www.travellocal.com/en
Reviews:

137 reviews in the last 12 months1,661 total reviews  

4.95
Excellent
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Reviews for www.travellocal.com/en

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8 days ago
 Verified review
We had a wonderful 11 day family trip to Peru. Travel Local did a great job pairing our interests, budget, and level of activity with three great guides. Our 13 drivers and vans were great. The llama trek was a (strenuous) and unique experience and the overnight with the Quechua family was a once in a lifetime. When our daughters got sick, the company offered to send a doctor to the hotel. Suggestions - We missed almost every hotel breakfast because of the 6-7:00 pick up time and that was a little disappointing. We also had one hiccup with luggage: there was no plan to get our luggage to Agua Calientes the day we caught the train to begin hiking. Our local guide found a way to take care of it. Wonderful week!
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Oct 1, 2024
 Verified review
The communication throughout the trip was very good. I would get a message every evening how the day went . There will also be a guide's name and plan for the following day. We felt we were very well looked after.
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Oct 7, 2024
 Verified review
You assigned a local expert who was attentive and who made the changes we asked for so that we had exactly the trip we dreamed of.
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Oct 1, 2024
 Verified review

Overall great time in Turkey

loved the vehicles and transportation was terrific. Guides were wonderful
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Aug 27, 2024
 Verified review

Could not have been a better experience!

My Norway Travel Local Consultant was personable and professional and arranged a nearly perfect 3 week itinerary for me. She was honest and transparent and helped me avoid destinations and attractions over run by tourists. She also used an app “Trip Plan” which contained all my travel information including my itinerary, tickets, reservations and accommodations all in one place offline. When I plan to return to Norway, I will reach out to my Travel Local Consultant again because I know I can depend on her to arrange another stellar experience!
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Sep 3, 2024
 Verified review

A wonderful travel experience

I had an exceptional experience working with Alvaro, Belén and everyone at TravelLocal exceeded my expectations. They understood my vision for the trip and worked to make sure it materialized. They got to know me by asking the right questions and working to put together an exceptional travel experience. From start to finish, I received dedicated attention and service. I highly recommend TravelLocal and I will use them again when traveling.
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Sep 6, 2024
 Verified review

Fantastic team, Alvaro and Belen are stars!

It would be hard to do better. An amazing team that planned and executed a truly amazing experience for us. Great communication and lovely, friendly people.
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Aug 30, 2024
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Jul 26, 2024
 Verified review
Great listeners that provided the expert advice for our first trip to the region. Recommended hot spots that were most valuable to explore and enjoy for our time frame. We never felt rushed or tired as activities were well thought out giving us relaxing time to rejuvenate.
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Aug 5, 2024
 Verified review
I loved the wide variety of experiences offered and the logical way it all fit together. There was one day that I and the tour guide went “rogue” and decided to do some ATV riding through the mountains- glad that there was flexibility in the travel plans for this!
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Jul 28, 2024
 Verified review

Many unique and special trips over 6 years.

Travel Local have provided many tailor made trips for me over the last 5 /6 years. Every one has been unique and special. The only thing I can think of that they could do better would be to add some other destinations such as USA or Taiwan for example.
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Aug 19, 2024
 Verified review
Brian was very much on top of our itinerary letting us know of any changes in advance. The tour guides were fun, friendly, and punctual. The itinerary created was a 10! We are excited to book again, be back in 2 years!
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Jun 30, 2024
 Verified review
My Mongolian trip exceeded my dreams! Burnee, the in country partner is fantastic, efficient, and provides very well researched experiences. I trust her with my life, my dreams, and my money. If you are working with Burnee, you are lucky, and you will have an amazing trip. Having said this, TravelLocal needs to be more transparent, as the lack of information provided prior to paying can easily be seen as a red flag about a potential scam. There feels like very little company support, and limited contact options. My experience is extremely positive in Mongolia, but that is due to the professionalism of Burnee. I highly recommend that TravelLocal offers more information a to potential clients prior to payment. Currently that is when a great deal of info about who exactly you are working with is available. When money has been spent, and possibly when passport information shared. In these cynical times, offering such things to a relatively unknown platform that could be an AI bot as easily as a person, is unappealing. I very nearly walked away from this trip for this reason. I did not, and had a perfect trip, but sincerely believe it is due to Burnee.
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Answer by www.travellocal.com/en
Jul 2, 2024
Hi Robin, Thank you so much for your honest and excellent feedback. Mongolia is a truly fascinating destination and I am happy that Burnee showcased this so very well. I take on board your feedback on our visibility. It would be great to hear more of what you would have found useful. I will drop you an email but please also note our email for any future questions. Team@travellocal.com Thanks again Best wishes, Monique Thomas Customer Success Lead
Jul 3, 2024
 Verified review
Travel local organised a 18 day personalised trip through China. All hotels were superb with seamless transition in and out. Our guides and drivers spoke excellent English and were very knowledgeable in the areas travelled. The guides were very helpful with things like - Reading menus for us, Mailing things home, Shopping and a myriad of other situations. All vehicles were of a very high standard and was basically a door to door service and went smooth as it could have been - not one hiccup.
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Jul 15, 2024
 Verified review
The quality of the services provided, from the hotels, the guides, and the drivers, were exceptional. I would suggest that the payment system be addressed to allow individual members in a travel group pay under their own account instead of the main contact receiving the full invoice for the group. This was straightened out in the end but not before a few rounds of e-mails.
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Jun 25, 2024
 Verified review
We planned a trip to Switzerland, having no experience on how the country was laid out, we worked with travel local and gave him a big list of our must-haves on vacation, king size beds, rooms with AC and a list of all the activities we wanted to do. Our guide he crafted essay itinerary, the checked all the boxes and made it very easy to travel around the country.
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Answer by www.travellocal.com/en
Jul 2, 2024
Thanks so much for your feedback. It is very important that we listen to travellers needs and make itineraries as perfect as possible for everyones needs. It is great to hear we achieved this. Best wishes, TravelLocal Customer Success team
Jun 27, 2024
 Verified review

The best holiday we’ve ever been on

The smoothest and most fulfilling tour. We were looked after so well by the two guides Ayoub and Abdulah in Morocco. Everything was flexible but well planned out and nothing was too much trouble for the guys. We even squeezed in extra things to see like the film studios in Ouarzazate and more breath taking views along the way.
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Answer by www.travellocal.com/en
Jul 2, 2024
Thank you so much for your review. It's great to hear you had an excellent trip in Morocco. The beauty of tailormade trips is the ability to squeeze in the extras. We hope to help you soon. Best wishes TravelLocal Customer Success Team
Jul 2, 2024
 Verified review

Great bespoke tour agency

Travel local put together a great itinerary for our trip to Vietnam and Cambodia, working with us to customise it to our specific requirements. Their team were easy to communicate with and supported us well during the tour.
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Jul 16, 2024
 Verified review

Great tour organisation

A tailor made, customer oriented approach which provded an individual tour programme according to my needs, preferences combined with a dedicated guide was a particular asset during the Tansania trip.
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Jul 1, 2024
 Verified review

Travel Local is Great!

I used Travel Local to setup my first trip to Greece. They hooked me up with an amazing local travel agency that made our trip incredible. I will definitely use this service again!
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Answer by www.travellocal.com/en
Jul 2, 2024
We love Greece and happy to hear you did. Thanks for the excellent review, our experts in Greece are incredible. Best wishes, TravelLocal Customer Success team