r2-bike.comReviews:
2,357 reviews in the last 12 months7,736 total reviews
Excellent
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Most relevant positive review
Mar 18, 2024
Verified review
En Europa es la mejor tienda donde he comprado. La atención post-venta es de lo mejor, están pendiente de solucionar y responder lo antes posible cualquier inconveniente que se tenga y constantemente mandan mail para saber si algo más requiere.
Lo digo por experiencia propia.
Confío en esta tienda y es mi favorita.
Compro con envío a Chile y Austria y todo llega muy bien embalado.
Además tienen todo las marcas y productos favoritos que me gustan.
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Most relevant negative review
Jan 14, 2024
Verified review
Bad experience
When I booked the order it showed the watches were available and will ship in 1-3 days. After the 4th day I contacted the store and they tell me that the watches are no available and they are no clear when they would be available. This is not a good way to do business.
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Reviews for r2-bike.com
IP
Inácio P.
Riomeão
Jul 28, 2024
Verified review
Only the time of delivery is one of the worst,the rest,its top!
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Answer by r2-bike.com
Jul 29, 2024
Thank you for your feedback. We shipped your order in less than 1 day. For the EU shipping with DHL we state a delivery time of 2-6 business days. Yours was delivered in 5 days. If you need a faster shipping you can try UPS which is often a bit faster. For most the items we offer DHL Express shipping too.
Best regards
r2bike
Jul 22, 2024
Verified review
No he recibido mi pedido
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Answer by r2-bike.com
Jul 22, 2024
Thank you for your feedback. Please note, that the delivery of your parcel is not in our hands. We got your e-mail and will get in contact with DHL asap and try to solve the problem.
Best regards
r2bike
AL
Anniek L.
Kortemark
Jul 23, 2024
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Jun 25, 2024
Verified review
- When the status of the item is "stock" the item truly is in stock. There has been cases when the item status at he web pages is stock but the delivery time is something like a week until the item is truly in stock.
- Quite fast delivery even though I did not choose express delivery.
- Not too expensive shipping costs.
- Good selection of parts.
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Jul 3, 2024
Verified review
Great service, good prices
Great service, very responsive costumer support. Orders are typically sent the same day, sometimes the following day. It was easy to change the order because an item was out of stock. Could have cheaper EU delivery rates, but it is acceptable given the prices of the items and the delivery times.
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Jul 15, 2024
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Weight information from R2 Website simply win it
Quick smooth website, very user friendly and the best from R2 is the weight information of each part that weigh properly proved by picture. Also delivery has been improved a lot.
What could be better maybe to add more shoes product? to bring in more new brands such as recon cassette
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MW
Martin W.
Höllviken, Sverige
Jul 3, 2024
Verified review
All in all a great store!
Great selection of products that are presented in a detailed an informative way and on top of that really good prices.
On top of that the purchase and delivery process has always worked smoothly for me so I rate R2 as the best company in the business.
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Jul 12, 2024
Verified review
Very happy
The information on the website was precise and clear. I only wished I'd had been all also available in English or other languages and didn't have to use the translator.
The delivery was fast and precise.
Absolutely no regrets.
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Jun 29, 2024
Verified review
I live in Cyprus so I have 3 sites that I order from bike24 bike components and you guys.And I always choose you cus you have the lowest-priced shipping at 7.5 euros and its actually arrives fast
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Jul 11, 2024
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R2BIKE has great combination of gravel groupsets at reasonable prices. They also have available the best products in the market. I love being able to sort items by weight ! Thanks so much
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Jul 10, 2024
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great products and price, but bear in mind you will pay import duties (and handling fee) upon receipt in UK. This can often make the items more expensive than buying in UK.
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Jul 5, 2024
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Fantastic value, extensive range of components, majority of parts are either in stock or available very soon, very good shipping rates, fast dispatch.
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Jul 16, 2024
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Prix correct,par contre une semaine pour répondre à une question!!!! Désolé mais c'est un peu long ,des efforts à faire de ce côté là, cordialement.
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Jun 24, 2024
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Best online bike shop
All products received fast and matched descriptions. Competitive prices. Component weights and possibility to sort by it adds a bonus point!
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Jul 12, 2024
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Best for cyclist !!
You get what you see .. in quality, price and delivery time .. no possible problem at all . One of the best sites for cycling customers.
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Jul 1, 2024
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I liked everything
I liked the easiness of ordering the items bought. In addition their customer support was outstanding.
The whole experience was awesome!
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Jun 29, 2024
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One of my favorite bike shops
Quickly responded to my emails. Great prices. Reasonably fast shipping. I always check here first for bike parts.
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Jul 3, 2024
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Great customer service
Team @ R2 Bike are busy, yet always respond to emails.
They hold a good stock & always do utmost to deliver.
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Jun 22, 2024
Verified review
always first choice products, shame about the shipping costs, competitors don't charge beyond a certain amount
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Jul 17, 2024
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Very good visibility of all the specs, transparent delivery and returns policy. My goto site for bike parts.
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