superbalist.com- Logo - reviews

superbalist.com
Reviews:

45,991 reviews in the last 12 months210,791 total reviews  

4.60
Excellent
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for superbalist.com

Jun 14, 2024
 Verified review
Service, from delivery to collection to returns, always on point and done promptly
Report review
Jun 12, 2024
 Verified review
It has been safe and convenient to shop online the payment system is secured also.
Report review
Jun 10, 2024
 Verified review
The customer service, the constant update… everything about Superbalist is a 10!!!
Report review
Jun 6, 2024
 Verified review

Efficient processes

Thanks for the efficient process from order, to delivery, return and re-delivery!
Report review
Jun 4, 2024
 Verified review
User friendly website. Fast and efficient return process. Post honest reviews.
Report review
Jun 4, 2024
 Verified review
Delivers very fast and quite reliable. I also love that I can pay via Mobicred too
Report review
May 29, 2024
 Verified review

Great experience

It's easy to order goods from a wide variety as well as do returns when necessary.
Report review
May 23, 2024
 Verified review
They deliver on time and if the order is canceled they do pay you back your money
Report review
May 23, 2024
 Verified review
I love shopping on Superbalist. It's convenient and returns are truly hassle fee.
Report review
May 8, 2024
 Verified review
Fantastic service! Love that it is so easy to return or exchange if not suitable!
Report review
May 2, 2024
 Verified review
Early delivery & no hassles if there’s any returns. The service is just excellent
Report review
Apr 13, 2024
 Verified review
Their service is very good and i like the quality of the clothes they are selling
Report review
Apr 11, 2024
 Verified review

Collection

Received my order in time. May you open a collection pickup point in Piet Retief.
Report review
Apr 7, 2024
 Verified review
My order took longer than usual but either than that I am happy with my purchase.
Report review
Apr 5, 2024
 Verified review
Super fast delivery. Excellent returns policy. Excellent service from start to end
Report review
Mar 31, 2024
 Verified review
Fast delivery Everything was perfect Definitely recommending to everyone around me
Report review
Mar 29, 2024
 Verified review
Good customer service, great update with the parcel tracking, stick to time frame.
Report review
Mar 11, 2024
 Verified review
Sizing chart bit confusing so got my size jeans incorrect. Needs to be more simple
Report review
Mar 10, 2024
 Verified review

Easy process.

Easy purchase and collect and easy returns policy if any issues with the purchase.
Report review
Feb 20, 2024
 Verified review
The service was good and the fact that the delivery always arrives in the morning
Report review