Acer Store IrelandReviews:
144 reviews in the last 12 months546 total reviews
Good
Most relevant positive review
Feb 8, 2024
Verified review
I dealt with Chris who was extremely helpful and patient with me and even offered me a discount code but time and time again the code wouldn't work. Thank you Chris for providing me with a good customer experience
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Most relevant negative review
Jun 4, 2024
Verified review
Having urgently needed to replace a faulty charger within the warranty period, I reached out to customer support for help. Having been sent back and forth between customer support and the spare parts supplier (who were far more responsive and helpful than customer support) I eventually was forced to purchase a replacement at my own expense. By far the worst customer service I have ever dealt with.
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Reviews for Acer Store Ireland
Mar 2, 2024
Verified review
Acer refund me the money without finishing the purchase
The more I try the more frustrated I get. Why would Acer have the money taken from my debit card just to give me the money back within minutes? I already tried 2 different cards and it's not the bank, it's Acer itself. Disappointing.
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Answer by Acer Store Ireland
Mar 4, 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your
Acer store
Feb 11, 2024
Verified review
Online payment system continually refused to accept any of my work visa cards. I had to use my personal card to complete the transaction.
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Answer by Acer Store Ireland
Feb 12, 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your
Acer store
Mar 2, 2024
Verified review
Acer keeps denying my purchase for no reason.
Acer keeps denying my purchase for no reason, at all. I've got enough funds and they cancel it, nonetheless.
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Answer by Acer Store Ireland
Mar 4, 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
We are sure you will enjoy your product.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your
Acer store
Jan 12, 2024
Verified review
I’m trying to buy a laptop and you keep rejecting my order. What is the problem?
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Answer by Acer Store Ireland
Jan 12, 2024
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your
Acer store
Jun 28, 2024
Verified review
Shopping carts would take my US based credit cards
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Answer by Acer Store Ireland
Jul 1, 2024
Dear customer,
Thank you for your rating, your opinion is important for us.
We are sorry to hear that you have not been fully satisfied with your purchase experience at our store.
In order to be able to find a solution for the issue(s) you came across, we would like to invite you to open a ticket through the form below; one of our representatives will be in touch with you shortly to investigate the issue further.
https://store.acer.com/en-ie/contact/
Your
Acer store
Nov 30, 2023
Verified review
Keeps reverting my payment, twice now.
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Answer by Acer Store Ireland
Dec 4, 2023
Dear customer,
Thank you for your rating, your opinion is important to us.
In case you have any questions or you would need any assistance, please feel free to open a ticket through our contact form:
https://store.acer.com/en-ie/contact/
Your
Acer store