conrad.comReviews:
321 reviews in the last 12 months5,394 total reviews
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Most relevant positive review
Apr 23, 2024
Verified review
The delivery with UPS was terrible. They deliver the product, at anytime from 8 am to 8 pm according to their schedule and if they dont find you, for 3 times they return the product back to the seller. You must wait all Day UPS to delivery. No tel call before no access point to take it by yourself. As a solution was give to delivery the product to my neighbours Pharmacy. I asked them to delivery it after 2pm at any Day and they refused to cooperate, said me that you paid the cheapest delivery service. Is the cheapest delivery service 20 euros for 4 small connectors??? Very dissapointed with that... All the other tasks was Very good.
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Most relevant negative review
Apr 8, 2024
Verified review
rudeness on email and inability and unwillingness to assist with lower shipment charges and use other couriers - we have added a note to the Conrad account not to use you except in emergencies as the cost of goods on your site is good but then becomes expensive when you add costs of the shipment. I understand there are rules but your staff neither seemed to care or show any empathy or willingness to come up with a solution
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Reviews for conrad.com
5 days ago
Verified review
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Sep 3, 2024
Verified review
Expiry date of the product
Good morning,
In the comments when ordering, I asked for the expiry date of the product.
The received goods have a warranty until October 15, 2024.
It is too short.
If the customer does not accept the goods, I will make a return.
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Nov 2, 2023
Verified review
The positive was the ease of ordering the part. The negative unfortunately was the experience after placing our order. The date originally given was not met; in fact it was 2-3 weeks later in the end. During this time of waiting myself and my colleague tried several times to contact you which was difficult due to only being able to submit a form from your website. We had to do this a few times before receiving a response.
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Answer by conrad.com
Nov 11, 2023
Dear Customer,
Unfortunately, we are unable to make any statements about your order as we do not have your customer ID or order number. We would like to thank you for your feedback on the contact form. We have recently redesigned our webshop and are grateful for any feedback.
Apr 9, 2024
Verified review
You promised to add my phone number and you didn't.
It took me a day to track it down
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Feb 16, 2024
Verified review
2 of 3 items was cancelled, no money returned
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Answer by conrad.com
Feb 25, 2024
Dear Customer,
sorry for the inconvenience and please contact our customer service with the order number to find out the cause of the cancellation and arrange for a refund.
Mar 12, 2024
Verified review
send a plug that fits
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Answer by conrad.com
Mar 15, 2024
Dear Customer,
please contact the customer service.
https://help.conrad.com/hc/en-gb/articles/360000760377-Contact-us