I have been ordering from Nordic Nest for quite a number of years and have always found their service to be very satisfactory. My last order, early in December, was for my Christmas gifts to family and friends. The order never came and when I contacted Nordic Nest as it got very close to Christmas I was told that the parcel had been lost. They said that some of the items were no longer available but that they would send the rest of the order but not in time for Christmas delivery. I asked for credit for the 2 out of stock items and that was agreed.
Last week I received a box in the post containing a tiny box of candles ( originally cancelled because out of stock) and then t2 days ago I got the rest of my order. It contained some of the Christmas items ( napkins and decoration) that are no use until next Christmas. I had to go out at the last moment before Christmas to buy a different set of gifts.
My main complaint is that Nordic Nest should have been aware on their tracking system that the parcel was not delivered and contacted me in time for me to cancel and get some time to shop for gifts.
Yours sincerely,
Mary Pawle
Fast deliveries. Beautiful products at reasonable prices. It would be great if you would allow free returns without increasing prices :)
Report review
Oct 13, 2024
Verified review
Stylish products - I am very pleased with the shoe rack I ordered. My only issue was with returns, which are more complicated, post-Brexit. But we got there in the end.
Report review
Oct 11, 2024
Verified review
Good quality
The items are in general of good quality and nice. The delivery dies take too long assuming that I live near Nordics.
Report review
Oct 11, 2024
Verified review
Report review
Oct 5, 2024
Verified review
Report review
Oct 4, 2024
Verified review
Report review
Oct 4, 2024
Verified review
Report review
Oct 4, 2024
Verified review
Report review
Oct 11, 2024
Verified review
Describtion about goods quality
Report review
12 days ago
Verified review
Love the selection and service
Packaging was a little lacking once, but overall very good service and selection.
My orders were distributed in different boxes and I was not informed accordingly, so I thought that the two pieces I was missing were not dispatched.
Two plates came broken in pieces due to bad wrapping.
Your employees were very polite and willing to help me over emails.
But I would definitely shop from you again, soon!
Report review
Sep 13, 2024
Verified review
Wide product offering but slow delivery
Product offering is great and prices are very reasonable.
Shipping is quite slow, took 10 days for my last delivery…
Report review
Sep 13, 2024
Verified review
Report review
Sep 13, 2024
Verified review
Better info needed for electrics
Love the product but the table lamp had me running around the district tracking down a two-pin plug adapter and the special light bulb required.
No flex was visible in the photograph and instructions were minimal.
Packaging got 5 stars!