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Reviews for CASA39.com
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Jul 3, 2024
Verified review
A recommander
Prix compétitifs, suivi très sérieux, livraison impeccable, très bonne communication.
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Jul 10, 2024
Verified review
Livraison rapide. Très bon contact.
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Nov 3, 2023
Verified review
Impeccable, Magasin au top et serieux!
Nous avons commandé sur Casa39 du carrelage pour notre chambre, nous avions trouvé la référence dans un magasin à coté de chez nous.
Le prix était plus cher dans notre magasin malgré les frais de port avec Casa39, du coup on a hésité mais après réflexion nous avons pris le risque.
Franchement super satisfait! Livraison en 9 jours à domicile comme prévu (10jours) alors qu'à notre magasin 3 semaines d’attente + à aller chercher sur place.
Colis reçu en parfait état sur une palette, juste 1 carreau cassé sur 86!!
A Conseiller fortement.
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Jan 22, 2024
Verified review
Great shop. Outstanding attention.
I purchased a faucet from Fantini, and unfortunately, it arrived with a defect. However, Casa39 offered consistent support throughout the resolution process. They promptly sent me the necessary spare part, and when it didn't resolve the issue, they assisted in arranging a local visit from the official after-sales service. Their commitment to resolving the issue was commendable, and they never shied away from their responsibility. I would give them a perfect 10/10!
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Dec 14, 2023
Verified review
excellent prices and service
They have a very good catalogue of excellent tiles from great makers (Marazzi) at the most competitive price.
They have been very available to answer to all our questions (we have a big renovation) and the delivery from Italy to France has been very good and earlier than expected. A special thanks to Tiziana who made a very good job.
I will recommend Casa39 and will certainly order from them again if need be.
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Nov 9, 2023
Verified review
Overall an excellent experience. Good selection on the website, 42m^2 of 60x60 porcelain tile delivered with no breakage, well within the stated delivery time.
Qualité exceptionnelle du service client. Au delà des tarifs sans concurrence même sur des petites quantités, nous avons eu un besoin de reassort urgent, pour lequel toute l'équipe s'est mobilisée pour trouver et expédier la commande en moins de 8 jours. La qualité de l'écoute, du service et du suivi sont excellents. Bravo CASA 39
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Mar 20, 2024
Verified review
5-star rating
We ordered some items from Zucchetti. Ordering process and delivery went very smoothly, hence 5-star rating. No experiences with customer service or return policy.
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May 11, 2024
Verified review
Excellent service, top quality and fast.
Excellent service. All goods on time.
2 boxes damaged, pictures and replaced after 4 weeks (acceptance of insurance).
I recommend.
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May 16, 2024
Verified review
I very much appreciated the prompt responses to questions I had and the very professional way of working I experienced.
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Mar 27, 2024
Verified review
Sia servizio che il prodotto sono stati di un alto livello! Sono una cliente felice.
Thanks a lot!
— Marina Cohen—
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Jan 4, 2024
Verified review
Du à un problème au transport.
Ils ont été compréhensible et on réglé le problème rapidement.
Très professionnel
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Apr 17, 2024
Verified review
I had a good experience. The communicated about delivery well and the tiles where what we ordered
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May 29, 2024
Verified review
Disponibilité et réactivité par mail
Livraison rapide et parfaitement conforme à la commande
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Apr 10, 2024
Verified review
Nice tiles selection and competitive price
Nice tiles selection, efficient phone support, competitive pricing and fast delivery.
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Dec 6, 2023
Verified review
parfait de la commande à la livraison très rapide. je recommanderai à nouveau
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Apr 24, 2024
Verified review
happy with the service
good service, only 2 packages broken of the 80 (outer ones)
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Mar 10, 2024
Verified review
nothing to declare
I just ordered a sample that was conform to my demand.
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Mar 13, 2024
Verified review
Perfect quality and mostly the delivery was so fast