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Most relevant positive review
Mar 7, 2024
Verified review
The cardboard box should have sort of root retainer inside to prevent football moving so the young trees don't fly around during (wrong)transport. That would prevent the young shoots from getting damaged. The sticker on the box is clever but during handling thousands such boxes a day in a big mailcenter it will still happen that one gets upside down and break all fragile shoots...
I got a delivery with a badly damaged tree and I get a replacement free of charge, no questions asked. That's customer care as it should be...
I only gave Garden4you one star because I had to to in order to be able to write a review. They do NOT deserve even one star. I ordered 4 x Liriodendron tulipifera trees with the intention of growing 4 x beautiful park trees. I got 4 x rubbish trees, not in any way straight or upright; all with their leaders cut off and all in a hugely potbound condition with completely contorted roots. Despite several amicable but fruitless emails Garden4you are refusing to suitably address the situation they have created. I can return the rubbish to them but at my personal cost which they will not refund and as the return cost is not disimilar to my original payment this is a pointless exercise. I will never buy from them again and I certainly woul;d never ever recommends them to anybody else. This could have been so nice an experience all round and wasn't.
Sent trees that where two completely sizes, also never disclosed that there would be custom charges on top of price
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Answer by gardens4you.ie
Jun 26, 2024
Thank your for feedback.
We regret that the two trees are of different sizes. We dispatch the order at a fixed price. there are no additional charges.
Please contact our customer service and we will be happy to assist you.
Jun 20, 2024
Verified review
Poor product
Dry dehydrated misshaped tree. Would not recommend delivery service or the quality of plants.
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Answer by gardens4you.ie
Jun 26, 2024
Thank you for your feedback.
We are sorry to hear that you are not satisfied with our service and the quality of the plant.
The picture you sent to our customer service department does not show a misshapen plant. It is simply a young plant that will continue to grow after planting.
We offer 2 months growth guarantee on all of our plants.
If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.
Jun 5, 2024
Verified review
50% plants received were in very poor condition. And much smaller than the photos advertised.
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback.
We are very sorry that the delivery is not as expected. The photos on this site are for illustrative purposes only. We send the majority of our plants as naturally growing young plants. We offer 2 months growth guarantee on all of our plants.
If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further
Feb 19, 2024
Verified review
Wrong colour flowering plants sent 4 times. Colours do not match website or description.
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Answer by gardens4you.ie
Feb 20, 2024
We sincerely apologize for the inconvenience you experienced with the color of the flowering plants (Saintpaulia violet) you received . Your feedback is valuable to us, and we regret that the colors did not match what was depicted on our website or described.We have processed a refund for the plants in question.
Thank you for bringing this matter to our attention, and we appreciate your understanding.
Dec 6, 2023
Verified review
Receieved a refund with no explanation…
Received a refund with no explanation and delivery was not refunded. Very disappointing
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Answer by gardens4you.ie
Dec 7, 2023
You received an automatic email (who maybe arrived in spams or deleted items) because the Poinsettia Jester Red are not allowed for country and Ireland as mentioned on our site.
Unfortunately, there's nothing we can do about it.
Apr 14, 2024
Verified review
Dead plants, poor customer care, don’t waste your money.
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Answer by gardens4you.ie
Apr 16, 2024
Your assertion does not correspond with reality. Your lack of civility towards our company has compelled us to make the decision to cease accepting your orders. This resolution stems from your immature and disrespectful demeanor, which fails to meet the standards of conduct we maintain towards our customers. We kindly asking you to refrain from leaving false comments or reviews on our site while persistently attempting to place orders.
May 4, 2024
Verified review
I haven’t received my order yet ! So J can’t rate it !
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Mar 2, 2024
Verified review
Was charged twice for one delivery
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Answer by gardens4you.ie
Mar 5, 2024
As we previously informed you, it is preferable to group your purchases before sending the order and payment, as once the orders arrive in our system, it will not be possible to group them together. Everything is automated, and we ship to 22 countries in Europe. Unfortunately, you had the opportunity to cancel your two orders and make a single one, but the request did not arrive in time. Please note that we do not profit from the shipping fees, as we contribute €3 per shipment.
Jun 30, 2024
Verified review
Resolve customer care queries
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Answer by gardens4you.ie
Jul 3, 2024
Thank you for your feedback.
We are very sorry that the plant arrived in this state. Please contact our customer service so that we can process your enquiry and find a solution.
May 17, 2024
Verified review
Plants look dead on arrival
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Dec 10, 2023
Verified review
Plants were mere cuttings
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Answer by gardens4you.ie
Dec 11, 2023
It's important to note that in winter, especially during temperatures as low as -4ºC, the growth of plants like rhododendron can indeed slow down or even cease. This is a natural response to colder conditions, and certain species may appear twig-like during this period.
You just need to protect the base with some mulch or some straw during the winter. Do not worry once planted in a well drained soil the plants will develop mid-spring season we offer guarantee until the 01/05/2024.
May 29, 2024
Verified review
Plants very small
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Answer by gardens4you.ie
Jun 19, 2024
Thank you for your feedback. The photos on this site are for illustrative purposes only. We send the majority of our plants as naturally growing young plants.
We offer 2 months growth guarantee on all of our plants. If your plants do not develop as expected, please contact us again at the end of this period. We will be happy to assist you further.
Dec 24, 2023
Verified review
Not delivered
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Answer by gardens4you.ie
Dec 29, 2023
Thank you for bringing your concern to our attention. We apologize for any inconvenience you have experienced with the delivery of your parcel.
To better assist you and investigate the matter with DPD, we kindly ask that you contact our customer service directly. Please provide your full shipping address and any relevant details about your order. Our team is committed to resolving this issue promptly.
Mar 13, 2024
Verified review
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Answer by gardens4you.ie
Mar 14, 2024
We noticed you left a one-star rating without any comment. We would love to hear more about your experience and any feedback you may have. Please feel free to share your thoughts with us so we can address any concerns you may have.