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bike-discount.de/en
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16,646 reviews in the last 12 months60,052 total reviews  

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Most relevant positive review

Jan 18, 2024
 Verified review
My order was returned to bike-discount by DHL without any reasons (delivery in Switzerland). I called Bike-discount and they offered me to either reimburse me or send it again free of charge. I called a few times to have updates and everything I could talk to someone who replied to my questions. They also replied to my emails within 2 days. Overall, it took a little bit of time (quite normal during the end of the year holiday season). My order finally arrived and I'm very happy with it. If you're not in a hurry, you can order on bike-discount.
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Most relevant negative review

May 28, 2024
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Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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Oct 2, 2024
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Sep 30, 2024
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Sep 10, 2024
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Delivery

Website, wide selection of stock, customer service excellent. Delivery to UAE poor. Previously with bikediscount international delivery was by DHL to my door, now its DHL to the country and then package gets stuck in the local UAE postal system with additional charges, delays and fees. BikeInn (compeditors) ship DHL to my doorstep in the UAE.
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Sep 25, 2024
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Only claim is that I ordered kickstand together with bike, however Bike Discount didn't discover that the fittings of kickstand i ordered didn't match the fittings on the bike. So I had to return the kickstand and order the right one.
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Sep 2, 2024
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Everything runs as usually very smooth, no obstacles during ordering or damage by transport, only what missing is time period between ordering and transport - no added information, you must read small comment thats takes from - to
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Sep 17, 2024
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Waited more than 15 days for bike delivery (longer than was stated on the website), and then another 4 days for delivery in my country. Other than that, it was okay.
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Sep 2, 2024
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The parcel took some time to be dispatched last time, although it normally isn’t that slow. I.e. several days although all the items were readily available.
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Sep 24, 2024
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It was all OK but they send me wrong size of tubular tire. I ordered 25-622 but they send me 23-622. I was not happy with but I can still use it.
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