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cookinglife.eu
Reviews:

1,027 reviews in the last 12 months4,013 total reviews  

4.81
Excellent

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Most relevant positive review

Feb 6, 2024
 Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
CO
CATHARINE O.
KINGS LYNN

Most relevant negative review

Dec 11, 2023
 Verified review
1. make sure the posted customer service telephone number works. 2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
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Reviews for cookinglife.eu

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Oct 2, 2024
 Verified review
Extremely happy with both the product & the service (esp post brexit[scream,shout in disgust!!]). Delivered in a timely manner, no probs. I would happily order from you again & will recommend you to my friends & family.
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Answer by cookinglife.eu
Oct 3, 2024
Dear Adam, Thank you very much for your enthusiastic review! We are happy to hear that both the product and the service met your expectations, despite the challenges after Brexit. Great that everything was delivered on time and without any problems! We really appreciate you recommending us to friends and family. We hope to welcome you back to Cookinglife in the future! Kind regards, Team Cookinglife
May 6, 2024
 Verified review
Beautiful round marble stone; I wanted as a heat resistant base for a table-top mini-firepit. It’s perfect for that use but also as a serving platter for canapés on the round garden bistro-table it’s intended for.
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Answer by cookinglife.eu
May 6, 2024
Best Vicki Lant, Thank you for your lovely review! We are glad you are happy with the marble stone and that it is perfect for your table fire pit and as a serving board for appetisers. That sounds like a cosy setting! Have fun with your marble stone. We hope to see you at Cookinglife again soon! Kind regards, Team Cookinglife
Apr 13, 2024
 Verified review

Quality Red Wine Glasses

I have been looking for quality oversized burgundy red wine glasses for some time. I didnt want to buy online but took a chance with Cooking life. The glasses arrived really well packaged and are amazing. Thanks
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Answer by cookinglife.eu
Apr 15, 2024
Dear Colin, Thank you for your lovely review! Super to hear that you are happy with your new oversized red wine glasses. We hope you get to enjoy them for a long time to come. If you have any questions in the future, we are always here for you. Kind regards, Team Cookinglife.
Jan 27, 2024
 Verified review
Beer Chalices are Great - thank you cookinglife, as an artist I look for 'different' and drinking with my friends is the best. Thank you and best regards, Brian PS the ordering and delivery process excellent
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Answer by cookinglife.eu
Jan 27, 2024
Dear Brian, Thank you for your lovely review! We are very happy to hear that you are satisfied with the beer chalices and that you had a nice experience with our ordering and delivery process.  Have fun while drinking with your friends! Kind regards, Team Cookinglife
May 14, 2024
 Verified review
Beautiful plate safely delivered. I bought my wife a lovely Wedgwood hibiscus plate for an anniversary. Surprised to see it is made in Indonesia? But it’s still beautiful and my wife loves it.
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Answer by cookinglife.eu
May 14, 2024
Dear Martin, Thank you for your lovely review! We are happy to hear that your wife is pleased with the beautiful Wedgwood Hibiscus plate. It is indeed a surprise that the product was made in Indonesia, but Wedgwood assures us that no matter where their products are produced, they always meet their high standard of quality. We hope the plate contributes to many wonderful memories of your anniversary. Have fun with it!
Apr 13, 2024
 Verified review

Good range of goods, competitive pricing and speedy delivery

Good website and competitive pricing. Very speedy delivery to the UK - and very well packed. Didn’t overcharge for delivery to the UK. Would definitely use again. Thank you for super service.
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Answer by cookinglife.eu
Apr 15, 2024
Dear Kathy , Thank you for your lovely review! We are glad you are happy with our website, prices and fast delivery. Great to hear that everything arrived well in the UK. We look forward to seeing you back at Cookinglife. Enjoy your purchases! Kind regards, Team Cookinglife.
Feb 22, 2024
 Verified review
Ordered a 28cm carbon steel pan, it was bigger than the actual size. However I didn't want the hassle of exchanging it and started to use it. Very happy with the quality. Non stick!!!!
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Answer by cookinglife.eu
Feb 22, 2024
Dear Sue, Thank you for your lovely review! Great to hear that you are happy with the quality, despite the pan being bigger than expected. Enjoy your pan and may many delicious dishes be prepared in it! Kind regards, Team Cookinglife
Feb 28, 2024
 Verified review
Fast delivery. Great products. The only thing I would say is to put fragile sign on it as it was delivered by post and they normally don’t mind the parcels unless they are marked fragile
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Answer by cookinglife.eu
Feb 28, 2024
Good afternoon Kate, Thank you for your review! It"s nice to hear that you are happy with the fast delivery and our products. Your feedback about marking packages as fragile is certainly helpful. We include this in our improvement points to make our service even better. Have fun with your purchases!
Apr 23, 2024
 Verified review
Good job excecpt that dhl, did not have my phone number and I had to stay in the given address until they came. I did not have their number either. It would have made everything easier
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Answer by cookinglife.eu
Apr 24, 2024
Dear Ramona Rodríguez Hernández, Thank you for your feedback. We are sorry to hear that you experienced problems with the delivery of your order by DHL. We understand that this was annoying for you. Normally, your contact details should appear on the package for the delivery driver. We will definitely discuss this internally to ensure this does not happen in the future. We hope that, despite this inconvenience, you enjoy your new boards. If you have any other questions or comments, please let us know. Kind regards, Team Cookinglife
Jun 27, 2024
 Verified review

Very Happy

Great products (we haven'tused them yet), great value, great speedy delivery to the UK. Will definitely be a returning customer. Thanks Cookinglife, you surpassed our expectations
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Answer by cookinglife.eu
Jul 1, 2024
Dear Natalie, Thank you for your lovely review! We are happy to hear that everything was to your satisfaction with the delivery to the UK.  We look forward to seeing you again at Cookinglife. Enjoy your products! Kind regards, Team Cookinglife
Jun 19, 2024
 Verified review

Excellent service

Really pleased with well packaged parcel. 3 bowls safely arrived and in good time. Lots of notications about the parcel while it was in transit. The bowls are exactly what I wanted.
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Answer by cookinglife.eu
Jun 21, 2024
Best Josie Ellis, Thank you for your positive feedback! We"re glad you"re happy with the well-packaged delivery of the 3 bowls, which arrived safely and on time. Great to hear that the bowls are exactly what you were looking for. If you have any further questions or need help, please feel free to let us know! Kind regards, Team Cookinglife
Jun 16, 2024
 Verified review

Quality Product - Quality Delivery

Ordered beer glasses and they were very safely packaged and delivered. The beer glasses (Erdinger) are great authentic/original quality with the gold foil print at the bottom.
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Answer by cookinglife.eu
Jun 17, 2024
Thank you very much for your laudatory review. We would like to wish you much pleasure with the items you ordered. Kind regards, Team Cookinglife
May 20, 2024
 Verified review

Happy customer

The fragile items were competitively priced, very well packaged and arrived ahead of predicted date. Communication from cookinglife was faultless. I'm a very happy customer.
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Answer by cookinglife.eu
May 21, 2024
Dear Philip, Thank you very much for your fantastic 5-star review! We are delighted that you are happy with the price of the fragile items, the careful packaging and the faster-than-expected delivery. We are pleased to hear that our communication was flawless. We really appreciate your trust in us and are glad you are a satisfied customer. If you need anything else in the future, we will be happy to assist you. Kind regards, Team Cookinglife
Jun 8, 2024
 Verified review
Arrived very quickly and well packed to avoid damage. Excellent quality product which matched a dinner service we have had for years and replace pieces of from time to time.
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Answer by cookinglife.eu
Jun 11, 2024
Dear Stephen, How wonderful to hear that you"re satisfied with your Maxwell & Williams mug! 🌟😊 Thank you for your kind words about the fast delivery and careful packaging. We"re glad we could contribute to a seamless and safe delivery of your product. We"re also delighted to hear that the product is of excellent quality and perfectly complements your dinnerware. We understand how important it is to be able to replace pieces while still maintaining that perfect match. 🍵👍 Enjoy your new mug, and may every sip from this mug be filled with comfort and pleasure, just as you deserve. ☕💫 Warm regards, Team Cookinglife
Mar 5, 2024
 Verified review
Great prices. Cheaper than I saw elsewhere. The product is of high quality. Delivery was quick, lots of updates and the item was well packed. I would definitely order again
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Answer by cookinglife.eu
Mar 7, 2024
Dear Ben, Thank you for your lovely review! We are very happy to hear that you are satisfied with the prices, product quality, fast delivery and our communication. We look forward to welcoming you again on your next order.
Feb 22, 2024
 Verified review
It's was 2nd times that I ordered from you and arrived it safely and good packing as well 😊 I'm thinking about order more item from you in the future. Thank you very much!
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Answer by cookinglife.eu
Feb 23, 2024
Dear Kazue, Thank you for your lovely review!  We"re delighted to hear that you"re satisfied with our service and that everything arrived safely and well-packaged. We look forward to assisting you with your orders again in the future. Enjoy your purchases!
Jan 30, 2024
 Verified review

Great

Can't think of anything to top what we got. We used the stainless steel pan we ordered last night - it's a dream compared to the "non stick" stuff we were using before
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Answer by cookinglife.eu
Jan 30, 2024
Dear Ryan, Thank you for your lovely review! Glad to hear you like the stainless steel pan so much. Have fun (cooking) with your BK Frying Pan Bright! Kind regards, Team Cookinglife
Feb 20, 2024
 Verified review
Vindt de service erg goed gelijk reactie terug betreft vragen over het product en aankomst. Medewerkers zijn beleefd en vriendelijk. Heel leuk. Producten ook goed.
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Answer by cookinglife.eu
Feb 21, 2024
Beste Eric​,  Hartelijk dank voor de lovende review!  Het doet ons goed te horen dat je tevreden bent met onze service, vooral omdat wij een lastige periode hebben gehad.  Jouw positiviteit is van onschatbare waarde voor ons, en we zouden het enorm op prijs stellen als je ook een 5-star review zou willen delen op ons Trustpilot-platform. Jouw ervaring kan anderen helpen en bijdragen aan de groei van onze gemeenschap. Hier is de link naar het Trustpilot-beoordelingsportaal: https://nl.trustpilot.com/evaluate/cookinglife.nl We begrijpen dat je tijd kostbaar is, en we waarderen het zeer dat je de moeite neemt om ons op meerdere platforms te ondersteunen. Nogmaals bedankt voor je steun en vertrouwen in Cookinglife!  We kijken ernaar uit je snel weer te verwelkomen en staan altijd voor je klaar.
Feb 25, 2024
 Verified review
Ordered an oyster knife and wine glasses. All arrived in time and well packed. Quality of everything seems good, impressed with the stainless steel oyster shucker.
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Answer by cookinglife.eu
Feb 26, 2024
Dear Daniela, How great to hear that you are happy with your purchases and delivery!  We"re glad you"re impressed with the oyster knife. Enjoy your new kitchen gear! Warm regards, Team Cookinglife
May 6, 2024
 Verified review

Steaknives to UK

I ordered two sets of Jay Hill knives, they arrived very quickly in the UK and were beautifully packaged. No problems at all, and wonderful communication :-)
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Answer by cookinglife.eu
May 7, 2024
Dear Bernadette, Thank you for your lovely review! We are happy to hear that the Jay Hill knives arrived quickly and well-packaged to you in the UK. Good communication with our customers is very important to us, so it"s nice to hear that you appreciate this. Enjoy your new knives! Kind regards, Team Cookinglife