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Jul 26, 2024
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I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman.
Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.
Delivery was late. Seems like it was only attended to once I contacted you guys to complain.
Then I was told that one of my items was not available even though the app showed that it was.
You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out.
Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com
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Oct 14, 2024
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Superbalist’s service is efficient and communicate effectively on the status of the order.
The products are as described and true to size.
The delivery persons are friendly and professional.
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Oct 2, 2024
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Liked that Superbalist always delivers on time, you don't have to wait weeks for your order.. Easy to shop and there's always price drops. With Superbalist you find anything and everything.
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18 hours ago
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I had a great experience ordering at superbalist i enjoy because everything is in order i get the things i ordered early and not damaged i happy with every i will definitely rate it 5 stars
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4 days ago
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I often choose Superbalist to mainly buy H&M clothes
I often choose Superbalist to mainly shop H&M products. I have had many successful other brand purchases and I love their free return policy constant communication with orders and returns
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8 days ago
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Always a great selection!
Always a great selection of items from clothing to homeware, at excellent prices. Delivery is always fast and efficient, and the communication from start to finish rivals other platforms.
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Oct 14, 2024
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Love everything except your models look very unhappy. What’s missing is that spark or smile that says these clothes are great to wear & thereby encourage the shopper to want to buy it.
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Oct 9, 2024
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Shopping for a few years and Superbalist is always my online go to shopping choice, love how efficient delivery and returns are. Amazing services and items purchased are forever pieces.
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4 days ago
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The items are great, and the delivery team shows so much commitment. I would just like to see more diversity in the clothes offered, and more stock in the sizes that usually run out.
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Oct 10, 2024
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Excellent Service
I've been using superbalist now for well over 5 years and I honestly can say that the entire process is excellent, from payments through to delivery and returns are perfect, Thank you
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Oct 7, 2024
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Super fast seemless delivery. Product quality for the price is very good.
Only one small fault 1/4 curtains was a cm longer than the others, but as its only Sheer can hardly notice it
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2 days ago
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In my opinion superbalist if far more the best online shop in south africa, I love shopping with superbalist so much. From navigating the App to exchanges and delivery its the best.
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Oct 11, 2024
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I may not always like everything I ordered, everything about Superbalist is Superb. User friendly site, placing orders returns and even refunds is smooth. I'm Superbalist OBSESSED :)
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Oct 11, 2024
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I like the quality of the clothes.
So far i see everything Ohk..nothing should be improved. Lastly your service is very advanced a customer can not wait for his order for so long.
Delivery is always quick. Clothing, however, should accommodate shorter people. Clothing tends to be made for taller women a lot of the time, especially the Superbalist Clothing.
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Oct 4, 2024
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I have had nothing but good experiences with Superbalist in terms of speed of delivery and goods given. My only complaint is how one box is used per item, which is very wasteful.
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3 days ago
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Service is excellent, I don't have to wait long for my order to arrive at my doorstep. Quick easy ways to pay for my items I selected. I've got nothing to add, well done to you.
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Oct 5, 2024
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Fast delivery date, esp if you stay in Cape Town. But 3rd party products like shirt sizes are sometimes not accurate. Communication is great and delivery to are also accurate.
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Oct 4, 2024
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I liked the ability to track my package, and get an exact date for the drop off. This allowed me to to make arrangements in advance because I was not going to be home that day.
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2 days ago
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I am truly satisfied with the service I received, especially with having to return a defective item and receive money back in my wallet. Everything was sufficient and orderly.
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Oct 9, 2024
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You always get what you order, the delivery is very quick, it always saves my life whenever I need an outfit quickly for a weekend, Order Wednesday and Friday I get my order.