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Mar 7, 2024
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The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
Plants arrived promptly without damage. I would have expected house plants to arrive in pots with trays. These didn't which is disappointing. Everything as is as expected. The Netherlands origin point is not obvious from the ordering process but its obviously not an issue for small plants.
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5 days ago
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Plants were easy to find.But finding a pot for the plants was a little difficult
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2 days ago
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7 days ago
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9 days ago
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Oct 15, 2024
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Sep 28, 2024
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Great service value for money and quick delivery
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Sep 27, 2024
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Sep 18, 2024
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Sep 12, 2024
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Sep 11, 2024
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Aug 17, 2024
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Jul 9, 2024
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Very prompt reply and good dispatch of product. Packed simply but protected and arrived looking healthy
The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
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Dec 18, 2023
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Great site. Easy to use , quick responses.
Easy to use website, quick responses and quick delivery. Packages very well.
The plants were bought as a gift and instructions for 'planting out' were forwarded which was great to receive but as someone who doesn't have a huge amount of knowledge about plants it would have been good to receive a little 'how to care for your plant' card as I'm responsible for keeping them alive until they're gifted. 😳😵💫
Overall very pleased.
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May 23, 2024
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Bare roots vs plant
I liked that everything was labelled. I didn't get any email or other form of planting instructions. Apart from waiting, I have no way of knowing if the plants will grow from the bare roots. Bit too soon to be able to tell.