diveavenue.com/en/Reviews:
50 reviews in the last 12 months165 total reviews
Excellent
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Most relevant positive review
Nov 21, 2023
Verified review
The customer service at this shop is very good, especially considering the time zone difference. Not only did they let me know what was going on with the order in a reasonable time frame, but they were also not afraid to give bad news when a supplier let them down. In addition, the shipping was very reasonable considering it was shipping from France to the USA. Everything arrived, exactly as I ordered it and with no damage.
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Most relevant negative review
Jul 15, 2024
Verified review
The shipment did not reach the correct address. I will attach pictures of the postal company’s address
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Reviews for diveavenue.com/en/
Jul 15, 2024
Verified review
The shipment did not reach the correct address. I will attach pictures of the postal company’s address
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Answer by diveavenue.com/en/
Aug 30, 2024
Good morning M. Alyoussef. As explained by Email, this is exactly the address you selected when ordering as picking point. As this is not what you were expecting, the priduct finally get back to us and we resent the product at our own cost to the second address you gave us. Please modified this rating.
Mar 27, 2024
Verified review
You sent me 4 carabiners and I duly paid for 5 pieces.
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Answer by diveavenue.com/en/
Apr 1, 2024
Good afternoon M. Horvat.
We had an exchange immediately by Email and we did recognized our mistake by sending 4 instead of 5. We immediately refund the missing one.
We do not understand your evaluation with only one star for that, it is hardly evaluated.
We are wishing you all the best dives.
Best Regards,
Diveavenue team