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vet-concept.nl
Reviews:

57 reviews in the last 12 months392 total reviews  

4.72
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Most relevant positive review

Nov 17, 2023
 Verified review
De hondenbrokken zijn prima, worden door onze hond graag gegeten. Ook het verse blikvoer is erg fijn in gebruik, makkelijk uit de blikken te krijgen en goed te mengen met de hondenbrokken. De verpakking van al het materiaal is van hoge kwaliteit en is daarom goed te vervoeren en bezorgen
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Most relevant negative review

Jun 13, 2024
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Food is perfect but the choice but the delivery service they use is terrible. Package would be delivered Monday.. well it is Thursday and still waiting! After calls, they said they where at the door twice! But I am home bound due to illness and there was no-one at the door then they said pick it up.. 200km drive from my home.. hello. Home bound remember 🤷‍♀️now after sales department called back they are putting it back into rounds so I’m waiting again. Glad they found a solution but it would be nice they would admit the driver did not come at the door in the first place.
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Reviews for vet-concept.nl

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Jun 29, 2024
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Jun 20, 2024
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Jun 14, 2024
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Enny D.
Maartensdijk
Jun 3, 2024
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Jadranka V.
Kelpen-Oler
Apr 5, 2024
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Feb 13, 2024
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Dec 29, 2023
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Jun 13, 2024
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Food is perfect but the choice but the delivery service they use is terrible. Package would be delivered Monday.. well it is Thursday and still waiting! After calls, they said they where at the door twice! But I am home bound due to illness and there was no-one at the door then they said pick it up.. 200km drive from my home.. hello. Home bound remember 🤷‍♀️now after sales department called back they are putting it back into rounds so I’m waiting again. Glad they found a solution but it would be nice they would admit the driver did not come at the door in the first place.
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Answer by vet-concept.nl
Jun 13, 2024
Vielen Dank für Ihre Rückmeldung. Es tut uns leid, dass es zu Problemen bei der Zustellung gekommen ist. Im Reklamationsfall melden Sie sich bitte telefonisch unter der Rufnummer 0800 6655220, so können wir die Beanstandung bestenfalls bearbeiten. Freundliche Grüße, Kathrin von Vet-Concept
Dec 13, 2023
 Verified review
The delivery Tim is to long on the site is says 1 to 3 days we waited almost a week and ran out of food.
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Answer by vet-concept.nl
Dec 13, 2023
We are sorry, to hear that the deliviery need more time than normally should. according to tracking the package delivered yesterday. If you have any questions about it, please let us know and contact us via Mail or phone. Best regards, from Ilona Vet-Concept
May 16, 2024
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Answer by vet-concept.nl
May 27, 2024
Danke für Ihre Bewertung. Teilen Sie uns gerne mit, wie wir uns mehr Sterne verdienen können. Freundliche Grüße, Kathrin von Vet-Concept