Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Mar 21, 2024
Verified review
We recently purchased many bathroom and kitchen fixtures as a result of very knowledgeable, professional, friendly service received at the showroom in Dusseldorf. Alexandra patiently helped through various options for fixtures. She communicated with us in English well that allowed us to shop with ease. Pick up at the warehouse in Monchengladbach also worked very well. They were organized, efficient, clean facility, easy to get to. All in all, good exprience is bringing us back to reuter for our new house development.
Ein Artikel den wir bestellt haben hatte laut Webseite nur wenige Tage Lieferzeit. Nach der Bestellung wurden daraus über zwei Monate. Die Webseite zeigt immer noch wenige Tage an. Wir haben daraufhin storniert. Das hat immerhin gut funktioniert.
Site says immediately available
Reality is 4 weeks delay
No compensation other than we are sorry about
Report review
Answer by reuter.de/en
Aug 5, 2024
We apologise a bug has arisen within the manufacturers stock display.
Jun 16, 2024
Verified review
The second part of my order wasn't delivered, but marked as received.
Report review
Answer by reuter.de/en
Jul 3, 2024
We can not understand your evaluation. The first shipment could not be delivered and was returned, as you have denied the acceptance, because you have already received the new order. Please contact our customer service.