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expresta.eu
Reviews:

141 reviews in the last 12 months317 total reviews  

4.67
Excellent

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Most relevant positive review

Aug 8, 2024
 Verified review
Great service and design adjustment, quality products! I ordered some gift certificates for my massage salon, small order. I didn't prepare the sizing perfectly; I had a message from the designer with the adjusted design that fit the size and mentioned some blur might occur as I haven't uploaded the greatest quality, I confirmed and I received my order today, even with not the highest quality I uploaded, there is no blur. I did all this such last minute and, in a rush, and the designer helped me out big time and adjusted everything. I am really grateful, and it is really professional. Thank You for helping out small business owners like me as well and do your magic when we are too busy working in our profession that's not marketing. Thank You, I'll be definitely using and recommending You again.

Most relevant negative review

Aug 9, 2024
 Verified review
I placed my order on 12/07/24 to gift my best friend who is leaving the country but was only able to approve it on 22/07/24(which is acceptable). Today is 09/08/24 (Friday) and I still have not yet received my order and my friend has already left. This is very disappointing and irresponsible from your side. When asked for help, the team just wants to put the blame on the delivery team (who doesn't even give me an answer despite trying to contact them multiple times) and not take the responsibility to provide good customer service by finding a better delivery option. I was promised a delivery period of 5 days and I never thought it would take more than a month to received what I wanted to buy. And don't you put the blame on the olympics too because I had ordered multiple items and they all were delivered on time. This is a shame! You should do better! very disappointing and frustrating!
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Reviews for expresta.eu

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Aug 29, 2024
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Aug 28, 2024
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Aug 24, 2024
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Aug 13, 2024
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Aug 5, 2024
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Aug 9, 2024
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I was promised 5 days delivery but it's been 20 days already and I still haven't received my order!

I placed my order on 12/07/24 to gift my best friend who is leaving the country but was only able to approve it on 22/07/24(which is acceptable). Today is 09/08/24 (Friday) and I still have not yet received my order and my friend has already left. This is very disappointing and irresponsible from your side. When asked for help, the team just wants to put the blame on the delivery team (who doesn't even give me an answer despite trying to contact them multiple times) and not take the responsibility to provide good customer service by finding a better delivery option. I was promised a delivery period of 5 days and I never thought it would take more than a month to received what I wanted to buy. And don't you put the blame on the olympics too because I had ordered multiple items and they all were delivered on time. This is a shame! You should do better! very disappointing and frustrating!
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Answer by expresta.eu
Aug 12, 2024
Hello, we apologize for the situation that has arisen. You approved your order for printing on July 22nd with the Relax production speed. Your order was completed and shipped within two business days. Everything was handled correctly on our end. The order then got delayed during delivery by the courier company, which we contacted immediately after your first message on August 5th. We acknowledge that you are communicating about this situation with our colleagues as well. We are actively communicating with the courier company regarding your situation and apologize on their behalf for the inconvenience caused. We will contact you via email to resolve this matter.
Jul 20, 2024
 Verified review

Helpful and fast service

My mistakes (no prior experience in selecting paper quality) were quickly and politely corrected by Expresta staff. The "relaxed" production speed was actually quite fast. Expresta prices were much cheaper compared to local prices in Finland.
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Aug 1, 2024
 Verified review

Good quality product

It’s not my first time using their services. I like how fast and direct the communication is. I recommend to my 3rd Party customers too!
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DG
David G.
Navarrenx
Jul 28, 2024
 Verified review
Very quick to produce my order an delivery was also very fast. I would recommend.
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Jul 3, 2024
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Quick and Easy

Really easy to use the website and production and product was super speedy.
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DG
David G.
Navarrenx
Jul 7, 2024
 Verified review
Very easy to upload images etc and very quick to deliver.
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Aug 1, 2024
 Verified review
Excellent quality and price :)
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Jul 20, 2024
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Jul 16, 2024
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Jul 9, 2024
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Jul 11, 2024
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Delivery, despatched 1/7/2024 tracking only provided on request. Item seems to be in Austria at the moment.
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Answer by expresta.eu
Jul 12, 2024
Hello, your order was registered by you on our website, where you chose delivery through Asendia. This type of carrier is not a courier but postal services, so delivery takes longer than courier delivery. It is more cost-effective but also slower. We confirm that the order has left the sorting center in Austria. We hope it will be delivered as soon as possible.
Apr 17, 2024
 Verified review
Personal care for such a small order: Graphic review, sending for approval, recommending changes, applying changes, contact by sales for a small price difference (moving to double sided print), answering a billing question by support. All very quick and kind. Quality of the paper and print was very good. Delivery was quick as promised. Only thing that wasn’t clear is weather I could make a double sided print for what I chose, and how to upload the creative for the second side. Only in the preview from the graphic review o could see that an option.
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May 20, 2024
 Verified review

Nice print quality (poster on fabric for a scientific conference)

Very nice print quality (poster on fabric for a scientific conference). I think what can be improved is the speed of the overall process (check by graphic designer etc.) because it took 2 weeks from ordering to delivery. Often we do not have that amount of time! I plan on using your services more in the future, and I think that the complete turnaround speed (initial order to final delivery) can be a barrier... Thank you!
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