blumenshop.comReviews:
1,037 reviews in the last 12 months2,269 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Sep 23, 2024
Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?
Read more
Most relevant negative review
Aug 28, 2024
Verified review
Review of Blumenshop Flower Delivery Service
I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home.
As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned.
Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
Read more
Reviews for blumenshop.com
Jul 27, 2024
Verified review
Delivery was delayed and flowers were kept at the post office for all the weekend without water. By the time I received them, they looked awful and half dead..
Report review
Answer by blumenshop.com
Aug 20, 2024
Thank you for your review. We are very sorry that the delivery by our shipping partner DHL took longer than you requested. We can well understand your disappointment about this. Please note that delivery on the desired delivery day is not guaranteed with the shipping method you have selected, i.e. standard shipping. We explicitly point this out when you select the shipping method.
Feb 28, 2024
Verified review
The best flower shop!
This was the best flower delivery service I've ever used! My girlfriend and I currently live very far apart (USA to Germany!) so it's sometimes hard to send her gifts. Blumenshop made it easy to navigate their website (they had German to English translations!), chose what I wanted and they delivered it on time! The best part, the bouquet that was delivered looked exactly like the photo! I've used other services in the past where the flowers that arrive look smaller or not as pictured on the website, but with Blumenshop, what you purchase is what you will get! This will be my go to shop from now on! Thank you Blumenshop for making my girlfriends Valentine's Day filled with gorgeous flowers!!
Report review
Answer by blumenshop.com
Feb 28, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 17, 2024
Verified review
Great process. Good product.
Overall a good experience. The website was easy to use and I found the price point to be better than competitors in this service area. The order was delivered as scheduled. The bouquet was as ordered - 15 roses with greenery. Each was in full bloom upon arrival, with a few clearly past their peak. We used the enclosed powder and trimmed the stems. Nonetheless several of the roses were drooping and fading on day two. Another trim gave a few more life, but most were gone by day four and all by day five. The bouquet was beautiful. I wish the roses were fresher and had lasted longer. I would use this provider again, though not for roses.
Report review
Answer by blumenshop.com
Apr 18, 2024
Thank you for your review. If you are not satisfied with the delivered bouquet, please contact our customer service including a photo of the complete bouquet. You can contact them at: https://www.blumenshop.com/customer-service
Jan 27, 2024
Verified review
Even better than the picture
Ordered flowers and had them shipped next day. The arrangement was gorgeous, and unlike other flower shops arrangements, the roses were all incredibly healthy. In fact, the people we sent them to shared their appreciation the day of, but then also contacted us the day after that to show us that the flowers had started to open up and were even more spectacular.
The arrangement was sent as our condolences for the lost of a family member. Hearing back the second time about how the flowers had become even more beautiful really put Blumenshop over the top for us. Highly recommend and will definitely use them again.
Report review
Answer by blumenshop.com
Jan 29, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Nov 2, 2023
Verified review
Ordered from another country successfully!
My experience was fantastic! I live in the US and I wanted to send flowers to a friend in Berlin, Germany for her birthday. I found blumenshop.com and they had plenty of inexpensive (to me) options to choose from, and the process to order the flowers was very simple to understand and straightforward. I was a little concerned about on-time delivery, but the explanation of delivery options was clear, but I still choose the day before her birthday just in case. They delivered on the date they said they would plus I was able to track the order/delivery. Everything worked out great!
Report review
Answer by blumenshop.com
Nov 3, 2023
Hello, thank you for your detailed review.
We are very pleased that you are so satisfied with our customer service and performance. We look forward to your next order
Nov 16, 2023
Verified review
From Costa Rica to Hamburg 10/0
I sent these flowers from Costa Rica to a friend in Hamburg and the delivery was so quick, they arrived in perfect state and lasted a long time. They’re were on sale so the price was perfect and I was surprised with the quality of the flowers and bloom’s service! 10/10. The only thing was that DHL didn’t ring her door and left them on a post office for pick up but that’s unrelated to the Bloom i guess. Another great thing is Bloom kept me update every second which is great being so far away. Excellent communication.
Report review
Answer by blumenshop.com
Nov 16, 2023
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 18, 2024
Verified review
I am in America and ordered flowers for a friend in Nürnberg Germany. The bouquet I ordered was called a Spring Assortment. The flowers delivered were the perfect assortment of spring flowers. This could not have been any better. My friend was delighted with the incredible arrangement in the abundance of Beautiful and fresh flowers flowers.
My order was processed quickly and delivered right on schedule. Tracking information was clear and concise and timely. I could not have been happier. Thank you, Richard.
Report review
Answer by blumenshop.com
Jan 19, 2024
Thank you very much for your positive review. We are glad that you are satisfied with our flower service and that you were able to bring joy to the recipient with your floral greeting. We are looking forward to your next order.🌸
Jan 12, 2024
Verified review
I am a florist in the UK and a customer asked me if I could send flowers to a relative in Germany. I Googled and found this company.
It was very Easy to place the order online. Nice choice of bouquet at a reasonable price too. I received Plenty of information about the order through email confirmation and also when it was being delivered and when it had been delivered.
I haven’t heard anything back from the customer regarding The flower bouquet but I assume they were happy.
Thank you.
Report review
Answer by blumenshop.com
Jan 15, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 10, 2024
Verified review
You sent the instructions to me in German. I don't speak German so I assumed they were just receipts etc. When they did not turn up on my friends birthday I emailed her the two messages in German you had sent me and one of them was the instruction to pick up the flowers at a local shop.
So you should have mailed me in English. However the flowers were beautiful and she got them the day after her birthday so in the end all was well
Report review
Answer by blumenshop.com
Apr 11, 2024
Thank you for your review.
Since you have selected Germany as the delivery country, you will receive all information from our shipping partner in German.
We have sent you our notification that the parcel is ready for collection in English
However, you can also view the shipment tracking in English.
Mar 4, 2024
Verified review
Well done!!!
Hello The team of blumenshop.com,
I want to thank you for the two beautiful bouquets of red roses that you delivered to my relatives in Germany a week ago! The flowers were delivered on time!!!, fresh!!!, and well packaged!!! Both bouquets were GORGEOUS; I saw the pictures. I am impressed! My relatives were very happy! Still happy!
I will gladly use your service in the future and will recommend to others!
Vielen Dank!
Report review
Answer by blumenshop.com
Mar 4, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 22, 2024
Verified review
Such a nice way to let people know that you're thinking of them
Such a nice way to let people know you're thinking of them when you don't live in the same country.
I live in Australia whereas the rest of my family lives in Germany, so it can be hard to send presents or even have postcards arrive on time. I've ordered flowers twice from here and I've never had any issues with the arrival of them, they've always showed up on time. Everyone loves flowers so it's always a hit :)
Report review
Answer by blumenshop.com
Jan 23, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 2, 2024
Verified review
Excellent prices and service! Highly recommend!!
I used to mail several packages a year to a good friend in Germany. Something changed last year with customs. I could mail a $30 gift and my friend would have to pay more than that in customs. I found your shop on line and sent a gift last year , and again for Easter 2024. Your prices are very reasonable and selection is excellent. She received gift on scheduled day and was impressed, and so am I!!
Report review
Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 1, 2024
Verified review
The flowers were an Easter gift for my friend and she was delighted with the beautiful, colourful bouquet with two decorative eggs. Your website was easy to follow and the delivery on time. As it was a surprise, unfortunately my friend was not at home to receive the gift but they were delivered to her local Post Office where she collected them. I will definitely recommend your services to others.
Report review
Answer by blumenshop.com
Apr 11, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 22, 2024
Verified review
Hallo aus Newuseeland
Hallo! Ich bin Yolanda aus Neuseeland.
It was very easy to use your website to order a special flower delivery for a friend in Germany. The choices were great and the ordering process was simple. The delivery was fast and the communication was fantastic.
Highly recommend your service!
Report review
Answer by blumenshop.com
Jan 23, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jan 31, 2024
Verified review
We were kept informed from order to delivery. Packaging ensured flowers were in perfect condition on arrival. Our German friends were delighted with the arrangement and quality of the flowers and the fact that they arrived on the chosen day. A great international service. Thank you.
Report review
Answer by blumenshop.com
Feb 1, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Feb 6, 2024
Verified review
We ordered a gift plant for our daughter-in-law. We are in Australia, she is in Germany. The plant was gorgeous and she received it on her birthday, a lovely way to brighten her day when she is so far away from home and family!
Report review
Answer by blumenshop.com
Feb 6, 2024
Thank you very much for your positive feedback. We are glad that you are satisfied with our service and that we could convince you with the quality of our plants. We are looking forward to your next order. 🌸
Mar 18, 2024
Verified review
I was buying flowers for my girlfriend in Germany. I picked a bouquet of lilies. They were delivered exactly when estimated, well packed. The flowers (lilies) were beautiful and definitely very fresh, only starting to bloom a week later! Now they have blossomed and they are so big. My girlfriend loved them.
I was very impressed as you get flowers from most places and they die within a week.
Report review
Answer by blumenshop.com
Mar 19, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Apr 1, 2024
Verified review
They are always great
They almost always do a great job and they deliver on time. The few times something has gone wrong they fixed it right away. Mark of true great company is how they fix things when something has gone wrong. Anyone can do good when nothing goes wrong but when things go wrong how do they handle it...few times things have gone wrong they have fixed it right away.
Report review
Answer by blumenshop.com
Apr 11, 2024
Thank you for your positive feedback. We are glad that you are satisfied with our flower service and that your flower greeting was delivered on time by our shipping partner. We look forward to your next order. 🌸
Jun 30, 2024
Verified review
It all worked really well and the flowers I ordered from here in England were delivered to my friend in Germany the day before her birthday. This was the only snag - it was unclear when they would be delivered. I wasn't able to specify the day. Also, the birthday was on a Saturday and it wasn't clear whether the weekend would make a difference to the delivery.
Report review
Answer by blumenshop.com
Jul 1, 2024
Thank you very much for your review. We are very pleased that you are satisfied with our flower service. 🌸
Jun 19, 2024
Verified review
I am thrilled with my Order and their perfect delivery service ! They kept me informed by mail at each step……starting from the order confirmation , before delivery while the order was in transit and after delivery. My uncle and aunt ,who received the flowers were absolutely thrilled as well and said that they were absolutely gorgeous! I couldn’t be happier!
Report review
Answer by blumenshop.com
Jun 21, 2024
Thank you very much for your positive feedback. We are glad that our service and flowers meet your expectations.🌺