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Jul 27, 2024
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Well I must say that this website is amazing and for sure user friendly with good search filters so you can easily find a part that you need even if you are not professional handyman. Also delivery works perfect until the package arrive in Croatia, where you must wait for it at least 5-7 days more but that is not because of Fixpart, it is about our HR Post and DHL partnership problem. So enjoy the shopping and relax the Fixpart is for my opinion place to help you if you need some "parts" that are not available in local shops. All the best and keep up a good work... Jeff
I am not satisfied with the packaging. I ordered a round oven heater, and it was not packaged in suitable protection to prevent damage, which is exactly what happened. The holders that keep the heater in place were bent, and the envelope had some kind of hole in it. In any case, it is clear that the package wasn’t handled properly, nor was it packed in appropriate packaging. I didn’t want to file a complaint because I urgently need the heater and didn’t want to wait for a return and delivery of a new one. As for the delivery time, I would expect it to be as stated on the website, 1-3 days. I placed the order on Friday, and the package arrived on Thursday.
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Reviews for fixpart.hr
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Sep 2, 2024
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Sep 2, 2024
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Sep 3, 2024
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Delivery of wrong item
I ordered part for my refrigerator based on picture on Fixpart site and I received wrong part - not that from picture. I was started procedure for returnig this part to Fixpart and I am waiting to long for any clear answer. I received mail from Magdalena from mail podrska@fixpart.hr in which she ask me for type of refrigerator. I send to her details of refrigerator and I did not receive any answer. I am not is she AI or live person.
I want to send wrong part to Fixpart and get my money back nad I am still waiting for any answer for 1 week.
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Sep 3, 2024
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Naručio sam vrata za perilicu rublja, na stranici je pisalo da imaju na stanju, te da je planirano vrijeme dostave 2-4 dana, no međutim vrata su došla nakon mjesec dana. U par navrata sam poslao upit ,kada će doći vrata, no kao dobavljač je kriv ,a na stranici je pisalo da imaju na stanju. Slaba im je komunikacija. Lp
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Sep 21, 2024
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Usluga je bila ok, međutim kutija je došla s napuklom prednjom stranom ladice.ne znam da li je kod vas pukle ili u dostavi ali nisam zadovoljna, a nemam snage natezati s vama.
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Sep 12, 2024
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8 weeks delay
Product that was supposed to be available in 3 days kept being delayed for 8 weeks.
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Sep 10, 2024
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I didn't get all that I order and no one replay to my e-mail!
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Sep 30, 2024
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Doslo polomljeno,vec 7dana cekam odgovor o povratu
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Sep 27, 2024
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I received half the parts I ordered.
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Answer by fixpart.hr
Sep 27, 2024
Good day, At the time of your order, we unfortunately did not have all products in stock (anymore). The products we did have in stock have already been sent to you, so you don't have to wait for those. The other part of the order will be delivered later. Bram, FixPart customer service
Sep 21, 2024
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Nije dobri i previse kosta 0 proizvod
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Sep 25, 2024
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Recived broken part!
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Answer by fixpart.hr
Sep 25, 2024
Good day, I'm sorry to hear that. We have reshipped the product to you free of charge. If there is still something wrong with the product, please let us know. Bram, FixPart customer service
Sep 19, 2024
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Sep 18, 2024
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Sep 14, 2024
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Sep 9, 2024
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Sep 3, 2024
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Aug 9, 2024
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de aankoop zelf goed maar de bezorging door DHL is een ramp . Ze zeggen dat ze 2x aan de deur geweest zijn wat gelogen is ( geen DHL aan de deur geweest) camera volgt beweging en registreert en ook de hond is niet aangeslagen, uiteindelijk pakket bij postkantoor op moeten halen na 1 vergeefse poging.
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Aug 11, 2024
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I had to replace the cutlery basket of my dishwasher and I need it really quickly. Fixpart made this happen like a snap. Reliable service and super fast delivery. Kind of refreshing in the generally quite slow paced industry.
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Aug 28, 2024
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Broken parts
I ordered broken parts for my dishwasher and food processor. I'm very satisfied. Web shop is great, easy to find what you need, delivery was quick and my devices are still good and going!
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Aug 28, 2024
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The instructions are clear, the pictures are good, if you don't have the type of device listed, it says which device it is paired with. The delivery is fast, everything is correct.