

Excellent

It was a really good experience. I had doubts about flowers in the box because didn’t get used to meeting with this type of flowers delivery, but unexpectedly, the flowers came in a perfect condition, on time, and the bouquet was bigger than on the website. So, great, thanks!
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Answer by blumenshop.com
Jul 1, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺
May 17, 2024
 Verified review
Very pleased that the bouquet was delivered on the date. It was for someone else so couldn't say how it was like but the recipient was very happy. The email updates were in German so couldn't understand them. Great to see a picture of the flowers chosen by the florist.
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Answer by blumenshop.com
May 24, 2024
Thank you very much for your positive feedback🌺
Apr 5, 2024
 Verified review

Very good experience

I was able to give a surprise gift to my brother while being in another country thanks to Blumenshop. The ordering process was very quick and easy to understand. The video greeting also added a very nice touch to the surprise. The package arrived on time as well.
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Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Mar 20, 2024
 Verified review
Reliable, professional service. Fast and smooth delivery of beautifully made flowers bouquet to the recipient. The card was included and contained word for word what I wanted to put on it. I will keep on ordering through Blumenshop.com for future similar needs.
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Answer by blumenshop.com
Mar 20, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 1, 2024
 Verified review
I was worried about ordering plants from Canada but the service was amazing. My emails were answered immediately to make me feel confident in placing my order with you. Great tracking after I placed the order. I hear the plants were beautiful. Thanks so much!
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Answer by blumenshop.com
Feb 1, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Jan 31, 2024
 Verified review
The order was delivered on the day I requested. I’m in the United States and placed the order on line it was easy and all questions were answered quickly. I don’t speak German but they translated all German information to English. Very happy with this company.
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Answer by blumenshop.com
Feb 1, 2024
Thank you very much for your positive feedback. We are very happy that you are satisfied with our service. 🌸
Mar 29, 2024
 Verified review

Delivery issues…

The flowers themselves seemed all right and decent value but the delivery was a bit of a nightmare. Thought they’d be delivered on Saturday but it ended up being Tuesday! So not exactly at their best. Had used them from the UK before and it was all fine.
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Answer by blumenshop.com
Apr 11, 2024
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We understand your disappointment very well. Please note that the delivery on the desired delivery day, with the shipping method you selected, the standard shipping, is not guaranteed.
Mar 7, 2024
 Verified review

Missing initial order review

We had the original delivery go to the wrong address, Blumenshop.com helped with the claim immediately and the flowers were sent again within a very short space of time and the second delivery arrived very quickly, making my family member really happy.
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Answer by blumenshop.com
Mar 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Nov 13, 2023
 Verified review

Five star service! Thank you from US!

I am from USA and this is my third time that I ordering a flowers for my friends in Stuttgart. It’s very easy and convenient service- just pay and put a date for delivery. The flowers always very fresh. Highly recommended!!! Five star service.
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Answer by blumenshop.com
Nov 13, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jun 15, 2024
 Verified review
Very pleased with the choices given Ultimately frustrated with the order form. As I was ordering from Canada the form did not accept my Canadian address so I had to use a friend’s address from Germany otherwise I could not proceed with my order.
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Answer by blumenshop.com
Jun 19, 2024
Thank you very much for your feedback. 🌸