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superbalist.com
Reviews:

47,746 reviews in the last 12 months213,071 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Apr 14, 2024
 Verified review
The sizes is always too big
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Apr 12, 2024
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I haven't received my refund
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Feb 20, 2024
 Verified review
Order was delivered very late
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Dec 27, 2023
 Verified review
Didn't receive my full order
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Dec 12, 2023
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Missing item

Did not get an item I ordered
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Dec 10, 2023
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Quiker delivery like takealot
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Nov 27, 2023
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Customer service is terrible
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Apr 28, 2024
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The bag was way too small.
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Apr 8, 2024
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Still waiting for my refund
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Mar 17, 2024
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The quality is not the best.
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Feb 15, 2024
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Communication with clients
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Dec 20, 2023
 Verified review
Perfume has no smell at all
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Nov 6, 2023
 Verified review
track the location correctly
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Mar 10, 2024
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Sizing needs to be improved
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Jan 28, 2024
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Customer care can improve.
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SW
Dec 16, 2023
 Verified review
Did not receive my order :(
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Nov 26, 2023
 Verified review
Straighten up and fly right
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Jun 30, 2024
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Haven’t received my order
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Jun 13, 2024
 Verified review
Horrible customer service
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Jun 13, 2024
 Verified review
Terrible customer service
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