I received my order from SportSpar with delay. The original box was obviously destroyed while in Germany, and DHL/Deutsche Post used a different box to which the original labels were attached (see photo). But two of my items were missing when the box arrived in Cyprus. Instead of my items (worth 25 euros), there was a random brand-new hoodie from another company! Obviously DHL/Deutsche Post mixed them up. I contacted SportSpar and explained the situation. I asked for a refund of the two missing items or resending them to me. Nothing happened! Sportspar put the blame on the shipping company and did not take any responsibility! Sportspar did not even bother to contact DHL on my behalf, even though I told them I was not able to do so from Cyprus. This is very disappointing since the last year I spent 439 euros at SporSpar. WORST CUSTOMER SERVICE I ever had. I will not buy from them ever again.
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