gardens4you.ie

Reviews:

Regarding your concerns about the Liriodendron tulipifera trees you received, please be assured that our products are 100% guaranteed. Once planted straight in the soil, these trees will grow normally and develop into beautiful park trees over time. We understand your disappointment with the condition of the trees upon arrival. However, please rest assured that we stand behind the quality of our products. If you encounter any issues with the growth or health of the trees, please don't hesitate to contact us. We are here to assist you and ensure your satisfaction with your purchase.

We apologize for any disappointment caused by the size of the plants you received. As a nursery specializing in outdoor cultivation, we do not sell plants from heated greenhouses, unlike many garden centers. Our plants are sold based on their size and the descriptions provided on our website, with photos depicting mature plants typically photographed during winter. We ship to 22 countries in Europe, and as our websites are self-service platforms, it's important for customers to carefully read the descriptions of bulbs. We always note in the description if bulb or root products are toxic. It's possible you may have missed this information during your purchase. We understand your concerns regarding the size and potential toxicity of the plants. We strive to ensure transparency and customer satisfaction, and we apologize if this information was not clear to you before your purchase. If you have any further questions or concerns, please feel free to contact us. We value your feedback and aim to address any issues you may have experienced.

Thank you for your feedback. We are very sorry to hear that the order is not as expected and that the package was delivered upside-down. We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.

Thank you for your feedback. We are sorry to hear that you are disappointed with the delivery. We send the majority of our plants as naturally growing young plants. We send them in growing pots so that you can plant them straight away. In our response to you we asked for pictures which we have not received to date.. Please contact our customer service and we will be happy to assist you further.

We regret to inform you that your recent comments have been noted for their inaccuracy and potential harm to our company's reputation. It has come to our attention that you persist in disseminating misleading information about your order, which, we would like to remind you, is covered by a 2-month guarantee. Your order for the conifers was placed in July 2023, and up until last week (December), our customer service had not received any reports of sick plants or delivery issues related to your order. It is crucial to highlight that the conifers were planted in exceptionally hot weather (July) and in unsuitable soil, possibly coupled with the use of fertilizer, which may have resulted in the roots being adversely affected. Contrary to your claims, we have maintained records of your emails explicitly requesting a replacement, which strikes us as peculiar for a customer expressing dissatisfaction with allegedly diseased plants. We would appreciate your cooperation in rectifying the dissemination of false information on various platforms. Your opinion and comments will be duly reported to trusted shops.

We can see on our website that you have ordered item A06427, which is Russian Tarragon. The leaves can be used fresh or dried for salads, pickles, vinegar, and soups. It can also be used with chicken and fish dishes, all of which are part of the description on our website.

Your assertion does not correspond with reality. Your lack of civility towards our company has compelled us to make the decision to cease accepting your orders. This resolution stems from your immature and disrespectful demeanor, which fails to meet the standards of conduct we maintain towards our customers. We kindly asking you to refrain from leaving false comments or reviews on our site while persistently attempting to place orders.

We sincerely apologize for any inconvenience caused by the discrepancy between the plants you received and the ones you ordered. Our delay in responding to your inquiry was due to difficulty in discerning the product labels from the photos you provided, which necessitated clarification. We regret any frustration this may have caused. Regarding the partial refund, we indeed issued a reimbursement of €11.80 for the product that was out of stock and therefore unavailable. While we strive to ensure accuracy in fulfilling orders, occasional discrepancies may occur, and we appreciate your understanding in such instances.

We are truly sorry to hear about your experience with the large flower you purchased from, and we apologize for any inconvenience this may have caused you. We strive to provide high-quality products, and it's disappointing to learn that the large plant diOur dedicated team will assist you in finding a suitable solution and addressing your concerns. d not meet your expectations. We assure you that this is not the level of quality we aim to deliver. To resolve this issue promptly, we kindly ask you to reach out to our customer service team with the same photos we will assist you.

Our website, like all other plant websites in Europe, always showcases a mature version of the product you are purchasing, whether it's perennial plants, shrubs, or trees. When you select a product, its description includes information about its size and the diameter of its pot. Our plants are nursery-grown, cultivated outdoors year-round. Between September and February, the plants go into senescence and cease active growth that's why we offer a longer shelf life for plants purchased between september and February with complete transparency for over 30 years.

We apologize for any disappointment caused by the size of the plants you received. Our plants are carefully selected and cultivated to ensure they arrive in good condition, despite the size of the packaging required for safe transportation. We understand your preference for local shopping and apologize for any confusion regarding the origin of your order. While we do ship internationally to provide access to our unique selection, we appreciate your feedback and will take it into consideration as we strive to improve our services. If you have any further concerns or questions, please don't hesitate to contact us.

Thank you for your feedback. We are sorry to hear that you are disappointed with the delivery. We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.

Thank you for your feedback. We are very sorry that the lavender arrived in poor condition. Meanwhile we have refunded 90% of the lavender. We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.

Your order has been automatically canceled by our system because the selected product Begonia Magical pink is not authorized for Ireland on the site. The refund of shipping costs is also programmed. According to our system you have received an automatic e-mail on this subject.

All our plants are nursery plants cultivated outdoor all year around. We has the last week -6ºC and -10ºC at night and hardy winds. During the winter period, Mahonia media 'Winter Sun' may exhibit some staining or discoloration on its leaves, and this is considered normal you should not be worry. There are a few reasons why this can occur: Mahonia media 'Winter Sun' is a hardy evergreen shrub, but exposure to cold winter temperatures can still cause stress. The cold weather can lead to desiccation (drying out) of the leaves and result in discoloration. In winter, the sunlight levels are generally lower, and plants may not photosynthesize as actively. This reduced photosynthesis can lead to changes in leaf color. As with many evergreen plants, Mahonia leaves have a lifespan, and older leaves may naturally start to show signs of aging, including discoloration. Other environmental factors, such as wind exposure or fluctuations in temperature, can contribute to leaf discoloration. The discoloration is limited to a few leaves and the overall health of the plant appears good, it is likely just a natural response to winter conditions. However, once planted if you observe widespread discoloration or if the plant's health is a concern, just come back to us because the plant is fully guaranteed until May 1, 2024.

As we have mentioned in our numerous emails, the Persimmon Diospyros Kaki you received is completely normal for the season and had absolutely nothing to do with being placed on the tiling in your house at room temperature. Our plants are cultivated outdoors in nurseries and deserve better than that. The persimmon should have been planted long ago, as stated in our growth guarantee. You are well aware that persimmons do not have leaves or buds in winter, as you ordered it in mid-January when there was frost and snow in the following days, which we regret particularly. You also know that Persimmon Diospyros have few roots and this did not prevent the plant from growing, on the contrary. We have attempted in vain to assist you and respond to you in a professional manner. You refused our proposition to return the plant in order to obtain a full refund. Unfortunately, your comment demonstrates a lack of listening on your part and a willingness to harm our business, which we deeply regret.

We regret to inform you that the plants you received are entirely normal for this stage of development. Regrettably, we have observed instances of insult and threats directed towards our customer service team and, by extension, our company. As a result, we have taken the decision to cease all communication with you. We wish to emphasize our commitment to transparency and adherence to legal standards. Consequently, we are prepared to forward your emails to the relevant authorities, maintaining clarity and compliance with established procedures. Should you choose to return your order, we kindly remind you that this must be done within 14 days from the date of receipt. Please note that the associated return shipping costs will be your responsibility, aligning with the terms and conditions outlined in our warranty policy. This review has been reported to Trusted shops.