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superbalist.com
Reviews:

46,113 reviews in the last 12 months210,936 total reviews  

4.60
Excellent
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Most relevant positive review

Jul 26, 2024
 Verified review
I like the fact that Superbalist really cater for the plussize woman. All too often plussize clothing are outdated, frumpy and just not nice. We also struggle with trendy styles, things are nit true to size etc but Superbalist has really delivered 70% of the time so far. There is a lot they can improve on since the South African market has a lot of potential for plussize woman. Another BIG issue is finding boots for people with big calves. I have big calves and have to buy my boots from the UK cause NOWHERE in SA I can find them. Otherwise I have to take them to someone who then adds a piece of leather so they can fit me. I bought a pair from the Butterfly label (my fav because the shoes are always so comfortable) and they fit beautiful till I have to zip it closed. I have always been disappointed with knee hight boots in South Africa.

Most relevant negative review

Nov 12, 2023
 Verified review
Delivery was late. Seems like it was only attended to once I contacted you guys to complain. Then I was told that one of my items was not available even though the app showed that it was. You guys sent me a 20% discount which was not much less than the discount I would have received on the dress and now the dress in my size is sold out. Very bad service. This has happened before and I've overlooked it but this problem doesn't seem to be addressed. I've also noticed other customers complaining about the same thing. So not impressed
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Reviews for superbalist.com

Nov 9, 2023
 Verified review
I liked the fast return process. I just think the door to door delivery can take less days
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Oct 28, 2023
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Fast shipping, easy checkout. Could use a wider array of products, but otherwise all good.
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Sep 28, 2024
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Online shopping is seamless. Returns and refunds are easy and quick. Keep up the good work
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Jun 28, 2024
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My order always delivered on time eve before the time given ,so far I'm a happy clients 😊
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Jun 17, 2024
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I’ve always had a good experience but lately orders get delivered late compared to before.
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Jun 15, 2024
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If I don't get the size I want, that I can buy something else and not to ask for a refund
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Jun 15, 2024
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Return policy for collection and refunds quick turnaround and website displays of clothes
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Jun 13, 2024
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I like everything about your products and the quality is the best ..keep up the good work
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Jun 11, 2024
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My deliveries are always spot on and on time. Returns and Refund are also satisfactory.
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Jun 9, 2024
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My order came on time and I had to exchange shoes and the process was very quick and easy.
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Jun 5, 2024
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Amazing,more discounts often and surprise discounts perfect for sneakers sneakers sneakers
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May 19, 2024
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I love the quality of the shies I bought. The discounted prices made it even much better.
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May 1, 2024
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Prompt service and communication- I could not find an option that delivers on my doorstep
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Apr 16, 2024
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Great experience, love what you have I think what you could do better open a store nearby
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Apr 13, 2024
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Great service and after sale service. Appreciate the quick delivery and collection times.
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Apr 11, 2024
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Impressive delivery time.

I ordered on a Thursday night, collected my goods on the Saturday, over Easter Weekend...!
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Apr 10, 2024
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Your service is efficient and effective, the delivery arrived at the right place and time.
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Apr 3, 2024
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Linda J

I love my espadrille, the most comfortable sandals ever, purchased 3 pairs of espadrilles
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Mar 13, 2024
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I like the quality of the shoe and even thought I returned it was very quickly to be back
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Mar 13, 2024
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On time delivery. Good customer service! Love online shopping! My favourite online store.
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