ezee-go.com
Reviews:

56 reviews in the last 12 months56 total reviews  

4.80
Excellent
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Most relevant positive review

Nov 24, 2023
 Verified review
I'm sitting here, outside, with my morning coffee and my rechargable Exee Vape. This is my everyday existence and it's a good one. After 40 years of smoking cigarettes, I searched unceasingly for a way to quit. I still wanted the nicotine, but the other stuff was destroying me. Besides that, smoking cigarettes had become outrageously expensive and socially frowned upon. After trying other options, I landed upon Ezee. Let me say that the flavor is SUPERIOR! It's a real menthol flavor--not the fake "ice" that some brands pass off. The feel in my hand is spot-on. It's lightweight and easily managed. I adore the rechargeable USB feature. I have a charger in my car, my home, my office; and carry one in my purse. Ordering is easy. I simply log in and they are shipped to my door, with tracking provided. Customer service is stellar. One time I made a mistake in ordering & Christian actually called me to help work out a fix. If that isn't professionalism, I don't know what is! Yeah: Ezee is my everyday Vape & I could not be more pleased!

Most relevant negative review

Apr 17, 2024
 Verified review
The only reason that I have them a 3 is because they don't have a phone number where I can call and ask them questions, unless I'm wrong and just do not see it anywhere, would someone from your company PLEASE CALL me at 656-203-2369,
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Reviews for ezee-go.com

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Jul 19, 2024
 Verified review

Customer service is exemplary, battery charger is awful.

Customer service is exemplary. I've used their service for my wife for 3-4 years. Deliveries (to U.S) have been quick and reliable.The charger for the rechargeable batteries is technically deficient. The USB connection is wobbly and loose, the charger durability is incredibly poor - I've discarded at least 15 failed chargers over the 3-4 years. Please reconsider your charger supplier.
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Aug 2, 2024
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Aug 1, 2024
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Jun 27, 2024
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The delivery was quick enough. While I had only ordered 1 vape, they sent me 2 tapes. However, both tapes had leaked and one of them doesn't even work. The products were not expensive.
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Jun 13, 2024
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hi try to get my delievery on time cause i didnt receive anything yet.
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Apr 6, 2024
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Shipping concerns

I realize that ezee is out of United States but there has to be a quicker way to ship product without paying a lot of money. Also, ezee should look into a auto ship program.
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Answer by ezee-go.com
Apr 9, 2024
Yes, it is difficult to deliver quicker to the US: Mostly because all the couriers have banned shipment of e-cigarettes. So even if you pay millions we cant ship faster. best would be to lobby DHL/FEDEX/UPS and get them to start servicing this market again. We are considering an auto ship program, and take your comments on board.
May 6, 2024
 Verified review
Great product. Super slow shipping.
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Answer by ezee-go.com
May 15, 2024
Thanks for your comment and rating. Pleased you like our products. As for shipping, yes, very frustrating for us as well. But since DHL; UPS, FEDEX and other couriers has stopped any shipment with e-cigarettes, it makes it very difficult and slow. Can only apologise.