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bike-discount.de/en
Reviews:

16,540 reviews in the last 12 months59,456 total reviews  

4.81
Excellent

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Most relevant positive review

Oct 29, 2023
 Verified review
I’m a very pleased with, the prices and all the shops that i made, only the delivery to Portugal is a little bit too slow and should be a free delivery above a certain amount

Most relevant negative review

May 28, 2024
 Verified review
Order some bike parts/tools in 7.05.2024 and received the order on 14.05.2024 with missing item inside, so I refuse the order and contact the seller(bike-discount.de) until 28.05 they did nothing to refund the money or to resolve the problem. First time in 9 years of orders from this webshop. Beware of this, if IT happens to you, never refuse the order because you will lose money and the remaining items from the order.
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Reviews for bike-discount.de/en

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May 25, 2024
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Answer by bike-discount.de/en
May 27, 2024
Dear customer, thank you very much for your review and order. We are very sorry that we could not satisfy you completely. Would you like to let us know how we can help you? You can always contact us using our contact form.
May 21, 2024
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Answer by bike-discount.de/en
May 21, 2024
Dear customer, thank you very much for your review and order! We are very sorry that we could not satisfy you completely. Would you like to let us know how we can help you? You can always contact us using our contact form.
May 20, 2024
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Answer by bike-discount.de/en
May 21, 2024
Dear customer, thank you very much for your review and your order! We are really sorry that we were apparently unable to fully satisfy you. Would you like to tell us how we can help you? You can contact us at any time using our contact form.
May 2, 2024
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Answer by bike-discount.de/en
May 2, 2024
Dear customer, thank you for your order and your review. We are sorry that you were apparently not satisfied. We are confused: this order was apparently cancelled at your own request. The order, which was placed by you the next day, has already arrived in your country of delivery and will be sent to you shortly. I cannot find any communication from you in our system. If there is anything else we can do to help you, please feel free to contact us at any time.
May 2, 2024
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Answer by bike-discount.de/en
May 2, 2024
Dear customer, thank you for your order and your review. We are sorry that you were apparently not satisfied. We are confused: the order from the previous day was apparently canceled at your own request. This order, which you placed the next day, has already arrived in your country of delivery and will be delivered to you shortly by our logistics partner. DHL Freight will contact you to arrange a delivery date. Unfortunately, I cannot find any communication from you in our system. If there is anything else we can do to help you, please feel free to contact us at any time.
Apr 30, 2024
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Answer by bike-discount.de/en
May 2, 2024
Dear customer, thank you for your review and your order! Is there anything else we can help you with? You are very welcome to contact us at any time via our contact form.
Apr 27, 2024
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Answer by bike-discount.de/en
Apr 29, 2024
Dear customer, thank you for your feedback. I have checked your request. Unfortunately, something has indeed gone wrong here, for which we must apologize. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Apr 19, 2024
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Answer by bike-discount.de/en
Apr 19, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have since been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Apr 18, 2024
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Answer by bike-discount.de/en
Apr 19, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 9, 2024
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Answer by bike-discount.de/en
Apr 9, 2024
Lieber Kunde, danke für Ihr Feedback. Leider können wir keine Kommunikation in unserem System von Ihnen finden. Falls Sie ein Problem mit Ihren bestellten Artikeln haben sollten, wenden Sie sich bitte über unser Kontaktformular an uns. Vielen Dank für Ihr Verständnis.
Apr 7, 2024
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Answer by bike-discount.de/en
Apr 8, 2024
Dear customer, thank you for your feedback. Unfortunately, we cannot find any communication from you in our system. If you should have a problem with your ordered items, please contact us via our contact form. Thank you for your understanding.
Apr 6, 2024
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Answer by bike-discount.de/en
Apr 8, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Apr 5, 2024
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Answer by bike-discount.de/en
Apr 5, 2024
Dear customer, thank you for your feedback. I have reviewed your case. We are sorry that you are apparently not completely satisfied. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you very much.
Mar 7, 2024
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Answer by bike-discount.de/en
Mar 7, 2024
Dear customer, Thank you for your review. Your order has already arrived in your country of delivery and is on its way to you. Please note that delivery to your country may take a little longer. You are welcome to contact us via our contact form or by e-mail. We will be happy to help you track your parcel. Thank you for your understanding.
Feb 15, 2024
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Answer by bike-discount.de/en
Feb 15, 2024
Dear customer, thank you for your feedback. We would like to apologize for the inconvenience. The goods have now been delivered. Is there anything else we can do for you? Please feel free to contact us by e-mail or via our contact form. Thank you for your understanding.
Jan 25, 2024
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Answer by bike-discount.de/en
Jan 26, 2024
Dear customer, thank you for your order and for your feedback. We are sorry that we were apparently unable to fully satisfy you. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.
Jan 11, 2024
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Answer by bike-discount.de/en
Jan 12, 2024
Dear customer, thank you for your order and your review. We are sorry that we were apparently unable to fully satisfy you. I have checked your details: please note that our best price requests must be submitted together with the order. The conditions for our best price enquiry can be found transparently on our homepage. If there is anything else we can help you with, please do not hesitate to contact us at any time. Thank you for your understanding.
Jan 3, 2024
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Answer by bike-discount.de/en
Jan 3, 2024
Dear customer, thank you for your order and for your feedback. We are sorry that we could not fully satisfy you. Is there anything else we can do to help you? Please feel free to contact us at any time using our contact form.
Dec 19, 2023
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Answer by bike-discount.de/en
Dec 19, 2023
Dear customer, thank you for your feedback. I have checked your request. We will contact you again to ensure that you receive the correct solution. Thank you for your understanding.
Dec 18, 2023
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Answer by bike-discount.de/en
Dec 18, 2023
Dear customer, thank you very much for your review. We packed your order within a very short time and handed it over to our logistics partner. It has already been delivered to you. We are sorry that you were not satisfied. Is there anything else we can do to help you? Please feel free to contact us via our contact form.