cookinglife.euReviews:
1,020 reviews in the last 12 months4,004 total reviews
Excellent
TrustmarkValid
Most relevant positive review
Feb 6, 2024
Verified review
Cooking life had the perfect sized stainless steel trivets for me - 3 sizes as opposed to most only providing 2. They looked to be of superior quality to anything I could order from a uk based company where I live. I firstly checked Trust Pilot and was hesitant to order as many poor reviews. I then checked Trusted shops and reviews there gave confidence to go further. I emailed cooking life to check I could contact them and to check items in stock. I received a prompt response, ordered, received confirmation and delivery information. They arrived yesterday via fedex and Royal Mail. I am super pleased with the quality of the trivets and happy to recommend this company.
Read more
CO
CATHARINE O.
KINGS LYNN
Most relevant negative review
Dec 11, 2023
Verified review
1. make sure the posted customer service telephone number works.
2. respond to emails letting the customer know you working on their issue. real emails from a knowledgeable person, not an auto generated email. If you ask the customer a question in an email (such as “do you want to cancel the order?”), then you should confirm when they respond to you.
Read more
Reviews for cookinglife.eu
Sep 3, 2024
Verified review
Report review
Answer by cookinglife.eu
Sep 19, 2024
Dear Susan,
Thank you for your fantastic review! We are glad you are so satisfied.
Have fun cooking and hopefully see you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 2, 2024
Verified review
Report review
Answer by cookinglife.eu
Sep 19, 2024
Dear Linda,
What a great review!
We are glad you are satisfied and hope to welcome you back to Cookinglife soon!
Kind regards,
Team Cookinglife
Sep 2, 2024
Verified review
Report review
Answer by cookinglife.eu
Sep 19, 2024
Dear Mary,
How nice that you are so satisfied!
Enjoy your new products and we look forward to seeing you again at Cookinglife!
Kind regards,
Team Cookinglife
Sep 2, 2024
Verified review
Report review
Answer by cookinglife.eu
Sep 19, 2024
Dear Zonna,
How nice to hear that everything was to your satisfaction!
Thank you for your purchase, and hopefully see you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 1, 2024
Verified review
Report review
Answer by cookinglife.eu
Sep 19, 2024
Dear Sylvia,
Thank you for your top review! We hope you will enjoy your new products.
We look forward to seeing you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Sep 1, 2024
Verified review
Report review
Answer by cookinglife.eu
Sep 19, 2024
Dear Susanna,
Thank you for your fantastic review! We are glad you are so satisfied.
Have fun cooking and hopefully see you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Sep 1, 2024
Verified review
First time buyer
Ordered from this company for the first time and was a bit concerned that they were based in the Netherlands particularly with the post Brexit import issues. I needn't have worried as the item arrived as promised, well packaged and as described.
One minor improvement could be to show the prices in £s for UK based buyers as many banks give a poor exchange rate for buying in Euros
Report review
Answer by cookinglife.eu
Sep 3, 2024
Dear Geoff,
Thank you for your extensive feedback and the 5 stars! We are happy to hear that your first order went well and that you received the item as promised and well-packaged.
We understand your point about the prices in pounds and are working hard to update our website to make that possible in the future. We appreciate your patience and understanding as we make these improvements.
Hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
Aug 14, 2024
Verified review
I am very satisfied with the service. I didn't find these plates in Estonia, so I search in internet and found cookinglife- everything was very easy, and today I got my order- no damage and exactly these plates which I ordered and have already. Thank you that you are sending to Estonia.
I got without transport cost, because you had this option.
Report review
Answer by cookinglife.eu
Aug 16, 2024
Dear Dagmar,
How nice to hear that you are happy with our service and your order arrived in Estonia without any problems! We"re glad we were able to help you find the plates you were looking for.
Enjoy them and hope to see you soon at Cookinglife!
Kind regards,
Team Cookinglife
Aug 28, 2024
Verified review
Great product but dissapointed with the shipping. Apparently not my whole address including my name was transferred to the local post office. Not sure whether this is an issue from your side but this never happened before. Therefore the delivery man had two failed attempts. It wasn’t a pleasant exchange with the local post office.
Report review
Answer by cookinglife.eu
Aug 29, 2024
Dear Jennifer,
Thank you for your feedback. We’re glad you’re happy with the product, but we’re sorry to hear about the issues you encountered with the shipping.
We’ve checked the label on our end, and it matches the address details provided in our system. However, we understand how frustrating it must have been to deal with the local post office.
We apologize for the inconvenience and appreciate your understanding. If there’s anything else we can assist with, please don’t hesitate to contact us.
Kind regards,
Team Cookinglife
Aug 13, 2024
Verified review
Great service and the packaging ensured that everything arrived in perfect condition. I must admit I did feel bad about the amount of packaging used but I understand why. The set is gorgeous and just what I was looking for. Great experience.
Report review
Answer by cookinglife.eu
Aug 14, 2024
Dear Julianne,
How nice to hear that you are so happy with your new set and our service!
Thank you for your understanding! Have fun with your beautiful set and hopefully until next time!
Kind regards,
Team Cookinglife
Aug 8, 2024
Verified review
Excellent service from start to finish. I was fully informed of the progress of the order, even to the day it arrived here in mid Wales in the U.K. I only wish other companies provided such a service. Thank you.
Report review
Answer by cookinglife.eu
Aug 9, 2024
Dear Karen,
Thank you for your kind words and five-star review! We"re thrilled to hear that you were pleased with our service and communication throughout your order process. It"s wonderful to know that the Montana Tea Glasses reached you smoothly in mid-Wales. We truly appreciate your feedback and hope to serve you again in the future.
Best regards,
Team Cookinglife
Aug 20, 2024
Verified review
Highly satisfied with Cookinglife
Highly satisfied with Cookinglife!
I have purchased a number of times from Cookinglife. They have amazing products, The quality is excellent and they are so easy to deal with. Look forward to the next purchase!
Report review
Answer by cookinglife.eu
Aug 21, 2024
Dear Ann-Marie Foy,
Thank you for your fantastic review! We"re thrilled to hear that you"ve had such positive experiences with Cookinglife. We take great pride in offering high-quality products and excellent service, and it"s wonderful to know that you"ve been satisfied with your purchases.
We look forward to serving you again soon!
Best regards,
The Cookinglife Team
Aug 27, 2024
Verified review
Everything arrived safe and sound but the packaging wasn’t very secure. Part of the tape had come loose. I also felt that it was a large parcel for 3 plates. Pleased with the plates.
Report review
Answer by cookinglife.eu
Aug 29, 2024
Dear Elaine,
Thank you for your feedback. We’re glad to hear that the plates arrived safe and sound, but we’re sorry to learn that the packaging wasn’t as secure as it should have been. Sometimes, tape can come loose during shipping, but please know that we do our best to pack everything securely to prevent any damage.
We’re pleased that you’re happy with the plates and appreciate your understanding. If there’s anything else we can assist with, feel free to reach out.
Best regards,
Team Cookinglife
Aug 27, 2024
Verified review
I bought these mugs for my mum's Birthday as they are not available in the UK anymore. They arrived very fast and well packed, she is very happy. Highly recommended, thanks so much xxx
Report review
Answer by cookinglife.eu
Aug 29, 2024
Dear Lois,
Thank you for your wonderful review! We’re thrilled to hear that the mugs arrived quickly and well-packed, and that your mum is happy with her Birthday gift. It’s great to know that we could help you find something special that’s no longer available in the UK.
We appreciate your recommendation and hope to assist you again in the future!
Kind regards,
Team Cookinglife
Aug 12, 2024
Verified review
Great selection and prices
Great communication all the way through the delivery process.and prompt response to my query. Excellent choice of products and competitive pricing. Highly recommend this company.
Report review
Answer by cookinglife.eu
Aug 13, 2024
Dear Alexandra,
Great to hear that you are happy with our communication, speed and product selection!
Thank you for your recommendation and sharing your positive experience. We hope to see you again soon!
Kind regards,
Team Cookinglife
Aug 4, 2024
Verified review
Cooking Life has become a first go to spot when looking for anything for the kitchen or dining experience. A great choice at very competitive prices. Excellent delivery timeframes.
Report review
Answer by cookinglife.eu
Aug 5, 2024
Dear Anita,
Thank you for your fantastic review! We’re thrilled that Cookinglife is your first choice for everything kitchen and dining-related, and that you appreciate our prices and delivery times.
We look forward to welcoming you back soon!
Kind regards,
Team Cookinglife
Aug 5, 2024
Verified review
Item was sent and delivered exactly as stated. Very easy to order and no problems at all. As a UK customer it would have been good to see a GBP price, but just a small thing
Report review
Answer by cookinglife.eu
Aug 6, 2024
Dear Tracey,
Thank you for your comprehensive review! Great to hear that the ordering process went smoothly and the delivery was right on time. We appreciate your feedback on the currency display and are happy to announce that it will soon be possible to use the pound as currency when placing an order!
We hope to see you at Cookinglife again soon!
Kind regards,
Team Cookinglife
SH
Stuart H.
Huntingdon
Aug 25, 2024
Verified review
CookingLife gave me the service that all such suppliers should.
CookingLife provided the knife that I wanted at the best price I could find and delivered it quicker than most other suppliers could manage. Totally satisfied customer.
Report review
Answer by cookinglife.eu
Aug 26, 2024
Dear Stuart,
Thank you for your comprehensive feedback! We"re glad you found the knife at the best price and that the delivery was faster than with other suppliers. Great to hear that you are completely satisfied!
We hope to serve you again soon at Cookinglife!
Kind regards,
Team Cookinglife
Aug 16, 2024
Verified review
Great service
Fast, communicative (and free!) shipping to UK. Glassware item arrived in perfect condition, with all recyclable packaging. Would definitely use cookinglife again!
Report review
Answer by cookinglife.eu
Aug 19, 2024
Dear Maddie Haynes,
Thank you for your wonderful feedback! We"re thrilled to hear that your glassware arrived in perfect condition and that you appreciated our fast, communicative, and eco-friendly shipping. We look forward to serving you again in the future!
Best regards,
Team Cookinglife
Aug 18, 2024
Verified review
The cast iron wok is beautiful and practical. It will be useful on the hob but and also fits my Weber BBQ perfectly and means I don’t need the official wok.
Report review
Answer by cookinglife.eu
Aug 19, 2024
Best Helen,
Thank you for your great review! We"re thrilled to hear that you find the cast iron wok both beautiful and practical. It’s fantastic that it fits perfectly on your hob and Weber BBQ. If you need anything else or have more feedback, feel free to reach out!
Best regards,
Team Cookinglife