Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Jul 27, 2024
Verified review
Well I must say that this website is amazing and for sure user friendly with good search filters so you can easily find a part that you need even if you are not professional handyman. Also delivery works perfect until the package arrive in Croatia, where you must wait for it at least 5-7 days more but that is not because of Fixpart, it is about our HR Post and DHL partnership problem. So enjoy the shopping and relax the Fixpart is for my opinion place to help you if you need some "parts" that are not available in local shops. All the best and keep up a good work... Jeff
I am not satisfied with the packaging. I ordered a round oven heater, and it was not packaged in suitable protection to prevent damage, which is exactly what happened. The holders that keep the heater in place were bent, and the envelope had some kind of hole in it. In any case, it is clear that the package wasn’t handled properly, nor was it packed in appropriate packaging. I didn’t want to file a complaint because I urgently need the heater and didn’t want to wait for a return and delivery of a new one. As for the delivery time, I would expect it to be as stated on the website, 1-3 days. I placed the order on Friday, and the package arrived on Thursday.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for fixpart.hr
Filter
Rating
Sort by
Relevance
Aug 9, 2024
Verified review
Report review
Aug 9, 2024
Verified review
Report review
Aug 8, 2024
Verified review
Report review
Aug 8, 2024
Verified review
Report review
Aug 8, 2024
Verified review
Report review
Aug 8, 2024
Verified review
Report review
Aug 8, 2024
Verified review
Report review
Aug 8, 2024
Verified review
Report review
Sep 3, 2024
Verified review
Delivery of wrong item
I ordered part for my refrigerator based on picture on Fixpart site and I received wrong part - not that from picture. I was started procedure for returnig this part to Fixpart and I am waiting to long for any clear answer. I received mail from Magdalena from mail podrska@fixpart.hr in which she ask me for type of refrigerator. I send to her details of refrigerator and I did not receive any answer. I am not is she AI or live person.
I want to send wrong part to Fixpart and get my money back nad I am still waiting for any answer for 1 week.
Report review
Sep 3, 2024
Verified review
Naručio sam vrata za perilicu rublja, na stranici je pisalo da imaju na stanju, te da je planirano vrijeme dostave 2-4 dana, no međutim vrata su došla nakon mjesec dana. U par navrata sam poslao upit ,kada će doći vrata, no kao dobavljač je kriv ,a na stranici je pisalo da imaju na stanju. Slaba im je komunikacija. Lp
Report review
Aug 18, 2024
Verified review
Ne mozete napisati da su vam djelovi na zalihi i onda ne poslati obavijest da ce isporuka biti tko zna kada. Jos k tome posaljete 1 od 4 dijelova i ne najavite da ce svi ostali biti u drugoj posiljci. Iznimno lose komuniciranje.
Report review
Aug 18, 2024
Verified review
Razočarani dostavom jer je navedeni rok kraj proizvoda 1-3 dana a proizvod je stigao nakon vise od 10 dana. Nakon 3 poslana maila nismo dobili odgovor zasto nije ispostovan rok naveden kod proizvoda.
Report review
Aug 20, 2024
Verified review
Partial delivery of a pair (!) of wheels.
You sent me one of two wheels. What shall I do with it.
This must be an AI idiotic decision.
This is such a poor decision on your part.
Report review
Aug 23, 2024
Verified review
Neispravan akku sklop
Prilikom naručivanja pitvrdjeno mi je da naručenih dio (akku sklop-baterija) odgovara usisavači. Novi sklop ne radi, stari još uvijek radi.
Report review
Aug 30, 2024
Verified review
My article came broken and the email you have provided for custumer service claims is not working
Report review
Aug 29, 2024
Verified review
The package was not secured enough the part was damaged during the transport i guess.
Report review
Aug 10, 2024
Verified review
Very slow shopping, no response to my email, terrible packaging.
Report review
Answer by fixpart.hr
Aug 14, 2024
Good day, I am sorry to hear that you are not satisfied. We have unfortunately not received an email. If you have any further questions, please let us know. Bram, FixPart customer service
Aug 12, 2024
Verified review
Nije jos ni stiglo, eto koliko str brzi
Report review
Answer by fixpart.hr
Aug 14, 2024
Dobar dan, žao mi je što niste primili narudžbu na vrijeme. Healas je imao kašnjenja u isporuci, zbog čega se ispričavamo. Ako nešto nije u redu s proizvodom, javite nam. Bram, Služba za korisnike FixPart