FreshlabelsReviews:
58 reviews in the last 12 months526 total reviews
Good
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Most relevant positive review
Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
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Most relevant negative review
Jan 4, 2024
Verified review
Ordered something in November. Returned it on december 9th with tracking number (so I know it arrived). No confirmation email from them saying they received. I wrote them several emails (more than 5), I called them several times (at different times on different days). Finally I spoke with someone who seemed to realized their refund didn´t come through, he said had to check with financial dpt. He said he will contact me in 10 minutes, here I am waiting 5 hours later. 132€ was the value of my order.
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Reviews for Freshlabels
Jul 29, 2024
Verified review
great easy trustable website and shopping experience
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Answer by Freshlabels
Aug 9, 2024
Hi,
thank you for the nice feedback!
Linda /FL
Mar 1, 2024
Verified review
looks like a display item. regardless of the quality of the Patagonia product (which I know very well) the item appears to have arrived in non-original packaging from the manufacturer, as I bought the same jacket in the past and it lacks labels explaining the quality and model of the jacket typical of Patagonia. Furthermore, it arrived with many creases and took several days to return to its shape. The spare buttons are missing. I would really appreciate an honest response from you.
Greetings
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Answer by Freshlabels
Mar 12, 2024
Hello,
we apologize for the inconvenience.
We are already communicating via email, hopefully we can sort something our for you. :)
Have a nice day.
Linda / FL
Jan 5, 2024
Verified review
Un site fiable
Deux commandes passées sans souci sur le site. La livraison suit les délais indiqués et le suivi est conforme aux attentes. Je n’ai pas eu à retourner d’article pour l’instant donc je ne peux pas juger le service client pour l’instant.
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Jan 28, 2024
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Reliable
Fast shipping. Discount was not applied so I send a mail. It was credited to my account within two days.
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Answer by Freshlabels
Mar 12, 2024
Hi,
we appreciate your feedback, glad everything went smoothly. :)
Linda / FL
Dec 9, 2023
Verified review
Great and quick customer service and even during Black Friday the package got here quickly.
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Dec 24, 2023
Verified review
Top experience!!!
The customer service is perfect
Thank you very much
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Nov 15, 2023
Verified review
Nice selection of products and great prices.
Delivery is on point.
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May 26, 2024
Verified review
Every thing went as you would aspect it. Nice and fine service.
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Answer by Freshlabels
Jun 28, 2024
Hi!
it makes us very happy that you were satisfied with your purchase!
Linda / FL
May 5, 2024
Verified review
Fast delivery, great customer service, awesome product range.
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Answer by Freshlabels
May 6, 2024
Hi,
thank you for the great review.
We appreciate your kind words and we are happy that you were satisfied with your purchase. :)
Linda / FL
May 12, 2024
Verified review
Like: Dilivery
Dislike: Packaging could be beter.
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Answer by Freshlabels
May 24, 2024
Hi,
we appreciate your honest review.
I will hand over your comment about our packaging to our warehouse team so we can discuss our possibilites to make it better next time.
Linda / FL
Dec 4, 2023
Verified review
Trustworthy, responsive, good packaging
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Mar 19, 2024
Verified review
Perfect, best price for Novesta Gats
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Answer by Freshlabels
Mar 20, 2024
Hi,
we appreciate the nice feedback! Glad you are happy with your purchase.
Linda / FL
Jan 24, 2024
Verified review
Great price and service.
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Dec 19, 2023
Verified review
Parfait. Rien à redire.
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Mar 11, 2024
Verified review
Everything was fine
Everything was fine
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Answer by Freshlabels
Mar 12, 2024
Hi,
thank you for the nice feedback! :)
Linda / FL
Dec 7, 2023
Verified review
Parfait.
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Feb 28, 2024
Verified review
Rapidité
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Jul 1, 2024
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May 15, 2024
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Apr 29, 2024
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