bike-discount.de/en

Reviews:

Dear customer, thank you for your feedback. We apologize for the inconvenience. Is there anything else we can do for you? Please feel free to contact us by email or using our contact form. We thank you for your understanding.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with the items you have ordered, please contact us using our contact form. Thank you for your understanding.

Dear customer,Thank you for your feedback.I have reviewed your case.We apologise for the delay.Is there anything we can do for you?Please feel free to contact us by email or using our contact form.Thank you for your interest.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with the items you have ordered, please contact us using our contact form. Thank you for your understanding.

Dear customer,Thank you for your feedback. Due to the significant price differences in the various EU countries, we cannot treat every country the same when it comes to return shipping costs. We transparently inform you about the assumption of return shipping costs in several places in our webshop. In the event of justified complaints, we will of course cover the full shipping costs, regardless of the country. We apologise for any inconvenience!

Dear customer,Thank you for your feedback. We packed your order within one day and also handed it over to our logistics partner. Unfortunately, the delivery is indeed taking an unusually long time, over which we have no control. An investigation has already been commissioned and we will inform you immediately as soon as we have the results. You can contact us at any time using our contact form or by email.

Dear customer, Thank you for your feedback. We apologise for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by email or using our contact form. Thank you for your understanding.

Dear customer, thank you for your review and your order! Is there anything else we can do for you? Please feel free to contact us at any time using our contact form.

Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you have a problem with the items you have ordered, please contact us using our contact form. Thank you for your understanding.

Dear Customer,Thank you for your feedback.I have reviewed your request. Unfortunately, something did go wrong here, for which we apologise. We will contact you again to ensure that you receive the correct solution.We thank you for your understanding.

Thank you for your order and your review. We are sorry that you are experiencing inconvenience. Of course we would like to help you further and have already offered you a solution. In any case, we will pass on your feedback to the relevant department. Thank you for your patience and understanding.

Dear Customer,Thank you for your feedback.I have reviewed your request. Unfortunately, something did go wrong here, for which we apologise. We will contact you again to ensure that you receive the correct solution.We thank you for your understanding.

Dear customer, thank you for your feedback. Due to the current high volume of orders in our shop, the processing and delivery of your bike will take a little longer. All ordered bikes have to be completely assembled, checked and packed by our mechanics before they are shipped to our customers in order to ensure a high quality standard upon delivery. This time-consuming and labour-intensive quality standard must be maintained by us to ensure that our bikes are in perfect condition when they are delivered to our customers. Thank you for your understanding.

Thank you for your order and your review. We are sorry that you have reported any inconvenience. Of course, we can guarantee you that we do not manipulate the prices, we are a reputable company. The prices displayed for the delivery country Germany must be adjusted in the VAT for the actual delivery country, this is a legal requirement. Of course, the net price (after tax) does not change. If you are experiencing a display problem, you may also check whether you need to clear your browser cache in order to guarantee a correct display. You can check this by using a different browser. We will of course take your enquiry seriously. I could see that you are already in contact with our customer service. Our service team has sent you screenshots of the view in the browser, we could check that everything is displayed correctly in different browsers. If you still have any questions about the matter, please feel free to contact us again at any time. Thank you for your understanding.

Thank you for your order and your review. We are sorry to hear about the inconvenience you have experienced. I have checked your details: our customer service has of course offered to send the faulty item back to us so that we can help you. You have declined this offer and do not wish to return the item to us under any circumstances. You would like to have the item repaired by the manufacturer yourself. We have informed you that we are happy to look into this option for you. However, we would need a meaningful cost estimate from you with the final costs so that we can check this option. Unfortunately, you have also declined this. We would like to help you further - but please let us know which offer for repairing the damage you would like to accept. Thank you very much.

Dear customer, thank you for your feedback. The prices of the items are taxed at the destination country, as required by law. The prices therefore adjust. Actually, the prices should already adjust if you have selected the correct delivery country. Ideally, you should log in to your customer account before making a purchase. As the customer, you are responsible for any import duties. Sometimes it also helps to refresh the browser. In any case, the prices displayed during checkout are correct.

Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.

Dear customer,Thank you for your feedback.I have reviewed your request.Unfortunately, we are a little behind schedule.We are working hard to catch up.

Dear customer,Thank you for your feedback.I have reviewed your case.We apologise for the delay.Is there anything we can do for you?Please feel free to contact us by email or using our contact form.Thank you for your interest.

Dear Customer,Thank you for your feedback.I have reviewed your request. Unfortunately, something did go wrong here, for which we apologize. We will contact you again to make sure you get the right solution.Thank you for your understanding.