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cookinglife.eu
Reviews:

1,034 reviews in the last 12 months4,020 total reviews  

4.81
Excellent

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Valid

Includes Buyer Protection
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Most relevant positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Most relevant negative review

Dec 11, 2023
 Verified review
1. make sure the posted customer service telephone number works. 2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Our mission is to enable digital trust. Find out how reviews work at Trusted Shops.

Reviews for cookinglife.eu

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Apr 27, 2024
 Verified review
Following the delivery updates were good till they transfered to Royal Mail. The package arrived with no warning.
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Answer by cookinglife.eu
Apr 29, 2024
Dear Gina, Thank you for your message. We are sorry to hear that you did not receive any notifications when your parcel was transferred to Royal Mail. Normally, you should continue to receive updates regardless of the courier. We want to ensure that all our customers have a smooth and transparent shipping experience. Despite this inconvenience, we hope you enjoy your purchase from Cookinglife. If you have any other questions or comments, please let me know. Kind regards, Team Cookinglife
Feb 3, 2024
 Verified review
A wonderful tray for cosmetics or shampoos for the bathroom. Wonderful size, colour and quality. Highly recommend.
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Answer by cookinglife.eu
Feb 5, 2024
Dear, Thank you very much for the rave review! We are delighted to hear that you are satisfied with our service, especially since we have been going through a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://nl.trustpilot.com/evaluate/cookinglife.nl We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you. Kind regards, Team Cookinglife
Apr 28, 2024
 Verified review

Cocotte - Japanese inspired cooking pot

Arrived very promptly. Tried and tested and found to be superb. I shall recommend it to all my family and friends
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Answer by cookinglife.eu
Apr 29, 2024
Dear John, Thank you for your lovely review! We are happy to hear that you are satisfied with the Cocotte. Enjoy your Japanese cooking pot. It"s always nice to hear that our customers recommend our products to family and friends. Thanks for spreading the word about Cookinglife! If you have any further questions or comments, we would love to hear from you. Kind regards, Team Cookinglife
Apr 15, 2024
 Verified review
Everything arrived in good time and mint condition great company too deal with. If i could i would give 10 stars
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Answer by cookinglife.eu
Apr 16, 2024
Dear David, Thank you for your lovely review! We are extremely happy that you are so satisfied with our service and that everything arrived well. We would love it if we could actually get 10 stars from you! If you need anything else in the future, we are always here for you. Kind regards, Team Cookinglife
Jun 3, 2024
 Verified review
Excellent product and service and great communication from ordering to item being delivered. Very pleased.
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Answer by cookinglife.eu
Jun 4, 2024
Dear Tassadaq, Thank you for your great review! We"re glad you"re happy with both the product and the service. Great to hear that communication went smoothly. Have fun cooking! Kind regards, Team Cookinglife
Jun 7, 2024
 Verified review
Website easy to navigate,great choice of product. Very pleased with my purchase and shipping experience.
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Answer by cookinglife.eu
Jun 11, 2024
Dear Magdalena, Your kind words are music to our ears! 🎵🌟 Thank you for the compliment about our website and your positive experience with the purchase and shipping. We"re delighted to hear that you"re pleased with your Jay Hill cutlery set! 🍴✨ With culinary regards, Team Cookinglife
Mar 30, 2024
 Verified review
Good quality steak knives from Laguiole at a competitive price and reasonable fee for delivery to Ireland
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Answer by cookinglife.eu
Apr 2, 2024
Dear Patricia, Thank you for your lovely review! We are glad you are satisfied with your Laguiole steak knives. Enjoy your purchase! Kind regards, Team Cookinglife
Mar 10, 2024
 Verified review
Excellent experience. I kept informed from purchase to delivery date and delivered 7days after ordered.
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Answer by cookinglife.eu
Mar 14, 2024
Dear James, How nice to hear that you had an excellent experience with us. We always do our best to keep our customers as informed as possible.  Thank you for your lovely review! Enjoy your purchase. Kind regards, Team Cookinglife.
Feb 17, 2024
 Verified review
Everything arrived very quickly and just as we expected it!! Definitely will be buying here more often !
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Answer by cookinglife.eu
Feb 18, 2024
Dear Natalia, Thank you for your lovely review!  We are extremely happy to hear that everything arrived quickly and as expected. We look forward to serving you again in the future with your kitchen supplies.
Mar 16, 2024
 Verified review
Excellent service. Quick delivery to the UK. Really pleased with my purchase. Will def use again. Thanks
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Answer by cookinglife.eu
Mar 18, 2024
Beste Elisa​, Hartelijk dank voor de lovende review! Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad. Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een **5-star review** zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife! We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Mar 18, 2024
 Verified review

Small but special

It was a small purchase but a very important one, and it came very quickly and excellently packed.
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Answer by cookinglife.eu
Mar 19, 2024
Dear Amanda, Thank you for your lovely review! We are happy to hear that you are satisfied with your Cake Plate and the prompt service. Your satisfaction is most important to us! Should you need anything else in the future to make your cooking experiences even more special, we are always here for you.
Feb 10, 2024
 Verified review
Great experience with the customer service! Many items available on the website and well organised!
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Answer by cookinglife.eu
Feb 10, 2024
Dear Carla, Thank you for your lovely review! We are happy to hear that you had a good experience with our customer service and that you are satisfied with our product range. Enjoy your purchases! Kind regards, Team Cookinglife
May 3, 2024
 Verified review

Good alternative supplier

May take a little bit longer but worth it for the better price and informative customer service
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Answer by cookinglife.eu
May 3, 2024
Dear Ian, Thank you very much for the rave review! We are delighted to hear that you are happy with our service, especially as we have had a difficult period. Your positivity is invaluable to us, and we would greatly appreciate it if you would also share a 5-star review on our Trustpilot platform. Your experience can help others and contribute to the growth of our community. Here is the link to the Trustpilot review portal: https://trustpilot.com/evaluate/cookinglife.eu We understand that your time is precious, and we really appreciate you making the effort to support us on multiple platforms. Thanks again for your support and trust in Cookinglife! We look forward to welcoming you back soon and are always here for you.
Mar 20, 2024
 Verified review

Excellent service

Came promptly and well packaged, although it did seem a very large parcel for such a small item.
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Answer by cookinglife.eu
Mar 21, 2024
Dear Adrian, Thank you for your nice review! We are pleased to hear that your order arrived quickly and safely. We always try to protect our products as best as possible during transport. That is why the packaging can sometimes be slightly larger than the product itself. We understand that this may seem strange, but we want to make sure that your order arrives to you in perfect condition. Have fun with your purchase! Yours sincerely, Team Cookinglife
Dec 7, 2023
 Verified review
I like the butter knives, but it is not clear on the packaging if they are authentic or copies.
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Answer by cookinglife.eu
Dec 8, 2023
Dear Jean, Thank you for your review! It"s great to hear that you"re happy with your butter knives. As for your question, the Laguiole Style de Vie butter knives you purchased are officially licensed products. They are not made in the original Laguiole region in France, but they are manufactured according to the high standards set by the original Laguiole brand. Rest assured, you have the real deal - just made under license to ensure quality and affordability! Kind regards, Team Cookinglife
Jun 4, 2024
 Verified review
Always a great experience shopping with cooking life, well packaged good and a speedy delivery.
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Answer by cookinglife.eu
Jun 5, 2024
Dear Ken, Thank you for your fantastic review! We will do our best to get your products to your home well-packaged and fast. Hope to see you again soon for more shopping fun! Kind regards, Team Cookinglife
May 4, 2024
 Verified review
Product very good. Fast delivery. Good communication regarding delivery. Would recommend site.
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Answer by cookinglife.eu
May 6, 2024
Dear Sheila O"Donovan, Thank you for your lovely review!  We are glad you are happy with the products and service we offer.  We hope to welcome you back to our website in the future. Enjoy your purchase! Kind regards, Team Cookinglife
Apr 25, 2024
 Verified review

Great experience

Great customer service and fast delivery. Would 100% recommend and happy to buy from them again
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Answer by cookinglife.eu
Apr 26, 2024
Dear Cheryl Tynemouth, Thank you for your lovely review! We are happy to hear that you are satisfied with our customer service and fast delivery. We look forward to welcoming you back to Cookinglife. Enjoy your new wine glasses! Kind regards, Team Cookinglife
Apr 1, 2024
 Verified review
Fast efficient service, pizza plates arrived in perfect condition and were very well packaged.
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Answer by cookinglife.eu
Apr 2, 2024
Dear Lynda O"Carroll, Glad to hear you received your new pizza plates soon! We hope you enjoy eating with your new plates :) If we can be of any further assistance, please let us know! Kind regards, Team Cookinglife
Feb 23, 2024
 Verified review
Website is easy to navigate and simple to order. Was most impressed by such careful packing!!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Pirge, Thank you for your lovely review! It"s great to hear that you find our website convenient and are pleased with how we package the products. We always strive to ensure that everything arrives safely and in perfect condition. Enjoy your order!