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Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.
Reviews for cookinglife.eu
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Apr 18, 2024
Verified review
Delighted with purchase, price was reasonable, delivery was faster than stated.
Mandolin easy to use and clean. I will shop here again.
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Answer by cookinglife.eu
Apr 18, 2024
Dear Suzanne O Riordan, How nice to hear that you are happy with your purchase and our service! We always do our best to provide our customers with a great experience, so your feedback means a lot to us. Enjoy your Gefu Mandoline Violi and we look forward to welcoming you back to our shop. Kind regards, Team Cookinglife
Mar 9, 2024
Verified review
All was easy and prompt, well packed and safely delivered.
Can you use less plastic though (much was cardboard but some was bubble wrap).
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Answer by cookinglife.eu
Mar 10, 2024
Beste Elizabeth, Bedankt voor je mooie review! We zijn blij dat alles naar wens is verlopen. Ook waarderen we je feedback over het gebruik van plastic in onze verpakkingen. We zijn constant op zoek naar manieren om onze impact op het milieu te verminderen en zullen je suggestie meenemen in onze overwegingen. Veel plezier met je aankoop!
Apr 3, 2024
Verified review
the cookware i ordered was delivered in good time and was very well packaged to protect against damage. Lovely set and great price.
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Answer by cookinglife.eu
Apr 4, 2024
Dear Aaron Hayes, Thank you for your lovely review! We are happy to hear that you are happy with your new pan set. Have fun cooking! Should you have any questions or comments in the future, we would love to hear from you. Kind regards, Team Cookinglife.
Dec 5, 2023
Verified review
Excellent service!
Easy to order on the website....dispatched the next day and received ahead of the planned delivery date....cannot recommend enough!
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Answer by cookinglife.eu
Dec 5, 2023
Dear Carl, Wow! Thanks for your fantastic review! We"re thrilled to hear that you had a great experience with us. We hope you enjoy your Alessi Bestekset Nuovo Milano. Thanks for recommending us and we look forward to serving you again soon!
May 4, 2024
Verified review
Excellent
I ordered from Ireland, I didn't know this website and I needed to replaced my Robert Herder knife. It came in just a few days.
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Answer by cookinglife.eu
May 6, 2024
Dear Nicolas Despaux, Thank you for your lovely review! We are happy to hear that you are satisfied with our service and that you received your new Robert Herder knife quickly. Have fun with your new knife! If you have any questions or need help in the future, don"t hesitate to contact us. We are always at your service. Kind regards, Team Cookinglife
Dec 19, 2023
Verified review
Very happy
Was a bit worried after reading the reviews, but delivered in 7 days, no damage and exactly as described. Packaged really well.
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Answer by cookinglife.eu
Dec 22, 2023
Dear Belinda, Great to hear that you"re pleased with your experience and that your Villa d"Este Serviesset Acquerello 18-Delig arrived safe and sound! We always strive to provide the best service and we"re thrilled that we could meet your expectations. Thank you for your lovely review, enjoy creating delicious meals with your new dinnerware set! We wish you happy holidays🎄 Met vriendelijke groet, Team Cookinglife
Nov 28, 2023
Verified review
certain brain don't make it to the UK, post Brexit nonsense. Thanks for bridging this all so unnecessary gap, @Cookinglife :)
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Answer by cookinglife.eu
Nov 28, 2023
Dear Pierre, Thank you for your kind words! We"re glad to hear that we could help to bridge the gap and get your items to you in the UK, despite the post Brexit challenges. If you have any other questions or need further assistance, feel free to ask. Kind regards, Team Cookinglife
Jun 23, 2024
Verified review
It's arrived on time. Quality looks good but haven't tried it as yet.
The packaging was a bit flimsy that's the reason 4* .
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Answer by cookinglife.eu
Jun 25, 2024
Dear, Thank you for your feedback! Glad to hear that everything arrived on time and that the quality looks good. We hope you will like the product once you start using it. We take your comment about the packaging seriously and will discuss it internally to improve our service. If there is anything we can do for you, feel free to let us know!
Mar 13, 2024
Verified review
Impressed with the packaging, good all round service, will not hesitate in recommending cooking life to friends and family
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Answer by cookinglife.eu
Mar 14, 2024
Dear Christopher, Thank you for your lovely review! We are happy that you are satisfied with our service and packaging. That you want to recommend us to friends and family is the biggest compliment we can get. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife.
Jun 3, 2024
Verified review
Very efficient. Delivery was smooth and prompt, although I was unable to track the parcel en route. Product was perfect!
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Answer by cookinglife.eu
Jun 4, 2024
Dear Paul, Thank you for your feedback! Great to hear you"re happy with the quick delivery and perfect product. We take your feedback seriously and will definitely look into better tracking features from our delivery partners. Enjoy your purchase! Kind regards, Team Cookinglife
Feb 9, 2024
Verified review
Good website. Easy to navigate. I found just the right knife I was looking for. It arrived within a week. Very pleased.
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Answer by cookinglife.eu
Feb 9, 2024
Dear Margareta, Thank you for your positive feedback! We are happy to hear that you found our website easy to navigate and that you were able to find exactly the right knife you were looking for. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Jun 15, 2024
Verified review
Fast service, good price for the item I was buying and full information on shipping which arrived as per the schedule
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Answer by cookinglife.eu
Jun 17, 2024
Thanks for your lovely review! Enjoy your purchase. Should you need any further help or information, please feel free to let us know. Kind regards, Team Cookinglife
Apr 27, 2024
Verified review
Following the delivery updates were good till they transfered to Royal Mail. The package arrived with no warning.
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Answer by cookinglife.eu
Apr 29, 2024
Dear Gina, Thank you for your message. We are sorry to hear that you did not receive any notifications when your parcel was transferred to Royal Mail. Normally, you should continue to receive updates regardless of the courier. We want to ensure that all our customers have a smooth and transparent shipping experience. Despite this inconvenience, we hope you enjoy your purchase from Cookinglife. If you have any other questions or comments, please let me know. Kind regards, Team Cookinglife
Feb 3, 2024
Verified review
A wonderful tray for cosmetics or shampoos for the bathroom. Wonderful size, colour and quality. Highly recommend.
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Answer by cookinglife.eu
Feb 5, 2024
Dear,
Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period.
Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community.
Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl
We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife!
We look forward to welcoming you back soon and are always here for you.
Kind regards,
Team Cookinglife
Apr 28, 2024
Verified review
Cocotte - Japanese inspired cooking pot
Arrived very promptly.
Tried and tested and found to be superb.
I shall recommend it to all my family and friends
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Answer by cookinglife.eu
Apr 29, 2024
Dear John, Thank you for your lovely review! We are happy to hear that you are satisfied with the Cocotte. Enjoy your Japanese cooking pot. It"s always nice to hear that our customers recommend our products to family and friends. Thanks for spreading the word about Cookinglife! If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
Apr 15, 2024
Verified review
Everything arrived in good time and mint condition great company too deal with.
If i could i would give 10 stars
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Answer by cookinglife.eu
Apr 16, 2024
Dear David, Thank you for your lovely review! We are extremely happy that you are so satisfied with our service and that everything arrived well. We would love it if we could actually get 10 stars from you! If you need anything else in the future, we are always here for you. Kind regards, Team Cookinglife
Jun 3, 2024
Verified review
Excellent product and service and great communication from ordering to item being delivered. Very pleased.
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Answer by cookinglife.eu
Jun 4, 2024
Dear Tassadaq, Thank you for your great review! We"re glad you"re happy with both the product and the service. Great to hear that communication went smoothly. Have fun cooking! Kind regards, Team Cookinglife
Jun 7, 2024
Verified review
Website easy to navigate,great choice of product. Very pleased with my purchase and shipping experience.
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Answer by cookinglife.eu
Jun 11, 2024
Dear Magdalena, Your kind words are music to our ears! 🎵🌟 Thank you for the compliment about our website and your positive experience with the purchase and shipping. We"re delighted to hear that you"re pleased with your Jay Hill cutlery set! 🍴✨ With culinary regards, Team Cookinglife
Mar 30, 2024
Verified review
Good quality steak knives from Laguiole at a competitive price and reasonable fee for delivery to Ireland
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Answer by cookinglife.eu
Apr 2, 2024
Dear Patricia, Thank you for your lovely review! We are glad you are satisfied with your Laguiole steak knives. Enjoy your purchase! Kind regards, Team Cookinglife
Mar 10, 2024
Verified review
Excellent experience. I kept informed from purchase to delivery date and delivered 7days after ordered.
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Answer by cookinglife.eu
Mar 14, 2024
Dear James, How nice to hear that you had an excellent experience with us. We always do our best to keep our customers as informed as possible. Thank you for your lovely review! Enjoy your purchase. Kind regards, Team Cookinglife.