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CLUSE.com
Reviews:

769 reviews in the last 12 months2,799 total reviews  

4.67
Excellent

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Most relevant positive review

Oct 10, 2024
 Verified review
The delivery was fast (it took 5 days). I liked the fact I could track the package. One thing that would make things better would be texting/emailing customer that the package will arrive by a certain hour of the day it arrived to a delivery post in my city. I was already at work when I received a call from postman saying he is at my address. Had I known he was going to be there by that hour, I would've gone to work a little bit later that day. I picked up the package at the nearest local post office.

Most relevant negative review

Feb 13, 2024
 Verified review
The return policy is very bothersome. You gotta take multiple steps, some of them seem very unnecessary like privately letting CLUSE know by e-mail that you would like to return a product. Just let your customers return? Having the form added to the package instead of having to print it yourself would be welcome as well. You should also make your order forms so that a customer has to fill out every important info. My street number wasn't noted down so my package is in limbo and I've been waiting for over 2 weeks now. After finding this out myself I contacted you but you kindly directed me to the shipping company. You should improve your customer experience by a lot for me to order again or recommend.
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Reviews for CLUSE.com

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Oct 10, 2024
 Verified review

Fast delivery - would like to receive a text/email before arriving to address

The delivery was fast (it took 5 days). I liked the fact I could track the package. One thing that would make things better would be texting/emailing customer that the package will arrive by a certain hour of the day it arrived to a delivery post in my city. I was already at work when I received a call from postman saying he is at my address. Had I known he was going to be there by that hour, I would've gone to work a little bit later that day. I picked up the package at the nearest local post office.
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Oct 9, 2024
 Verified review

Great company

I bought a silver watch in the sale and it’s just gorgeous. I am delighted with my purchase, delivery was fast and the presentation was lovely. I will definitely follow this site and will buy again from this company
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Oct 7, 2024
 Verified review

Extra sale

Based on my search, I was offered an extra 30% off of a particular watch that made the purchase really attractive. The service and the quality of the watch are excellent.
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Oct 16, 2024
 Verified review
The whole process of purchase and shipping was very professional and fast. I have nothing to add to it, keep up the great work.
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11 days ago
 Verified review
Quick to find a replacement watch strap and good guidance on how to make sure you’re grind the right dimensions for your watch.
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Oct 4, 2024
 Verified review
I brought a watch for my daughter for her birthday arrived quickly she loved it great quality item packaged well
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Oct 3, 2024
 Verified review

A beautiful watch…

I’d never visited the Cluse website before and I was very impressed with the variety of jewellery
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8 days ago
 Verified review
Lovely watch, well packaged, great price, fast delivery. Couldn’t ask for more so far.
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Oct 10, 2024
 Verified review
Confianza total. Fantástico Producto y Precio. Muy rápido recibo y fácil devolución.
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Oct 8, 2024
 Verified review
Muy bonito, no es pesado y tiene un diseño elegante. Me encanta!!
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Oct 10, 2024
 Verified review
Very fast shipment and customer service is very responsive!
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11 days ago
 Verified review
Only a replacement strap but service was brilliant
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2 days ago
 Verified review
The watch is gorgeous. I absolutely love it.
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Oct 10, 2024
 Verified review
Nesta experiência não Correu tudo muito bem
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Oct 10, 2024
 Verified review
I already know what next will I order..
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Oct 9, 2024
 Verified review
Elegant watch, nice colour and quality
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Oct 7, 2024
 Verified review

Fast delivery

Photo on website a little misleading
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Oct 6, 2024
 Verified review
Very good whatches. Very good prices.
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3 days ago
 Verified review
Great! Very esasy and quickly
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Oct 11, 2024
 Verified review
Bueno, bonito y barato
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