Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for cookinglife.eu
Filter
Rating
Sort by
Relevance
Sep 17, 2024
Verified review
Me gusta la calidad del producto. A mejorar el tiempo de entrega y quitar el plus por pagar con paypal
Report review
Answer by cookinglife.eu
Sep 18, 2024
Dear Eder,
Thank you for your feedback! Great to hear that you like the quality of the product. We will definitely take your comment about the delivery time into account, as we are always striving to improve.
As for the extra charge for paying with PayPal, that is something that is determined by PayPal itself. We always try to offer a range of payment options so you can choose what works best for you.
If you have any other questions or comments, please let me know!
Kind regards,
Team Cookinglife
Sep 19, 2024
Verified review
The Zwilling Pan Set were great, speedy delivery and clear communication about delivery. Thank you!
Report review
Answer by cookinglife.eu
Sep 20, 2024
Dear Teni,
Thank you for your enthusiastic review! Super to hear that you like the Zwilling pan set and that the delivery and communication went smoothly.
Very much appreciated, and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 26, 2024
Verified review
Great product quality, reasonable price and really fast delivery,and arrived very well packaged.
Report review
Answer by cookinglife.eu
Oct 2, 2024
Dear David,
Thank you for your lovely review! Glad you are so satisfied with the product quality, price and fast delivery.
We always make sure that everything arrives well packed to you. Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 25, 2024
Verified review
Excellent customer service
Fast shipping. Even though two plates were broken on arrival, within 48 hours they were replaced.
Report review
Answer by cookinglife.eu
Oct 2, 2024
Dear Nicola,
How super to hear that you are happy with our quick service, but what a shame that originally two plates were broken! Fortunately, we were able to quickly fix this for you.
If you have any other questions or need anything else for the kitchen, feel free to let us know!
Kind regards,
Team Cookinglife
Sep 26, 2024
Verified review
Excellent company to deal with .
Love my Le Crueset frying pan. Fast and efficient delivery. Have ordered another pan already!
Report review
Answer by cookinglife.eu
Oct 2, 2024
Dear Clíodhna,
How nice to hear that you are so happy with your Le Creuset frying pan! Fantastic that you"ve already ordered a new pan.
Thanks for your trust and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 1, 2024
Verified review
Excellent delivery & quality
Ordered the candles on Sunday,they were delivered by Friday. Really pleased with the purchase
Report review
Answer by cookinglife.eu
Sep 3, 2024
Dear Debbie,
Thank you for your review! We"re glad to hear that you’re pleased with your candle purchase and that it arrived on time.
Looking forward to serving you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 5, 2024
Verified review
Lovely item, fast dispatch/delivery.
Hopefully rest of the range will be back in stock asap
Report review
Answer by cookinglife.eu
Sep 10, 2024
Dear Jan,
Thank you for your compliment! Glad you are happy with the item and the fast delivery. We will do our best to restock the range as soon as possible.
Hope to see something you like again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 27, 2024
Verified review
Everything was easy and professional during the ordering. I receiived the package soon.
Report review
Answer by cookinglife.eu
Oct 2, 2024
Dear Orsolya,
Thank you for your lovely feedback! Great to hear that everything went smoothly and professionally.
We appreciate your order and hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 15, 2024
Verified review
Quick delivery, excellent tracking, product as expected. all the way from Holland
Report review
Answer by cookinglife.eu
Sep 16, 2024
Dear John Abbott,
Thank you for your wonderful 5-star review! We"re delighted to hear that you had a smooth experience with our quick delivery and tracking. It"s great to know that the product met your expectations all the way from Holland.
We look forward to serving you again in the future!
Best regards,
Team Cookinglife
Very fast delivery, glasses were very well packaged, all arrived intact!
Report review
Answer by cookinglife.eu
Sep 16, 2024
Dear Beate Earl,
Thank you for your 5-star review! We’re thrilled to hear that your glasses arrived intact and that you were pleased with the fast delivery and packaging.
If you have any further needs or questions, don’t hesitate to get in touch. We look forward to your next visit!
Best regards,
Cookinglife Team
Sep 2, 2024
Verified review
Everything top!
Great choice of items, excellent prices, superfast delivery. Well done!
Report review
Answer by cookinglife.eu
Sep 3, 2024
Dear Stefano,
Thank you for your great feedback! Great to hear that you are happy with our choice of items, prices and super fast delivery.
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 24, 2024
Verified review
Good quick service item was good quality and competitively priced .
Report review
Answer by cookinglife.eu
Sep 25, 2024
Dear Jacqui,
Thank you for your nice feedback! Glad you"re happy with the quick service, the quality of the item as well as the competitive price.
Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 24, 2024
Verified review
Very quick EU shipping, excellent service! I am very happy :)
Report review
Answer by cookinglife.eu
Sep 25, 2024
Dear Igor,
How nice to hear that you are happy with the fast EU shipping and our service!
Thanks for your review and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 21, 2024
Verified review
spot on
Description spot on, delivery prompt. No issues whatsoever.
Report review
Answer by cookinglife.eu
Sep 23, 2024
Dear Barry,
Thank you for your lovely review! Enjoy your purchase.
If you have any further questions or need help with future purchases, we"d love to hear from you.
Kind regards,
Team Cookinglife
Sep 24, 2024
Verified review
Gorgeous kettle, works well so far and good quick delivery.
Report review
Answer by cookinglife.eu
Sep 25, 2024
Dear Alison,
Thank you for your review! Super to hear that you like the kettle and that the delivery was fast.
We hope you enjoy your purchase and hope to see you soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 1, 2024
Verified review
Is perfect, I do not see anything to do better. Thank you 😊
Report review
Answer by cookinglife.eu
Sep 3, 2024
Dear Boguslaw,
What a fantastic feedback! We are extremely happy that you have nothing to improve and that you are completely satisfied.
Thanks for the 5 stars and we hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 28, 2024
Verified review
Easy to order, good price, well packed and quick delivery
Report review
Answer by cookinglife.eu
Oct 2, 2024
Dear Alison,
Great to hear that you are so satisfied! We strive to make the ordering process as easy as possible, and we"re glad you appreciate our price and packaging.
Thank you for your purchase and until next time at Cookinglife!
Kind regards,
Team Cookinglife
Sep 17, 2024
Verified review
Product as described . Well packed and delivered quickly
Report review
Answer by cookinglife.eu
Sep 17, 2024
Dear Paul Waters,
Thanks for your lovely review! Enjoy your product. Should you have any further questions, we are always here for you.
Kind regards,
Team Cookinglife
Sep 3, 2024
Verified review
Purchase and delivery all done efficiently - thank you.
Report review
Answer by cookinglife.eu
Sep 5, 2024
Dear Peter,
Thank you for your feedback! Great to hear that the purchase and delivery went smoothly.
We hope to serve you again soon!
Kind regards,
Team Cookinglife
Sep 20, 2024
Verified review
Delivered on time and product exactly what I wanted
Report review
Answer by cookinglife.eu
Sep 23, 2024
Dear Noel,
Thank you for your lovely review! Enjoy your product. 😊
Hoping to have informed you sufficiently with this!
Kind regards,
Team Cookinglife