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Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for cookinglife.eu
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Jun 15, 2024
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Kept in touch with progress and arrived very quickly.
On line payment was difficult as would not recognise U.K. details, but we finally made it work. Thanks
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Answer by cookinglife.eu
Jun 17, 2024
Thank you for your review and feedback! Great to hear that everything worked out fine in the end with the payment and that you are happy with the speed of our service. If you experience any problems in the future with a payment or anything else, we are always ready to help you. Enjoy your purchase! Kind regards, Team Cookinglife
Jun 6, 2024
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Great value. Cheaper than shops in UK.
Take a few days to arrive but is still incredibly fast.
I can rely on quality as I give some of the products as gifts.
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Answer by cookinglife.eu
Jun 7, 2024
Dear John, Thank you for your lovely review! Great to hear that you are satisfied with the value and speed of our deliveries. Enjoy giving the gifts! Kind regards, Team Cookinglife
Mar 30, 2024
Verified review
Arrived in the UK less than a week after ordering and over Easter, which is excellent. Genuine article. Would definitely purchase from this retailer again.
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Answer by cookinglife.eu
Apr 2, 2024
Dear Karen Hewitt, Thank you for your lovely review! We are super happy to hear that you are happy with our service and your purchase. We hope you enjoy your new steak knives. We look forward to seeing you again at Cookinglife! Kind regards, Team Cookinglife
Jun 13, 2024
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Very efficient service, emails to keep me updated on the delivery progress of my parcel,bought 2 large candles and items were well wrapped to avoid damage
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Answer by cookinglife.eu
Jun 17, 2024
Thank you very much for your positive review! We appreciate your support and are glad we were able to serve you well. We would like to wish you much pleasure with the items you ordered. Kind regards, Team Cookinglife
Jun 5, 2024
Verified review
Decanter sets
I bought two sets of decanters with glasses.Very easy site to navigate and the goods arrived,very well wrapped and protected so I could not be any happier.
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Answer by cookinglife.eu
Jun 5, 2024
Dear Barbara, How great to hear that you are happy with your purchase and the experience shopping on our website! If there"s anything we can help you with in the future, we"re happy to help you at Cookinglife! Kind regards, Team Cookinglife
Feb 16, 2024
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Excellent speed of dispatch to Dublin, Ireland. The item was well protected and well wrapped. Overall I'm very happy and would shop again with CookingLife
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Answer by cookinglife.eu
Feb 17, 2024
Dear Hugh,
Thank you for your kind words! We're delighted to hear that you were pleased with the speed of dispatch to Dublin, Ireland, and that your item arrived well protected and wrapped. Your satisfaction is our priority, and we're thrilled to know that you would shop with CookingLife again.
If you have any further questions or if there's anything else we can assist you with, please don't hesitate to let us know. We're always here to help.
Warm regards,
team Cookinglife
Really good communication & tracking. Very happy with product & the price paid - an identical replacement for one I broke. Great functional Dutch design!
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Answer by cookinglife.eu
May 21, 2024
Dear Sarah, Thank you for your fantastic 5-star review! We"re glad you"re happy with our communication, the product and the price. If you need anything else in the future, we are here for you! Kind regards, Team Cookinglife
Dec 21, 2023
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I was nervous ordering from a European country for a uk delivery. Very impressed the item as dispatched the same day and arrived within 5 day. Well done.
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Answer by cookinglife.eu
Dec 22, 2023
Best Kay, Thanks for your fantastic review! We"re thrilled to hear that you had a positive experience and that your Cosy & Trendy Fondue Set arrived timely. Enjoy your fun and tasty fondue nights! Should you need anything else, feel free to reach out. We"re here to help! Kind regards, Team Cookinglife
Jun 18, 2024
Verified review
Purchased smaller size to match set
Delighted to find glasses to match my set. Good quality not too delicate but still feel quality and a nice ring when clinked together, cheers!
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Answer by cookinglife.eu
Jun 18, 2024
Dear Charles, Thank you very much for your fantastic review! We are extremely happy to hear that you are satisfied with the wine glasses. We are delighted to know that they met your expectations and enriched your wine experience. At Cookinglife, we strive to provide products of the highest quality and it"s great to hear that this is appreciated. Your positive feedback motivates us to continue providing excellent products and service. Should you need more or have any questions in the future, please do not hesitate to contact us. We will be happy to help you further. Enjoy your wine glasses and hopefully see you soon!
Jun 29, 2024
Verified review
Fast delivery and very accurate information.
Fast delivery and excellent dispatch information. All items were packed and wrapped in plastic and cardboard to prevent damages and it worked.
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Answer by cookinglife.eu
Jul 1, 2024
Dear Hëlja, Thank you for your lovely review! Great to hear that everything arrived quickly and in good condition. Enjoy your purchases! Hope to see you again soon at Cookinglife! Kind regards, Team Cookinglife
Feb 19, 2024
Verified review
Very good service, arrived promptly and we'll packaged. My only criticism is that it would be helpful to provide measurements of these dishes.
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Answer by cookinglife.eu
Feb 19, 2024
Dear Ailish, Super that you are happy with our service! Thanks for the feedback about the sizes of the trays, that"s definitely something we take seriously. We always try to include as much information as possible with our products, but sometimes something can be missing.
May 20, 2024
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Beautiful glasses
I bought beautiful glasses for a party and they arrived very promptly. There is lots of choice on the website for every occasion and tipple.
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Answer by cookinglife.eu
May 21, 2024
Dear Dee, Thank you for the great 5-star review! We are glad you are happy with the beautiful glasses for your party and the quick delivery. We always have a wide selection for every occasion on our website. If you need anything again, we"ll be there for you! Kind regards, Team Cookinglife
May 20, 2024
Verified review
Found a kettle that was not available in the UK. Bought it and had it delivered in a few days for a good price. Will use Cooking Life again.
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Answer by cookinglife.eu
May 21, 2024
Dear Rob, Thank you for your fantastic 5-star review! We are delighted that you found with us the kettle that was not available in the UK. We look forward to serving you again in the future! Kind regards, Team Cookinglife
Mar 12, 2024
Verified review
Good quality and fast delivery
The stylish olive boards that can be a perfect decor for your house. The delivery to Ireland was very fast and I'm happy about the quality
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Answer by cookinglife.eu
Mar 14, 2024
Dear Stanislava, Thank you for your lovely review! We are happy to hear that you are satisfied with the quality of the olive wood boards and our fast delivery to Ireland. Enjoy your products! Kind regards, Team Cookinglife
Apr 18, 2024
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Delighted with purchase, price was reasonable, delivery was faster than stated.
Mandolin easy to use and clean. I will shop here again.
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Answer by cookinglife.eu
Apr 18, 2024
Dear Suzanne O Riordan, How nice to hear that you are happy with your purchase and our service! We always do our best to provide our customers with a great experience, so your feedback means a lot to us. Enjoy your Gefu Mandoline Violi and we look forward to welcoming you back to our shop. Kind regards, Team Cookinglife
Mar 9, 2024
Verified review
All was easy and prompt, well packed and safely delivered.
Can you use less plastic though (much was cardboard but some was bubble wrap).
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Answer by cookinglife.eu
Mar 10, 2024
Beste Elizabeth, Bedankt voor je mooie review! We zijn blij dat alles naar wens is verlopen. Ook waarderen we je feedback over het gebruik van plastic in onze verpakkingen. We zijn constant op zoek naar manieren om onze impact op het milieu te verminderen en zullen je suggestie meenemen in onze overwegingen. Veel plezier met je aankoop!
Apr 3, 2024
Verified review
the cookware i ordered was delivered in good time and was very well packaged to protect against damage. Lovely set and great price.
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Answer by cookinglife.eu
Apr 4, 2024
Dear Aaron Hayes, Thank you for your lovely review! We are happy to hear that you are happy with your new pan set. Have fun cooking! Should you have any questions or comments in the future, we would love to hear from you. Kind regards, Team Cookinglife.
Dec 5, 2023
Verified review
Excellent service!
Easy to order on the website....dispatched the next day and received ahead of the planned delivery date....cannot recommend enough!
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Answer by cookinglife.eu
Dec 5, 2023
Dear Carl, Wow! Thanks for your fantastic review! We"re thrilled to hear that you had a great experience with us. We hope you enjoy your Alessi Bestekset Nuovo Milano. Thanks for recommending us and we look forward to serving you again soon!
May 4, 2024
Verified review
Excellent
I ordered from Ireland, I didn't know this website and I needed to replaced my Robert Herder knife. It came in just a few days.
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Answer by cookinglife.eu
May 6, 2024
Dear Nicolas Despaux, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and that you received your new Robert Herder knife quickly. Have fun with your new knife! If you have any questions or need help in the future, don"t hesitate to contact us. We are always at your service. Kind regards, Team Cookinglife
Dec 19, 2023
Verified review
Very happy
Was a bit worried after reading the reviews, but delivered in 7 days, no damage and exactly as described. Packaged really well.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Belinda, Great to hear that you"re pleased with your experience and that your Villa d"Este Serviesset Acquerello 18-Delig arrived safe and sound! We always strive to provide the best service and we"re thrilled that we could meet your expectations. Thank you for your lovely review, enjoy creating delicious meals with your new dinnerware set! We wish you happy holidays🎄 Met vriendelijke groet, Team Cookinglife