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blumenshop.com
Reviews:

1,037 reviews in the last 12 months2,269 total reviews  

4.69
Excellent

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Most relevant positive review

Sep 23, 2024
 Verified review
I ordered flowers for a friend and asked that it be delivered to her house. She was not at home at the time of arrival and the flowers were sent back to the post office where she was not able to pick it up for 24 hours therefore leaving the flowers to get squished and wither away. I’ve attached photos showing the kind of care provided to the flowers. Several flowers did not survive the 24 hour period with the minimal water provided in the bouquet. I don’t understand why you couldn’t have left the flowers at the door and wait for her to pick them up? They were supposed to be a surprise for my friend and she got a crumpled up bouquet that was not what I paid for. Next time I would highly advise explaining to your delivery workers to drop off the flowers at the door. What’s the worst that going to happen? Who is going to steal flowers from someone?

Most relevant negative review

Aug 28, 2024
 Verified review
Review of Blumenshop Flower Delivery Service I recently ordered flowers from Blumenshop, and while the flowers themselves were absolutely amazing—each and every one was of exceptional quality—the delivery experience was highly disappointing. The flowers were delivered via DHL, which completely ruined the surprise I had planned for my 87-year-old mother. Instead of delivering the flowers to her door, DHL refused to do so and brought the package to a collection center almost 4 kilometers from her home. As a result, instead of enjoying the surprise of receiving flowers at her doorstep, my elderly mother was forced to travel to pick them up. This not only defeated the entire purpose of a flower delivery service meant to brighten a special occasion but also ruined the celebration we had planned. Given this experience, neither I nor my company will be using Blumenshop again. I would strongly advise others to reconsider if you are looking for a reliable delivery service that ensures your loved ones receive their flowers as intended.
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Reviews for blumenshop.com

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Jul 29, 2024
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Jul 30, 2024
Thank you so much for your 5-star review. 🌸
Jul 28, 2024
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Jul 30, 2024
Thank you so much for your 5-star review. 🌸
Jul 28, 2024
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Jul 30, 2024
Thank you so much for your 5-star review. 🌸
Jul 27, 2024
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Jul 30, 2024
Thank you so much for your 5-star review. 🌸
Jul 25, 2024
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Jul 25, 2024
Thank you very much for your review. We are glad that you are satisfied with our flower service and that we could convince you with the quality of our flowers. We are looking forward to your next order. 🌸
Jul 24, 2024
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Jul 25, 2024
Thank you so much for your 5-star review. 🌸
Jul 24, 2024
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Jul 24, 2024
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Jul 21, 2024
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Jul 22, 2024
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Jul 20, 2024
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Jul 22, 2024
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Jul 20, 2024
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Jul 22, 2024
Thank you so much for your 4-star review. 🌸
Jul 20, 2024
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Jul 22, 2024
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Jul 18, 2024
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Jul 19, 2024
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Jul 18, 2024
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Jul 19, 2024
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Jul 16, 2024
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Jul 17, 2024
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Jul 12, 2024
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Jul 12, 2024
Herzlichen Dank für deine positive Bewertung. 🌸
Jul 11, 2024
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Jul 11, 2024
Thank you so much for your 5-star review. 🌸
Jul 4, 2024
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Jul 4, 2024
Thank you very much for your positive feedback. 🌸
Jul 4, 2024
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Jul 4, 2024
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Jul 4, 2024
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Jul 4, 2024
Thank you so much for your 5-star review. 🌸
Jul 21, 2024
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The flowers could have been left with a neighbour in the building. My 92 year old mother couldn’t fetch them from the shop. Shops in Berlin are shut on Sundays. Flowers for my mother and sister were nearly all dead when they got them. So sorry not very happy this time
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Answer by blumenshop.com
Jul 22, 2024
Thank you very much for your review. If a package cannot be delivered, according to our shipping and delivery conditions, the delivery will be made to a neighbor's house or the shipment will be taken to a post office/packing station for pickup. This is at the discretion of the deliverer. Please understand that in the event that the recipient is not met, a personal delivery is not possible.