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Most relevant positive review
Feb 6, 2024
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Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Dear Paula Bains,
Thank you for your five-star review! We’re delighted to hear that you’re pleased with the Bormioli Rocco jars in blue. We hope they meet your expectations. If you have any further questions or need additional assistance, please let us know!
Best regards,
Team Cookinglife
May 9, 2024
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May 13, 2024
Beste Kevin, Bedankt voor je 5-sterrenbeoordeling! We horen graag dat je tevreden bent met onze service. Als je in de toekomst nog vragen of opmerkingen hebt, horen we graag van je. Met vriendelijke groet, Team Cookinglife
May 9, 2024
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May 13, 2024
Beste Linda, Bedankt voor je vijfsterrenbeoordeling! We zijn blij om te zien dat je tevreden bent met onze service. Als je nog vragen of opmerkingen hebt, laat het ons dan gerust weten. We staan altijd voor je klaar! Met vriendelijke groet, Team Cookinglife
May 8, 2024
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May 8, 2024
Beste Michelle, Bedankt voor je beoordeling! We zijn blij te zien dat je tevreden bent met onze service. Mocht je in de toekomst nog vragen of opmerkingen hebben, aarzel dan niet om contact met ons op te nemen. Met vriendelijke groet, Team Cookinglife
May 7, 2024
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May 8, 2024
Dear Andreas, Thank you for your lovely review! We really appreciate your feedback. If you need more in the future, we are ready to serve you again! Kind regards, Team Cookinglife
May 6, 2024
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May 7, 2024
Dear Sheila,
Thank you for your feedback! We're glad you're happy with your purchases. If you have any further questions or need anything, please feel free to let us know. We will be happy to help you!
Enjoy your purchase!
Kind regards,
Team Cookinglife
May 6, 2024
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May 7, 2024
Dear Emma, Thank you for your lovely review! We are happy to hear that you are satisfied with our service. Should you have any questions or comments in the future, please do not hesitate to contact us. Kind regards, Team Cookinglife
May 6, 2024
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May 7, 2024
Dear Catherine,
Thank you for your feedback! We're glad you're happy with your purchases.
If you have any further questions or need anything, please feel free to let us know. We will be happy to help you!
Enjoy your purchase!
Kind regards,
Team Cookinglife
May 5, 2024
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May 7, 2024
Dear Anne,
Thank you for your feedback! We're glad you're happy with your purchases. If you have any further questions or need anything, please feel free to let us know. We will be happy to help you!
Enjoy your purchase!
Kind regards,
Team Cookinglife
May 5, 2024
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May 6, 2024
Dear Alok Arya, Thank you for your 5-star review! We"re glad you"re happy with our service. If you have any further questions or comments, please let us know. We will be happy to help you further! Kind regards, Team Cookinglife
May 5, 2024
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May 6, 2024
Dear Margaret Simpkin, Thank you for your wonderful 5-star review! We are happy to see that you are satisfied with our service. We wish you much cooking pleasure with your new PiepEi Egg Timer. If you have any other questions or comments, we would of course love to hear from you. Kind regards, Team Cookinglife
May 5, 2024
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May 6, 2024
Dear Tatjana Kotova, Thank you for your five-star review! We are glad you are satisfied with your experience at Cookinglife. Kind regards, Team Cookinglife
May 3, 2024
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May 6, 2024
Dear Jelena Knezevic Cogelja, Thank you for your 5-star rating! We are delighted to hear that you are happy with our service. We hope you enjoy your new serving boards. If we can help you in the future, we would love to hear from you! Kind regards, The Cookinglife Team
May 3, 2024
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May 6, 2024
Dear des Martin, Thank you for your 5-star review! We really appreciate it. We hope you enjoy your new Whiskey glasses. If you have any further questions or comments, please do not hesitate to contact us. Kind regards, Team Cookinglife
May 2, 2024
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May 3, 2024
Dear Wendy, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
May 1, 2024
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May 7, 2024
Dear Trevor,
Thank you for your feedback! We're glad you're happy with your anbuying. If you have any more questions or need anything, please feel free to let us know. We'll be happy to help!
Enjoy your purchase!
Kind regards,
Team Cookinglife
May 1, 2024
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Answer by cookinglife.eu
May 3, 2024
Dear Vanda, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
May 1, 2024
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May 3, 2024
Dear Eleonora, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Apr 29, 2024
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Answer by cookinglife.eu
Apr 29, 2024
Beste Nicole, Bedankt voor de vijf sterren! We zijn blij om te horen dat je tevreden bent met onze service. Als je ooit nog vragen of opmerkingen hebt, aarzel dan niet om contact met ons op te nemen. Met vriendelijke groet, Marrit Team Cookinglife.