theedge-sports.comReviews:
550 reviews in the last 12 months1,511 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Mar 14, 2024
Verified review
I ordered a smartwatch very late on Wednesday night, and the watch was delivered to me in Westmeath (from Cork) by Friday morning. I was very impressed with the very fast turn over and delighted I had it in time for the weekend.
Delivery was free but due to the high value of the smartwatch I paid 5€ for the UPS delivery but it probably wasn't even needed - happy to say that was the most expensive option for delivery so again I was happy with the service as recently I find delivery charges to be a lot.
Delighted I went with a local business and will recommend them to anyone I speak to, especially as the wat h I wanted was on sale also!
Read more
Most relevant negative review
Mar 1, 2024
Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
Read more
Reviews for theedge-sports.com
Dec 17, 2023
Verified review
Report review
Dec 15, 2023
Verified review
Report review
Dec 15, 2023
Verified review
Report review
Dec 14, 2023
Verified review
Report review
Dec 6, 2023
Verified review
Report review
Dec 3, 2023
Verified review
Report review
Nov 27, 2023
Verified review
Report review
Nov 13, 2023
Verified review
Report review
Nov 13, 2023
Verified review
Report review
Nov 11, 2023
Verified review
Report review
Nov 11, 2023
Verified review
Report review
Nov 9, 2023
Verified review
Report review
Oct 30, 2023
Verified review
Report review
Oct 28, 2023
Verified review
Report review
Oct 27, 2023
Verified review
Report review
Oct 26, 2023
Verified review
Report review
Mar 1, 2024
Verified review
Not enough staff in store/ poor attitude.
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
Report review
Answer by theedge-sports.com
Apr 20, 2024
Hi Liam, a little unfair but we take the feedback on board and know that all of us can continually improve. Sorry if one or two staff did not give you the excellent customer service that we are known for. We would love a bigger shop again to display all of the stock we want to offer to our customers, and would love if it were easier to find more great staff. All the best.
Mar 3, 2024
Verified review
Poor experience
Ordered and paid for a product online for Cork in store collection, email confirmed that I could collect the following day. Arrived to store and waited 20 minutes while the team apparently were 'getting my order ready'. Eventually I was told by another staff member the product was out of stock and would not be back in stock for months and I would be processed a refund. Waste of my time.
Report review
Answer by theedge-sports.com
Apr 18, 2024
Hi Kieran, thanks for the feedback. We do text and email when orders are ready for collection. You ordered on a Sunday, the 8 hour processing in the original order email that you would have received is 8 "working hours" to give us adequate time to process the order, and try to prevent you coming in early and wasting your time.
Sorry for the stock issue, due to a warranty issue with a cateye computer.
Apr 23, 2024
Verified review
I purchased a pair of Brooks runners which arrived very quickly however I needed to return these runners as per the Brooks guarantee and this is where I was very disappointed especially as the original delivery had been so good. I emailed them and received an email back to say they would be in touch and I'm still waiting. I did email them again but got no response.
Report review
Jan 26, 2024
Verified review
Ordered online, shop did not have my order when I went to collect. Had to take an alternative. It took 35 minutes to find this out. Assistant was very good and apologetic. Someone messed up. Usually my experience is very good.
Report review