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Most relevant positive review
Apr 3, 2024
Verified review
The product was good, tyre changing stand/ConStands.
Definitely works & great value for money. I use mine standing up, a bit like the expensive 'Rabaconda machine' otherwise you end up chasing it round the room as I don't have the facility to bolt it to the ground. My suggestion to ConStands/Motea would be to include a leg to be able to stand it up like a Rabaconda. Second suggestion is that the wheel rim support block nearest the bead breaker is almost at the edge of the tyre rim, I now use a block of wood to support the rim but it would be nice if the machine support was in the right place.
I was initially concerned that I was giving money to a company I didn't know anytime about, however one week later the stand arrived & I'm happy.
I would totally recommend this machine!
I tried to buy my goods on the german website, tried 3 times and was unable to get passed review payment, Went all the way through the payment process to get nowhere, So went on the motea.uk instead, This cost me £15 more , why , who knows, the goods were coming from germany, so why they hfaceboave bothered with a motea.uk when everything still comes from germany and the price is much more, speaks for itself, And the only option to speak to anyone from motea.com is on the phone, facebook and twitter out of date, The only good thing is that i received my goods , But at a higher price,
Advertised compatible with my 2020 Triumph Thruxton RS1200. The mounting points are not wide enough or doesn't give enough measured gap for the frame mount. Does not have the part of the side stand to contact the safety sensor for Neutral safety. The spring is weak and cheap quality. The thickness isn't good on the mount either. I attempted to contact and return but says not possible from USA.
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Oct 11, 2024
Verified review
hidden fees - Import duty
I ordered my item from a .co.uk website with no indication my item would be sent from Germany. I was then made to pay a further £38 in importe VAT and Brokerage charges when the package arrived either that or UPS would not let me have it.
This should be made clear to UK customers.
I cannot find any contact details on your website to make a complaint, and request a refund of the extra fees.
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5 days ago
Verified review
Instructions were absolutely terrible didn't even get instructions on how to attach the windshield. Tried to go online to download the instructions and it wouldn't work. Also trying to communicate through email didn't go well.
You need better customer service
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Oct 11, 2024
Verified review
Damaged goods, extremely disappointed
I ordered a bike shed, upon receiving the product I was extremely disappointed to find the item damaged with parts missing and screws falling out of the box. I will not be ordering from this company again. I paid £79 for delivery for this awful service.
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Oct 11, 2024
Verified review
Took a year to get my crash bars. I have since sold my bike and have no need for them. Contacting Motea is not possible, they just send pre-scripted emails that don’t answer your questions or concerns. DO NOT ORDER FROM THEM!
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Oct 11, 2024
Verified review
Can motea.uk explain why they charge packing and shipping costs when you purchase an item and then you have to pay UPS a further charge for them to deliver that item
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Oct 14, 2024
Verified review
Multiple requests to return merchandise have gone completely ignored. Now stuck w a $300 motorcycle stand i can't use. SHAME ON THIS COMPANY.
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5 days ago
Verified review
Item not even close to being able to Mount on my Huge Cruiser but you made up for it with no instructions.
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Oct 11, 2024
Verified review
Equipment not reliable and cost a fortune to return back to Italy and they don't respond to emails
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13 days ago
Verified review
tell people in the UK they will be liable for import duties when buying your products.
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Oct 11, 2024
Verified review
My parcel has not arrived. No cinmunication. They will not respond to emails
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Oct 11, 2024
Verified review
I specifically asked for no contact, this includes feedback and opinions
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5 days ago
Verified review
Item description was wrong. Won't allow me to return from USA.
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Oct 11, 2024
Verified review
Customer Service is non existent
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Oct 11, 2024
Verified review
Didn't fit absolute rubbish
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Aug 18, 2024
Verified review
Well the item I was expecting failed to arrive. The first I knew was that delivery had failed and was to be refunded.
DHL, UPS, DPD, HERMES, ROYAL MAIL, all manage to make regular deliveries to the same address.
No excuse. Just rubbish. I shall not be purchasing again from Motea.
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Aug 18, 2024
Verified review
Great product at a great price but no warning that I would pay income tax plus additional admin charges from UPS
When I order flom Wunderlich, no problems
I ended up paying £50.00 more to UPS before they would release. They refused to drop off until aid and I only got it by luck as the UPS van came to my work with it still on??
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Aug 20, 2024
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Waited ages to have the wrong item delivered. Was supposed to have been bagtec hard case panniers. Got this instead. Big dissapointment right when I needed them for the touring season. Human error was the reason given for mistake. Fair enough, we all make mistakes but a few more checks before dispatch would have been helpful.
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Aug 18, 2024
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Parts came damaged, emailed them back and no reply!
Damage wasn’t caused by postage so they must have known before sending
Lead time on parts was too long it took a couple of months
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Aug 18, 2024
Verified review
The item I ordered over 4 weeks ago still hasn't come. After emailing them a really a week ago they still haven't replied