theedge-sports.comReviews:
554 reviews in the last 12 months1,523 total reviews
Excellent
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Most relevant positive review
Mar 14, 2024
Verified review
I ordered a smartwatch very late on Wednesday night, and the watch was delivered to me in Westmeath (from Cork) by Friday morning. I was very impressed with the very fast turn over and delighted I had it in time for the weekend.
Delivery was free but due to the high value of the smartwatch I paid 5€ for the UPS delivery but it probably wasn't even needed - happy to say that was the most expensive option for delivery so again I was happy with the service as recently I find delivery charges to be a lot.
Delighted I went with a local business and will recommend them to anyone I speak to, especially as the wat h I wanted was on sale also!
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Most relevant negative review
Mar 1, 2024
Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Reviews for theedge-sports.com
Jan 26, 2024
Verified review
Ordered online, shop did not have my order when I went to collect. Had to take an alternative. It took 35 minutes to find this out. Assistant was very good and apologetic. Someone messed up. Usually my experience is very good.
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Jan 31, 2024
Verified review
Great store but poor gift voucher process, but good customer service when query was raised.
Guys you got to move with the times.
You offer gift vouchers but expect the buyer to get to your store to collthe voucher- really??
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May 21, 2024
Verified review
Lots of potential but seems poorly run. Staff generally don’t look happy and the atmosphere/vibe in there stinks as a result. It’s a shame as it has a lot going for it. Prices are reasonable and stock is generally good.
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Jun 11, 2024
Verified review
I received a voucher throught the post which clearly had gotten wet and there's a water stain on it I'm v disappointed as I was living it as a present and it arrived a wk late so much for same day service
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Dec 19, 2023
Verified review
I was unable to enter my voucher code from SCAR adventure race when shopping online. I contacted customer service and they never replied. I still have the €50
Voucher unused
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Dec 16, 2023
Verified review
Poor communication
No response to an email query about returning an item by post.
No obvious information related to postage returns on website either (that I could find).
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May 26, 2024
Verified review
haven't received the items yet
Asking me to rate the shop when you said that you had stock but didn't. I still haven't received it yet
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May 5, 2024
Verified review
My order has no yet arrived and I did not get any way to track my order
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Mar 23, 2024
Verified review
Order placed online 15MARCH and still has not been received 23MARCH
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Answer by theedge-sports.com
Apr 18, 2024
Hi Conor,
We did email you regarding the Strong Hand Grips on the 16th March, and were waiting on your response prior to shipping, hence the delay. Sorry about this, we should have further contacted you when no reply received. Many thanks for the order.
Feb 6, 2024
Verified review
Issue with the order, no correspondence since
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Dec 2, 2023
Verified review
No experience, still waiting on delivery
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Mar 12, 2024
Verified review
I didn’t receive the item
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Answer by theedge-sports.com
Mar 14, 2024
Hello David,
I'm very sorry to hear this.
We received your order on the 5th March late in the afternoon and dispatched it the following day. A slight delay occurred by An Post however the tracking (which you should have received at the time of dispatch) shows it was delivered on the 8th March.
We were unaware there was an issue with your order until this review.
I have emailed you further details and also contacted the courier.
Kind Regards
May 21, 2024
Verified review
Bad
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Apr 17, 2024
Verified review
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Answer by theedge-sports.com
Apr 20, 2024
Hi Nick, sorry we did not have your race magnets ready within 1 hour 20 minutes of your order, but our confirmation email does ask you to wait 8 hours. If you wish to make an instant purchase, it is best just to call in to the shop and pick the item off the shelf, especially at lunch time on a busy Saturday. Glad that we were able to process the order for you while you waited though. Many thanks.