theedge-sports.comReviews:
553 reviews in the last 12 months1,521 total reviews
Excellent
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Most relevant positive review
Mar 14, 2024
Verified review
I ordered a smartwatch very late on Wednesday night, and the watch was delivered to me in Westmeath (from Cork) by Friday morning. I was very impressed with the very fast turn over and delighted I had it in time for the weekend.
Delivery was free but due to the high value of the smartwatch I paid 5€ for the UPS delivery but it probably wasn't even needed - happy to say that was the most expensive option for delivery so again I was happy with the service as recently I find delivery charges to be a lot.
Delighted I went with a local business and will recommend them to anyone I speak to, especially as the wat h I wanted was on sale also!
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Most relevant negative review
Mar 1, 2024
Verified review
I have consistently found that no matter how quiet the shop is, there aren’t enough staff. The shop is very overcrowded with stock leaving very little room to move around. There’s no real order to the items and the shop is generally messy. The staff appear disinterested, dismissive and a little rude.
The shop is in a handy location and is rather shop locally. However I’ll not be back unless things improve.
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Reviews for theedge-sports.com
Jul 14, 2024
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Jul 14, 2024
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Jul 11, 2024
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Jul 10, 2024
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Jul 8, 2024
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Jul 7, 2024
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Jul 7, 2024
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Jul 5, 2024
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Jul 3, 2024
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Jul 13, 2024
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Ordered what were supposed to be cycling shoes but when I received them you could see that they were already used
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Jul 23, 2024
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Got this email before I got my delivery or any update on the order
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Mar 14, 2024
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Fast and cheap delivery - high quality service
I ordered a smartwatch very late on Wednesday night, and the watch was delivered to me in Westmeath (from Cork) by Friday morning. I was very impressed with the very fast turn over and delighted I had it in time for the weekend.
Delivery was free but due to the high value of the smartwatch I paid 5€ for the UPS delivery but it probably wasn't even needed - happy to say that was the most expensive option for delivery so again I was happy with the service as recently I find delivery charges to be a lot.
Delighted I went with a local business and will recommend them to anyone I speak to, especially as the wat h I wanted was on sale also!
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Answer by theedge-sports.com
Apr 18, 2024
Thanks so much for taking the time to write such a nice review and glad you were delighted with the watch
May 23, 2024
Verified review
I placed an order with the edge but unfortunately they did not have enough stock to meet the order. These things do happen and the reason they get 5 stars is because in contacting me to let me know the issue, they were helpful and proactive in proposing several solutions within this mail. I chose a substitute flavor they did have in stock and the order arrived within 2 days. I will definitely shop here again
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Dec 4, 2023
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VICTORIA
Great service! The order was well packaged and delivered to Dublin in 2 days. I received a preliminary notification by email about the delivery time. Finis ISO Paddles fit true to size, fit well on your hands and enhance your workout. I am very pleased with the product itself and the company’s service! Thank you very much!
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Jan 17, 2024
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Competent, friendly service.
I had ordered click and collect. Although staff were busy I wasn't a minute in line waiting to be served. I was seen by Linda promptly. I must say she was welcoming, efficient and friendly. You get the impression Linda really likes her job. It was a pleasure to be served by her. Thanks Edge Sports Superstore for a great shopping experience.
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Mar 23, 2024
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I purchased online then called the shop the lady who answered was reeeeeeelllly friendly and helpful. She rang back in 5 minutes and said the item could be collected and was waiting for me. The item was a Tacx Flux 2. Your website should emphasise that this does not come with a cassette. So I found that out when I got home!!!
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Dec 20, 2023
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Super Team working at the Store. Very engaged and knowledgeable.
I have on occasion mentioned a particular product and potentially effort should be made to order it instore to prevent me and others going online. Personally, I prefer to support local business if I can get what I need so just a bit of feedback on that.
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Dec 23, 2023
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Customer service is excellent
Very friendly staff
The only small negative feedback is that that the phone line is very busy so it can be hard to get to speak to anyone on occasion. Maybe you should split up Customer service to one line only . Front desk is another line ?
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May 9, 2024
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Happy Customer
Ordered off this company just before bank holiday weekend. Received product first thing Tuesday morning. Delighted! Easy to use website, great communication and an added bonus there was discount on the product I purchased. Will definitely purchase off this Company again
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Mar 22, 2024
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Brilliant service. Reliable. I had an issue with my order (my mistake) I ordered the wrong size shoe and the customer service was exceptional in amending my issue.
Item arrived perfectly new and next day delivery. Will highly recommend using their online platform.
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