A model labelled as available on the website is not until September possibly. This despite my having paid over €500 up front, and no offer for a refund or to deliver the other 2 models in the meantime
The Rolls Royce car has arrivrd with dirty and damage rear plate
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Answer by carmodel.com
Jul 23, 2024
Dear Customer, you can contact us by mail to solve each kind of problem. In this case if you don't want to keep the model we'll send the courier to pick it up and we'll refund the amount paid.
Looking forward for you mail
Apr 2, 2024
Verified review
Pacco arrivato puntuale e imballo perfetto
Il modellino presenta un lieve difetto, vedere foto,estrattore non incollato ad un lato
CARMODEL IS GREAT
a very big variety of models prices are in the market range but they have some good promotions which are appealing
a fantastic service ,very fast and very very courteous
a stop ordering ready made models in Portugal and only buy from you and a competitor of yours (but you have the lion share
my only two suppliers
thanks for your kin attention in all the time i have been buying from you
i thing that you could try convince some of your suppliers is to produce (in 1/18 ) the Shadow Can Am car and F1 the ARROWS more PAN-AMERICANA models
but i know that it is not in your hands ,but sometines a kik would help
Create an order box in which we pay for the items each time we order but only pay for shipping on the last order. Alternatively, we always pay for the item and shipping costs, but at the end, you return the extra shipping costs to our credit card card or Pay-pal.
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Jan 8, 2024
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I like to find available models that are always up to date and what is new coming soon. The possibility of obtaining discounts is important
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Mar 31, 2024
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Keep customers more timely posted about delay in delivery of pre-ordered items, whose availability is being moved one quarter at a time. It is quite ennoying to purchase items, and having no firm commitment about delivery. when longer delays are unavoidable, give a money bonus to the buyer for any further month of delay after first quarter. It would be just fair.
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Jan 11, 2024
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Ottimo sito. In particolare le funzioni enciclopedia e modelli in arrivo lo caratterizzano come un punto di riferimento per gli appassionati e non solo un ottimo negozio on-line. Interfaccia chiara e semplice. In appuntabile anche l'esperienza di acquisto, spedizione rapida a tariffe molto competitive e imballaggio accurato.
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Apr 19, 2024
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Item as described but postage very high
Item as described and arrived in time very well wrapped.
The only issue with Car Model is that postage is extremely high. Why customers should spend €20 postage on a €45 car model?...
If you lower the postage substantially, you will get more customers buying from you from around the globe.
Thanks
Anthony from Malta
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May 13, 2024
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Very neat packaging for fragile model cars. I had a problem with GLS France (they threw the parcel over the front gate because we were away). I highlighted this issue to Car Model. The next shipment was shipped with Italian Mail Sces / French Mail Sces for final delivery to prevent similar issue
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Mar 6, 2024
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Class Website
Very professional - excellent website and easy to navigate to a particular car.
Packaging is top notch - always pretty sure product arrives undamaged.
Pictures of the cars are really good - can spend an hour at a time just flicking through the pages as a way of distressing.
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Jun 28, 2024
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Il sito è meraviglioso. Di ottim fattura e chiari nei dettagli dei modelli. Le spedizioni sono sempre eccezzionali e in tempi reali. L'unica cosa che non mi soddisfa è il protrarsi del tempo dei modelli novità di prossima uscita. Sono tempi troppo Lunghi di attesa e .
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Dec 12, 2023
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Niente da criticare. Professionalità ai massimi livelli. Basta vedere la cura dell''imballaggio per evitare danni alla merce. Trovo anche molto interessante la possibilità di trovare notizie su modelli fuori commercio tramite la voce enciclopedia del sito.
ne changez rien!!! les produits proposés sont toujours d'actualité, sont dans un état impeccable, livraison dans un délai on ne peut plus court et si d'aventure il devait y avoir u souci, la réaction est toujours aussi rapide et cohérente
Avec Carmodel nous n'avons jamais eu de problèmes seulement avec GLS la société de transport qui engage des livreurs mal intentionnés c'est la raison pour laquelle on a jamais reçu les colis vu que les signatures sont celles des livreurs.
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May 18, 2024
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L'unico consiglio che posso dare è quello di continuare così. Fra le altre cose apprezzo moltissimo l'enciclopedia che offre la possibilità di conoscere anche modelli non più in produzione. Professionalità ai massimi livelli.