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Jul 16, 2024
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+ innovative and well thought out, user friendly tool for pool and spa owners
+ quick customer service
- too many battery issues leading to defects
- solution not yet mature enough to be sold
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Reviews for ondilo.com/en/
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Jul 3, 2024
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Jul 1, 2024
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Jul 16, 2024
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It’s already not showing ph level
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Answer by ondilo.com/en/
Jul 23, 2024
Our support team is working on your measure request. We stay at your disposal for any questions.
Jul 9, 2024
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Answer by ondilo.com/en/
Jul 10, 2024
Hello. We're sorry that you weren't completely satisfied with Ondilo. Regarding your parcel, we sent it on 20 June via Mondial relay. The parcel arrived at the chosen relay point on 25 June. On 6 July, the parcel was returned to us because it had not been collected from the relay point. Perhaps the e-mail sent by Mondial relay to tell you that the parcel was available fell into the spam folder. Our Support department will contact you to arrange a new shipment. The Ondilo team.
Apr 15, 2024
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Great customer service👍 solved problem arising with product after several years, and quick reply!
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Dec 13, 2023
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clear product line. Reliable and fast delivery
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Jun 19, 2024
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Quick answer and very easy to make an order!
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Mar 23, 2024
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I like you're support when I had a problem.
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May 19, 2024
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Jun 11, 2024
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May 23, 2024
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May 21, 2024
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Apr 30, 2024
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Apr 23, 2024
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Feb 18, 2024
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Dec 11, 2023
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Nov 16, 2023
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Jun 27, 2024
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Problem remains
Unable to calibrate with purchased kit
Smart pod shows PH as above 8.4 however all test strips show PH and alkalinity as normall
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Answer by ondilo.com/en/
Jun 27, 2024
Hello. We've asked our support team to provide you with a solution to your measurement problems. The Ondilo team
May 24, 2024
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I have not yet received the order
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Answer by ondilo.com/en/
May 27, 2024
Hello. Your order has been shipped the 14th of May. Please find the tracking link https://www.laposte.fr/outils/suivre-vos-envois?code=CB197290283FR . We stay at your disposal for any question. Best regards. The Ondilo team.