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superbalist.com
Reviews:

45,170 reviews in the last 12 months209,645 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Oct 30, 2023
 Verified review
2 x in a row had receive wrong number of shoe's on same order!
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May 20, 2024
 Verified review
I feel like they sell fakes. The sol dejeneiro is horrible .
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Apr 25, 2024
 Verified review
I places an order and it was cancelled without my knowledge
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Apr 3, 2024
 Verified review
Still waiting for feedback for the exchange it’s been 2 days
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Jan 6, 2024
 Verified review
The scheduled delivery has passed still waiting for my order.
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Jan 1, 2024
 Verified review
Service is good but lady’s fashion variety is disappointing
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Dec 18, 2023
 Verified review
Order was cancelled at Superbalist without prior notification
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Dec 4, 2023
 Verified review

Incorrect picture vs physical goods

Product delivered was not the same as pictured on the website
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Nov 8, 2023
 Verified review
After payment has gone through, allow for change of address.
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Jun 11, 2024
 Verified review
I'm still waiting for my order to be picked up and exchanged
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May 9, 2024
 Verified review
MORE AND THE SAME PLUS SIZE OPTIONS AS ALL THE OTHER OFFERS
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Mar 26, 2024
 Verified review
Cannot get them to collect my return. They just don’t arrive
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Mar 25, 2024
 Verified review
How am I supposed to rate a order that I have not received?
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Jan 4, 2024
 Verified review
Enable update/edit of contact details in address book on app
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Dec 4, 2023
 Verified review

Very often the size is unavaialble in…

Very often the size is unavailable in the product selected.
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Nov 20, 2023
 Verified review
Order was just cancelled, dnt even know why it was cancelled
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Nov 1, 2023
 Verified review
The packaging of my fossil watch was dented and looking old.
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Jun 18, 2024
 Verified review
Quality of clothing is overpriced - low quality high price
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Dec 12, 2023
 Verified review
Paid for my order only for it to be canceled few days later
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Sep 23, 2024
 Verified review
An outstanding refund is still not paid for a fossil watch
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